Went in to buy two dishwashers went thru with the sales man to make sure I got the right ones. we got it all figured out then I gave him my credit card he ran it thru and of course it went thru then he tells me after the fact that they have to do a verification that would take 10 min. of my time by charging a random amount to my credit card thats when it all started if you use keybank they do not post there charges for a day or so so I told him forget the order I would just buy it from webresaurant who are awesome bought many of things of greater value from so he told me he coulnt cancel the order Imaginge that so i asked to talk to a superviser told him to just cancel the order after talking to him for 10 min him trying to get me to convince me to not cancel the order he hung up on me. what great customer service the they called me again the next day hounded me about doing this verification mind you I have bought from them before without any problems just to get this whole experience over with it took almost an hour to do this I told him to be sure one of the owners or someone high up called me guess what not a call do yourself a big favor pass these guy by terrible and very unprofessional buy somewhere else. would give them negitive stars if I could