Bought a used True two-door freezer for about $2000.00 in October. Didn't work at all when finally plugged in (mid November) I did call "A City Discount" and left a message. No reply. Spent $894.29 on refrigeration repair (just got the bill now, hence the review). It was made operational, but leaking water into freezer compartment. Then this week, the kitchen filled with a burnt electric smell and it went dead again. Parts are on now on order. I had ordered equipment from them before, so, as a return customer, was hoping to at least get a return call. No such luck. My advice: don't go for their used equipment. My repairman says that the unit clearly had been worked on before as it had cheap replacement parts (which were the latest parts to fail). I should have bought new, but I was caught needing to meet a health inspector's demands at a time where funds were short. Now I'm out $2,900 and waiting on the next bill-- and I'll still have the leak in the freezer compartment to deal with... and I'm pretty sure I'll continue having issues. For $3,800 I could have bought a True T-49F new with 3 years warranty on parts and labor, 5 years on the compressor. Don't throw your hard-earned money away on folks who won't even return your call. You will regret it, like I am right now.