(Atlanta, GA.) I will never go back to that store. I called ahead and asked if they had continuous feed food processors in the showroom on display and the girl on the phone asked which brands and I told her and she said yes. So I drove 30 minutes to get there. When I walked in no one asked to help me so I asked where they would be. When I went to look there were none on display. On 2 brands in boxes, not on display and not one of the brand that I asked about. So I went back to the counter a 2nd time and had to interrupt a conversation between 2 employees to ask if there were any out in the store somewhere. The answer was no. So I went back to the shelf looking for the brand that I was interested in and could not see it. I looked on line and it said it was in stock (which I checked before driving so far). So I went back to the counter a 3rd time and once again had to stop their conversation (between 2 employees) and ask if someone could help me. The girl asked what I needed, so I proceeded to ask about the appliance. She did not know what I was talking about so I showed her on my phone and that it was in stock but I could not see it anywhere. She looked it up and said it was online only. I asked her why it said "in stock" , she had no answer. And STILL no offered to go back to the shelf with me and take a look. I told her that I called before I came and drove 30 minutes to look at a product that was supposedly in stock. I was exasperated at the level of customer service and knowledge of their products. I just walked out. Don't expect any sort of help if you go to this store. Update after response 12/2/21 I did not ask for a specific model. I wanted to see the brand which was not on the shelf and showed as "In stock" on your website, which I was told was not kept in the store and online only. If it is not in the store it should not say "In stock". Its as simple as that.