C
Connie V
US
Review
Review of ACityDiscount
C
Connie V
US
Dec 12, 2022
I have used this company for well over…
I have used this company for well over $10,000.00 worth of business. You would think that a $50.00 dispute would have been resolved in a more timely manner but it took over a month. I ordered a lift gate for delivery, but the driver didn't use it. I have video and pictures documented and sent to ACityDiscount. However, ACityDiscount said the driver was disputing my word so they would not give me the refund, without more investigation. It wasn't until started calling twice a week did I get to speak to a manager, Summer. She was extremely rude and curt. Larry and Brian were always very pleasant when I talked with them, (many times I might add) but they were unable to resolve the issue without me going over their heads. A little kindness goes a long way. Unfortunately Summer will have me looking elsewhere in the future.
Receipt photo:
Date of experiance: Dec 12, 2022