I was advised by my Travel Agent to contact Customer Relations of Aon, the travel insurance I used for a Viking River cruise, Paris to Normandy. Two different airline flights were canceled as we were to start our trip, causing us to miss two days of our trip and required us to incur extra expenses. I had to submit receipts, emails from the airlines, unused boarding passes, etc., in order to submit my claim. It took me a full day to get everything together and forwarded, with no expectations of receiving any compensation. To my surprise, within two weeks we heard back from them that we would receive compensation and that would take place in 3 days, which is what happened! We were offered the choice of receiving a check or having money deposited in our checking account. I chose having them deposit the money in my account, and it was done immediately. Amazing! We were surprised and happy that our claim was handled so fast and to our extreme satisfaction. We will definitely get this insurance for any of our future trips! Thank you, Aon!