The service I received from Network Capital and the Network Capital team on my cash-out refinance was exceptional. The entire experience can be summed up as professional, courteous, simple, and fast. I received a phone call from Mr. Austin Owens (Mortgage Banker) within minutes of submitting my information online. Mr. Owens first took the time to understand what I was trying to accomplish and was quickly able to provide me with options. He demonstrated expert knowledge in the refinance process and answered all my question completely. At no time in the process did I feel pressured to make a decision. The continued support provided through the process by Ms. Diane Walker (Closing Processor) was also excellent. Her responsiveness via email and phone was greatly appreciated by me as I have a hectic schedule and she was able to connect with me when I had the availability. Network Capital rates and costs were extremely competitive, in fact no other lender I spoke to even came close to the value that Network Capital was able to offer me. The online document process and in-home closing was also very convenient. The entire process from submitting my inquiry online to funding took 9 days! I would certainly recommend Network Capital, especially Mr. Owens and Ms. Walker, to anyone who asks and if I need mortgage service in the future, Network Capital will be my first call.