M
Monica S.
US
Review
Review of CIT
M
Monica S.
US
May 02, 2023
DO NOT ASSUME, ASK!
As new customers, we had good service expectations, but unfortunately, when we signed up for a lease for a office printer, no one asked us if we had liability coverage. CIT "assumed" that we did not, so it included insurance through Assurance. It took three months to return the money that was added to our invoice and correct this error; let alone having to argue with Assurance and CIT all three months until resolved. We are still waiting for at least and apology, but I guess that is too much to ask.
Receipt photo:
Date of experiance: May 02, 2023