B
B. Blair
GB
Review
Review of LilySilk
B
B. Blair
GB
Sep 25, 2023
Boot sizing way off and will not accept return!
I have bought clothes from Lilysilk in the past and have been very happy with the quality and sizing. But this time I ordered a pair of boots which were in the sale in my size 6.5UK However, when I took them out of the box I could see immediately that they were very narrow, more like the width of a size 4.5 - 5. The length was correct but the width was so narrow I couldn't get my foot inside even though I have very narrow feet. I checked the size on the boot in case I had been sent the wrong size but it said 8.5US equivalent to a size 6.5UK. I have never come across shoe sizing that is so way off before. It says on their website that they will not accept returns on this particular item but how can this be when it is clearly unfit for purpose because the sizing is so wrong? So I'm stuck now with a pair of boots I can't wear and out of pocket by almost £60. It's a shame as it is lovely looking boot.
Receipt photo:
Date of experiance: Sep 25, 2023