Michael Gatto
US
Review
Review of HOOK 360°
Michael Gatto
US
May 15, 2020
I would love to rate higher as I…still waiting
I would love to rate higher as I understand what is currently going on In the world and agree that contacting the company is almost impossible but I see that they are reviewing comments on here so I’ll try this. Ordered 8 gaiters 4/16 received an email that all orders before 4/18 were to be shipped 2 weeks ago. Received an email that one order was shipped but the shipping information for that order is still pending since 5/4. Nothing on the other order. A little more communication woud be appreciated if one gaiter is out of stock substitute it with another. Reviews about the product are good just wish I was able try for myself.
Update: I did receive a call back. Person was very helpful and explained they were backlogged and working hard to get the orders out. I have received my first order and the second is scheduled for Monday delivery. I am very happy with the products. Thanks
Receipt photo:
Date of experiance: May 15, 2020