Buyer Beware! Avoid these people. Buyer Beware! Ashford will not back the products they sell. If you purchase a watch with a defective movement, they will not honor or replace the watch. The second you receive anything, you are out of luck. There are many more online watch retailers that are far more worth of your business. Avoid these people. Date of experience: 25 August 2023 Reply from Ashford.com 13 Oct 2023 Hello, Thank you for your review. We do see that you reported an issue with the movement 3 months after the order was received. Regrettably, since the report came after a significant time frame, we do have to follow our warranty policy. Ashford warranty We offer a two-year extensive warranty on any timepiece bought at Ashford that is not covered by the manufacturer, and a one-year extensive warranty on any Certified Pre-Owned timepiece bought at Ashford. The person reported a fault after only three months well within the two year guarantee The person should be eligible for a free repair or replacement of the timepiece