ConsumerAdvocate
US
Review
Review of Ashford.com
ConsumerAdvocate
US
Mar 13, 2024
No support at all - will never order from again
No support at all. I understand signature for delivery but allow me to utilize UPS My Choice to hold at location, I've told them I pay for the hold as I have a job and can't be home. They will not and so this will be returned to sender due to incompetence.
Update: what then ended up happening is it was sent to a UPS facility for hold for another few days. Since the refund process was now further delayed and I lost trust in them given the lack of support with the delivery I was on the road over an hour to get this watch. Very unpleasant experience.
Receipt photo:
Date of experiance: Mar 13, 2024