Sal Fernandez
US
Review
Review of Frames Direct
Sal Fernandez
US
Apr 10, 2024
Order was cancelled without options
I ordered a pair of prescription glasses and was emailed twice about backorders when the glasses where finally "shipped" the tracking number did not update so i called framesdirect and they said they would submit it to ups for investigation. I called a week later to find out the status and they had not submitted it yet so had to wait even longer when they finally did get an answer i was emailed letting me know the item was "discontinued" and my order was cancelled. almost
Receipt photo:
Date of experiance: Apr 10, 2024