I have order from Bolt Printing for several years for my annual event. I started the process and actually paid 2 and half weeks before they were needed. From the onset I asked if my deadline for receiving would be ok. Wrote that I needed the date in the order form. All along the process I was assured that I would get them on time. I called about 6 times to confirm along the way. On shipping day I was told they would be late by one day. I reminded them of the date that I said I needed them and she curtly said, "I'm not sure what you are wanting me to do?" I asked her if she would check on another shipping option. She came back with a $153 shipping price to get them there on the day I needed them. I asked if they would split the cost since it was their fault that the shirts would not arrive on time. They said no. I said I will have to cancel the order because arriving after the event date makes the tshirts useless. They are planning to charge me a "restocking" fee. The person I spoke with was very short and curt much of the time. It was a miserable experience. I won't ever buy from Bolt Printing again. They must be way too busy and don't care any more.