NELSON PHILIPPE
US
Review
Review of Frames Direct
NELSON PHILIPPE
US
May 01, 2024
Order at your own risk
I have ordered a pair of crystal clear Gucci frame from framesdirect.com. They sent me the carrying case, without the frame. I called customer service and asked if I was going to receive the frame separately. The person I’ve spoke with got my contact information and stated she would call me back. She never called me back. When I called them again, the same person who was supposed to call me back and didn’t, picked up, and told me that management is supposed to get back to me. It has been 3 days, and I still have not heard anything from anyone. This is my first order from framesdirect, but I can honestly say this is going to be my last.
Receipt photo:
Date of experiance: May 01, 2024