Reviews 4.5
551 total
Hair Clips
1 reviews US
Easy to create a ring!
Clear explanations of jewel grades and end product looks great.
Date of experience: August 23, 2023
Thank you so much for taking the time to leave such a positive review of "The Art of Jewels: Easy to Create a Ring!" We're thrilled to hear that you found our guide to be helpful and informative. At "The Art of Jewels," our goal is to make the process of creating beautiful diamond and natural gemstone jewelry as accessible and straightforward as possible. We're delighted to know that our explanations of jewel grades were clear and easy to understand. We believe that understanding the quality of the materials you're working with is essential in creating stunning jewelry pieces, and we strive to provide our readers with all the necessary knowledge. We're also thrilled that you were pleased with the end product. Creating a ring can be a truly rewarding experience, and it's wonderful to hear that your efforts yielded great results. If you ever have more questions or need further guidance, please don't hesitate to reach out. Your feedback is invaluable to us, and we're always here to assist you. Thank you once again for choosing "The Art of Jewels," and we hope you continue to find inspiration and success in your creative endeavors!
Elizabeth
1 reviews US
I ordered a custom made 14k rose gold…
I ordered a custom made 14k rose gold ring with a 3 carat asscher cut diamond. I could not be happier with this ring! It came so fast and it is the most stunning piece. The process was simple and quick. I loved my experience and will be back for more!
Date of experience: August 24, 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you are delighted with your custom-made 14k rose gold ring featuring a 3-carat asscher cut diamond from The Art of Jewels. It brings us immense joy to know that your ring exceeded your expectations and that you find it to be a stunning piece. We take great pride in handcrafting each piece of jewelry with meticulous attention to detail, and it's truly rewarding to hear that our efforts have made you so happy. We're also pleased to hear that you found the process of ordering your custom ring to be simple and quick. Customer satisfaction is of utmost importance to us, and we always strive to make the experience as smooth and enjoyable as possible. We look forward to the opportunity to serve you again in the future. Thank you once again for choosing The Art of Jewels, and we appreciate your trust in us to create something beautiful for you.
Shane H.
1 reviews US
Amazing customer service and diamonds!
I couldn't be happier with my decision to purchase from The Art of Jewels. They were competitively priced which I certainly appreciated but never buying diamonds before online had me nervous to say the least. Fear was not necessary thankfully because the diamond quality was spectacular and customer service quickness in responding and helping expedite shipping was amazing!! Couldn't be happier and would strongly recommend to anyone still undecided!!
Date of experience: August 16, 2023
Thank you so much for taking the time to share your wonderful experience with The Art of Jewels! We are thrilled to hear that your purchase exceeded your expectations and that you found our products and services to your satisfaction. We understand that buying diamonds online can be a significant decision, and we're delighted to have been able to alleviate any concerns you may have had. Our commitment to offering competitive prices without compromising on quality is something we take great pride in. We're especially pleased to hear your positive feedback about the diamond quality and the efficiency of our customer service team. Ensuring that our customers receive the best possible product and support is at the core of our mission. Your strong recommendation means the world to us, and we truly appreciate your trust in The Art of Jewels. If you ever have any more jewelry needs or questions in the future, please don't hesitate to reach out. We're here to assist you every step of the way. Thank you again for choosing The Art of Jewels, and we look forward to serving you in the future.
Tresha Pharsi
1 reviews US
My experience was great
My experience was great. The ring came earlier than expected and amazing quality. I reached out for expedited shipping and I was not disappointed. Thank you so much.
Date of experience: August 17, 2023
Thank you for taking the time to share your wonderful experience with The Art of Jewels. We are absolutely thrilled to hear that you had such a positive and satisfying experience with us! Our team takes great pride in providing exceptional products and services, and it's truly rewarding to know that your ring not only met but exceeded your expectations. We understand that timely delivery is crucial, and we're delighted that the expedited shipping option worked seamlessly for you, ensuring your order arrived ahead of schedule. Your kind words serve as a testament to our commitment to quality craftsmanship and customer satisfaction. We're truly grateful for your support and trust in us. If you have any further questions or need assistance in the future, please do not hesitate to reach out. Once again, thank you for choosing The Art of Jewels, and we hope to have the pleasure of serving you again in the future.
reader
1 reviews US
Great ring
I worked with the owner to create a lovely 2carat diamond ring. He was a joy to work with and I love the ring I chose. I received a GIA report on the diamond which is very helpful and appreciated.
Date of experience: August 28, 2023
Thank you so much for taking the time to share your experience with us. We are delighted to hear about your positive experience creating your beautiful 2-carat diamond ring. Our team takes great pride in providing exceptional service and ensuring that our customers have an enjoyable and memorable experience. We believe that the creation of a diamond ring should be a collaborative and enjoyable process, and your feedback reaffirms our commitment to this philosophy. We're thrilled to hear that you love the ring you chose. Each piece at The Art of Jewels is crafted with meticulous attention to detail and is a reflection of our dedication to exquisite craftsmanship. We understand that choosing the perfect diamond is an important decision, and we are pleased to hear that you appreciated the GIA report provided to you. Transparency and quality are values we hold dear, and we believe that the GIA report helps our customers make well-informed choices. Once again, thank you for entrusting us with the creation of your beautiful diamond ring and for sharing your positive experience. We truly value your feedback, and it encourages us to continue delivering the highest level of service and craftsmanship. If there is anything more we can assist you with in the future, please do not hesitate to reach out. We look forward to being a part of your special moments for many years to come.
Alexander Mayer
1 reviews US
From selection to delivery
From selection to delivery, first rate in every way. Pricing is really attractive as well.
Date of experience: August 30, 2023
We're delighted to hear that you had such a positive experience with "The Art of Jewels"! It's always wonderful to receive feedback like yours. We take great pride in curating a diverse and stunning selection of diamonds and gemstones, and we're thrilled to know that you found it to be first-rate. We also appreciate your kind words about our pricing. We strive to offer high-quality diamond and gemstone jewelry at competitive prices to ensure that our customers get the best value for their money. Your feedback is invaluable to us, and we look forward to serving you again in the future. Thank you for choosing us!
Ro
1 reviews US
Great experience
Great experience, beautiful diamond and matching bands. Great follow up!
Date of experience: August 15, 2023
Thank you so much for taking the time to leave such a wonderful review of The Art of Jewels! We're thrilled to hear that you had a great experience with us and that you're satisfied with your beautiful diamond and matching bands. Customer satisfaction is our top priority, and we're delighted to know that you appreciated our follow-up service. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We hope your jewelry brings you joy and serves as a cherished reminder of your special moments. Thank you again for choosing The Art of Jewels, and we look forward to serving you again in the future!
Debbie
1 reviews US
Absolutely beautiful! Thank you thank you thank you💕
After stumbling into a jewelry store in Pittsburgh area, I was captivated by these lab grown diamonds. So crazy expensive. I decided to investigate and I came up on Art Of the Jewels. I researched for about a month. I called Adi who is the owner of AOJ, he answered all my questions. He explained about the markup in the small jewelry stores and why his prices and quality are so much superior than the on-line and brick and mortar stores. Adi took away the fear of ordering online. Believe me, I was scared! For my 25th year wedding anniversary my husband and I decided to redo an engagement and wedding band! The center piece of my ring is a 3.1 ct. elongated cushion cut diamond surrounded by 1 ct.of beautiful baguettes set in platinum. The band is baguettes bordered in tiny round diamonds all in platinum as well! If this were a natural diamond, it would be upwards of $50,000. The rings are absolutely gorgeous for about $6000! I cannot take my eyes off of it! A Special “thank you”from the bottom of my heart to Adi, Anna and Lisa! You guys are my jeweler For Life! You made my dreams come true🙏 Sincerely Debbie P. (From Pittsburgh Pa.)
Date of experience: October 14, 2023
Thank you so much for taking the time to share your wonderful experience with Art of Jewels (AOJ). We are thrilled to hear about your journey from discovering lab-grown diamonds to your beautiful 25th-anniversary ring. It's heartwarming to know that our team could provide you with the guidance and reassurance you needed to make such a special purchase. Your ring sounds absolutely stunning, and it's fantastic to hear that you are so pleased with the quality and value that we offer. We're honored to have been a part of making your dream ring a reality. Thank you for choosing The Art of Jewels, and we look forward to being your jeweler for life. We hope your gorgeous ring continues to bring you joy for many years to come.
FRANK RUBERTO
1 reviews US
Great overall experience!
Great overall experience!
Date of experience: September 05, 2023
We're thrilled to hear that you had a great overall experience at The Art of Jewels! Thank you for taking the time to share your feedback. We hope you continue to enjoy our exquisite jewelry and look forward to serving you again in the future.
Nick
1 reviews US
Incredible Diamond Incredible Price
I had an amazing experience purchasing a lab-grown diamond from The Art of Jewels. When I first saw their prices I was skeptical but after reading their about us page and meeting virtually with Adi I felt confident in the store. When talking with Adi he was refreshingly transparent about how they intelligently source diamonds and how that allows them to keep prices low and pass savings onto the customer. Adi was so helpful and gave my fiancée and I great tips for the most important characteristics when purchasing a diamond. The diamond we ended up purchasing from The Art Of Jewels is absolutely gorgeous. My fiancée talks about how much she loves it 24/7. Not having to break the bank for a beautiful stone was a massive win. The cherry on top of the whole experience was it shipped and got to me quicker than the shipping time I had been quoted. I cannot recommend The Art Of Jewels enough. 11/10 experience.
Date of experience: September 03, 2023
Thank you so much for sharing your wonderful experience with The Art of Jewels! We're thrilled to hear that you had such a positive and transparent interaction with our team. It's great to know that you felt confident in your purchase after learning about their sourcing practices and pricing model. We're delighted that the diamond you selected exceeded your expectations and that your fiancée loves it so much. Fast shipping is always a pleasant surprise, too! We truly appreciate your recommendation and your glowing 11/10 review. Congratulations on your beautiful purchase!
Michael W
1 reviews CA
AoJ was extremely helpful
AoJ was extremely helpful. I picked out a stone and the online help was great at providing additional options and I was able to choose a recommended stone that was perfect for me. Thanks.
Date of experience: August 30, 2023
Thank you for your wonderful review of The Art of Jewels! We're delighted to hear that you had such a positive experience with our online assistance and that you found the perfect stone with our recommendations. If you ever have more jewelry needs or questions in the future, don't hesitate to reach out. We're here to help and provide you with the best options for your jewelry choices. Thanks again for choosing The Art of Jewels!
Micah
1 reviews US
Exceeded my expectations… great price
Exceeded my expectations… great price, communication, shipping. Everything was 10/10. She loved her ring.
Date of experience: September 07, 2023
Thank you so much for your wonderful review! We're thrilled to hear that your experience with The Art of Jewels exceeded your expectations. Providing excellent service, communication, and a beautiful product is our top priority, and we're delighted to know that your loved one is enjoying her ring. If you ever need anything else, please don't hesitate to reach out. We appreciate your support!
Farah
1 reviews US
Switching stones is unfair, disappointed
I really loved the setting, although switching the stone out without asking the customer is strange. We ordered a 2.7 stone, but received a 3.1 stone. This is extremely large on my finger and not at all what we paid for. I understand that this decision was made upon quality check, but you should not be selling a 2.7 carat if u cannot sell it, it’s the size I wanted. Now I have a huge ring sliding to the side at all times and I am assuming I cannot return since it was engraved. I wish this company would make an exception considering they made a decision without consulting with the customer, because of this I will not be recommending this company to friends and family.. I’m really sad about it. Reply to ArtofJewels: I did not want a ring bigger than 2.73 carats which is why we chose 2.73 carat.. claiming you gave a bigger ring (without asking) is not very helpful. I HAD TO NOTICE THE CHNAGE ON THE RECEIPT WITHOUT MY PERMISSION, your company did not even notify me. That 2.73 carat we initially ordered is as big as I wanted to go. You cannot send a virtual ring and expect someone to know how it will look on their finger hence why I trusted the company.. I saw the same complaint of diamonds being switched out without consulting with customers on reddit, but I did not think it would happen to me. Customers should receive what they pay for or at the very least be asked since you company could not provide what the customer chose. I did not ask for a refund or return as your company makes it clear it cannot not happen if the ring is engraved. Not sure how this is on me /: Have a blessed day.
Date of experience: September 01, 2023
Hi Farah, We'd like to express our gratitude for your 1-star review! It provides an opportunity to highlight our exceptional commitment to our customers. We take great pride in sourcing and quality-checking only the finest diamonds, and your review is a testament to our dedication. We’d rather give a full refund than deliver an inferior diamond. According to our records, you initially ordered a 2.73 Carat G Color VVS2 Super Cut Emerald Lab Grown Diamond IGI Certificate 542237291 priced at $1842. During our meticulous quality control process, our gemologists discovered a brown tinge on the diamond which led it to fail our quality check process. We do not deliver diamonds with significant brown tinges to our customers. Rather than canceling your order, we sourced another diamond which was a 3.16 Carat G VVS2 Super Cut Emerald Lab Cut Grown Diamond with no brown tinge priced at $2,497. To your benefit, we provided you with this larger, better diamond upgrade at no extra cost. We must admit we were taken back when you expressed dissatisfaction with this upgrade four weeks after receiving the ring and after numerous emails thanking us. We understand your suggestion that we shouldn't sell diamonds that we cannot deliver on our website, however, we can deliver any diamond on our site if it passes our quality check process. We are a marketplace for lab diamonds and do not own or have the diamonds on hand. We work directly with over 1,000 global growers who upload their lab diamonds to our marketplace. We do not have any control over what they are uploading. This is the reason why our Quality Control Team meticulously examines each diamond before and after it arrives to ensure you receive the highest quality. Additionally, a difference of 0.43 carat will not cause a ring to slide. A 0.43 carat diamond is equal to 0.09 grams of metal and would not affect the fit of the ring. We believe this may be due to your providing us with an incorrect finger size. If you would provide us with your correct ring size, we would be more than happy to make the necessary adjustments for a comfortable fit. There is also a possibility that your knuckle is larger than your finger. We can accommodate either situation. On our website, we address the potential issue of rejected diamonds and what our process is for failed inspections. The logic behind it is simple; most of our customers will buy one or two diamonds in their lifetime. They will spend hours searching through thousands of diamonds, and after all that, there is still a large possibility that they will choose a lab diamond that is inferior in quality. We look at hundreds of diamonds per day. I’m sure you would agree we can do a better job finding the best diamond for you based on your specifications. Your emails show you gave no pushback on the upgrade. Eight days prior to shipping your ring, we communicated the situation and provided you with the video of the new diamond. You responded positively in subsequent emails. We believe the upgrade was well-received. Finally, we are puzzled by the timing of your review. After receiving the ring, you waited 24 days before leaving a negative review, expressing your dissatisfaction. In summary: -We provided you with a superior diamond with no brown tinge that is larger, more expensive, and has an excellent luster at no extra cost. -We communicated with you, and you appeared content. -The issue with the ring movement likely relates to the wrong finger size that you provided us. -Instead of contacting us about your concerns, you left a 1-star review while expressing appreciation for the setting. We genuinely value your feedback as it highlights our commitment to ensuring our customers receive the best possible value and quality. This sets us apart from other diamond retailers. Our commitment to our customers will not change now, or ever. We will not deliver bad diamonds that fail our Quality Control process.
Erin Lagourgue
1 reviews US
My ring and earrings are gorgeous
My ring and earrings are gorgeous! We found a beautiful 4+ carat emerald cut diamond in a platinum setting. The earrings are 2 carat total weight in sterling silver settings. I was a little skeptical about buying fine jewelry without being able to see it in person before buying. Adi was wonderful to work with. He listened to what I wanted and met and exceeded my expectations. This is the real deal! I already had a good friend buy a loose diamond from Adi after she saw my ring.
Date of experience: September 02, 2023
We are absolutely delighted to hear that you are thrilled with your recent purchase from The Art of Jewels! Your kind words and positive feedback mean the world to us. We understand that buying fine jewelry online can sometimes be a bit daunting, and we're overjoyed that we could provide you with a shopping experience that not only met but exceeded your expectations. At The Art of Jewels, we take great pride in offering exceptional pieces crafted with the utmost care and attention to detail, and we are thrilled to hear that your 4+ carat emerald cut diamond ring and 2-carat total weight earrings have brought you joy and satisfaction. Our dedicated team members are truly passionate about helping customers find the perfect pieces that reflect their style and preferences. We will be sure to pass along your kind words about our team, who will be delighted to hear about your positive experience. It warms our hearts to know that you have become such a satisfied customer and that your positive experience has led your friend to trust us with her own jewelry needs. We believe in the enduring beauty and quality of our pieces, and we are grateful for the opportunity to share that with you and your friends. Thank you for choosing The Art of Jewels, and for allowing us to be a part of your journey in finding exquisite jewelry that brings beauty and joy to your life. If you ever have any more questions or need assistance with anything else in the future, please don't hesitate to reach out to us. Wishing you a lifetime of happiness with your stunning diamond jewelry!
Brannon Yeldell
1 reviews US
Top notch experience
We love the diamond. Price was great and communication was on point. Will definitely use them again!
Date of experience: September 04, 2023
We are delighted to hear that you love the diamond you purchased from us! Your satisfaction is our top priority, and we strive to provide high-quality gems at competitive prices. We also understand the importance of clear and effective communication, so it's fantastic to hear that you found our communication to be on point. Thank you for choosing The Art of Jewels for your precious gemstone needs. We look forward to serving you again in the future and helping you find more exquisite pieces that capture your heart. If you ever have any questions or need assistance with anything related to jewelry, please do not hesitate to reach out. We are here to make your jewelry shopping experience as enjoyable and seamless as possible. Once again, thank you for your kind words and for being a valued part of The Art of Jewel's family.
Michaela Newman
1 reviews US
Great customer service
Great customer service. Spoke with a real person. Answered all my questions. The ring I ordered is more beautiful than the pictures showed. I am really happy with the purchase.
Date of experience: September 12, 2023
Thank you so much for your kind words and for taking the time to share your wonderful experience with us! We're thrilled to hear that you had a great interaction with our team and that your expectations were exceeded with the ring you ordered. At The Art of Jewels, we take immense pride in providing exceptional customer service and delivering exquisite jewelry that brings joy to our customers. Your satisfaction is our utmost priority, and it's fantastic to know that we've achieved that with your purchase. We understand that selecting the perfect piece of jewelry is a significant decision, and we're delighted that we could assist you in finding the ideal ring. Our team is always here to help, whether it's answering questions or guiding you through the selection process. We hope that the beauty of your new ring continues to bring you happiness and serves as a timeless reminder of special moments in your life. Should you ever need any further assistance or have more questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Michael S
1 reviews US
It was so easy to order my wife’s ring…
It was so easy to order my wife’s ring and Adi was very helpful and excellent to work with the whole process, thank you!
Date of experience: September 06, 2023
Thank you so much for taking the time to share your wonderful experience with The Art of Jewels! We are thrilled to hear that you found it easy to order your wife's ring and that our team provided you with excellent assistance throughout the entire process. Adi takes great pride in ensuring that our customers have a smooth and enjoyable experience when choosing their diamond jewelry, and your kind words are a testament to their dedication. We truly believe that the process of selecting a special piece of jewelry should be a memorable and stress-free one, and it's heartwarming to know that we've succeeded in making your experience a positive one. Your appreciation means the world to us, and we are delighted that you chose The Art of Jewels for such an important purchase. If you or your wife have any further questions or need assistance in the future, please do not hesitate to reach out. We are always here to help and look forward to serving you again. Once again, thank you for your kind words and for trusting us with this meaningful purchase.
Gina M Scearce
1 reviews US
Customer service was excellent
Customer service was excellent! Ease of purchase, and quality of item!
Date of experience: September 14, 2023
Thank you so much for taking the time to leave such a wonderful review of The Art of Jewels! We're absolutely delighted to hear that you had such a positive experience with our customer service, ease of purchase, and the quality of the item you purchased. At The Art of Jewels, we are committed to providing our customers with the best possible shopping experience, and your feedback is truly rewarding for our team. We take great pride in offering a seamless and enjoyable purchasing process, as well as ensuring that our products meet the highest standards of quality. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. If you ever have any questions, need assistance, or are looking for more exquisite diamond jewelry pieces in the future, please don't hesitate to reach out to us. We're here to assist you every step of the way. Once again, thank you for choosing The Art of Jewels, and we look forward to serving you again in the future. Enjoy your beautiful jewelry, and may it bring you joy and elegance for years to come!
Verginia Gentry
1 reviews US
I am really amazed at the service
I am really amazed at the service, Adi is my agent and he is always helpful and truthful and willing to answer any question
Date of experience: September 07, 2023
Thank you so much for taking the time to leave such a wonderful review of The Art of Jewels. We truly appreciate your kind words and are delighted to hear about your positive experience with our team. At The Art of Jewels, we strive to provide the best possible service to our valued customers, and it warms our hearts to know that our team has been a source of help, truthfulness, and willingness to answer your questions. We believe that building strong relationships with our clients is paramount, and Adi's dedication to your satisfaction is a testament to our commitment to excellence. Your feedback is invaluable to us, as it motivates us to continually improve and deliver exceptional service. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out to our team. We're here to serve you and ensure that your experience with The Art of Jewels remains outstanding. Once again, thank you for choosing The Art of Jewels, and we look forward to being of service to you in the future. Your trust and support mean the world to us.
R.J
1 reviews US
Great service and prices!
Had a good experience with The Art of Jewels after intially being heaistant. Choosing a ring and finding the right diamond was easy thanks to the easy to use layout and several options to choose from. I was worried the quality of the ring would be lower but I was pleasantly surprised and very satisfied with final product. Just do some research on the diamond lingo and it will make finding the right diamond much easier. Customer service was also top notch and was able to resize our ring in a very timely manner. Overall great experience and would definetly buy from again.
Date of experience: September 06, 2023
Thank you so much for taking the time to share your experience with The Art of Jewels! We are delighted to hear that your initial hesitation turned into a satisfying experience. We understand that choosing the perfect ring with the right diamond can be a daunting task, but we are thrilled to hear that our easy-to-use layout and diverse selection of options made the process more straightforward for you. Your mention of being pleasantly surprised by the quality of the final product is music to our ears. We take immense pride in sourcing and crafting jewelry of the highest quality, and your satisfaction reinforces our commitment to excellence. You also touched upon the importance of understanding diamond terminology, and we couldn't agree more. Knowledge is key when it comes to making such an important purchase, and we're glad our website was able to assist you in this aspect as well. It's wonderful to hear that you had a positive experience with our customer service team. Timely and efficient resizing is something we prioritize, and we're delighted to have met your expectations in this regard. Your kind words mean a lot to us, and we sincerely appreciate your trust in The Art of Jewels. We look forward to serving you again in the future and assisting you with any other jewelry needs you may have. Once again, thank you for choosing us, and we wish you all the happiness with your beautiful ring.
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All Top-Quality Workmanship at 20%-40% Below any other Jeweler, Online or Offline.
Experience The Difference. Visit our showroom or buy online.
Over 30 years in business.
www.theartofjewels.com
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