Reviews 4.5
12 total
Melanie Brinker
1 reviews US
The best prices & customer service!!
The best prices & customer service!! I am so grateful I found this company. Their prices are the best and so is their customer service! I am on my 4th or 5th order from them now and I can't say enough good things about them. Thank you!
Date of experience: September 26, 2023
John
1 reviews US
Fast, quality, and great communication.
Fast, flexible, and quality work. Really a great team and easy communication. Customer service is on point!
Date of experience: August 29, 2023
Sandy Jordan
1 reviews US
Tshirts were of great quality
Tshirts were of great quality, sizes were as discribed, the colors awesome, and price
Date of experience: October 12, 2023
Yared Ejigu
1 reviews US
Color and Style
The color, size and quality of the material was as I expected and is very good.
Date of experience: October 09, 2023
Jane
1 reviews US
Great communication, Quick shipping
I had reached out for embroidery on a Port Authority jacket, and got a quick email back that the minimum order size would have to be 7. Even though I was a little disappointed about not being able to customize just 1 jacket, the quick information was very appreciated and I placed an order for a blank one same night. Although I did not receive shipment info or a delivery status, the jacket arrived very quickly. I'm very happy with my order!
Date of experience: September 27, 2023
President
1 reviews US
Company hats for Fire Department
When I was looking for a company to provide our fire department the hats they were looking for at the best bulk pricing. This company definitely delivered not only on price but as well on their fast shipping service. We will definitely do business with them again. Thank you for all your help.
Date of experience: November 22, 2023
Allison
1 reviews US
Great experience and product
Ibrahim was great to work with and so helpful in getting a large order of jackets placed for Valentines Day gifts for our employees. He was very prompt in answering any questions that I had and making sure that they would be able to complete our order in our desired time frame. Jackets arrived in plenty of time to be wrapped as gifts and look great! We will definitely use The Apparel Factory again.
Date of experience: February 13, 2024
Pete Newell
1 reviews US
I was searching for a monogrammed…
I was searching for a monogrammed jacket for a friend's birthday gift. The Apparel Factory was the perfect solution. I contacted the company and received a timely response from Ibrahim Rasheed, who assisted in the entire process: selection, design, review and shipping. The jacket arrived on time (today) and as specified. My friend will be very happy. Thank you.
Date of experience: March 19, 2024
Lindsay
1 reviews US
Great product and customer service
Ibrahim was so helpful and very responsive with every question I had. We ordered 17 embroidered jackets and each jacket had a different name. Ibrahim was very accommodating and made the process very easy. I couldn't be happier with the service and the product. We will definitely order from The Apparel Factory again.
Date of experience: February 21, 2024
Steve Weir
1 reviews US
I'm very happy with my order
I'm very happy with my order. The process was smooth, and my product arrived just as promised. Ibrahim Rasheed was great to deal with.
Date of experience: March 26, 2024
BBFI Missions
1 reviews US
Great Product/Communication Lacking
We ordered several embroidered backpacks for our company recently. The backpacks and embroidery are excellent quality. We will definitely order again. Unfortunately the communication throughout the design and order process was difficult. Our order took a month to finish and ship and even the design took quite some time to work out based on the way the company rendered our artwork. We never received shipping updates and there was some break in communication. Overall we are satisfied and would recommend using this company. That said, you'll need to allow plenty of extra time for the order process as everything takes much longer than usual.
Date of experience: March 29, 2024
DEAN PAPPAS
1 reviews US
Ordered 3 jackets
Ordered 3 jackets, quality was perfect. They were able to get my logo exactly the way i wanted it
Date of experience: April 17, 2024
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About
The Apparel Factory provides a range of workwear items to help corporate customers make their brands stand out. We offer embroidered and digitally printed workwear, as well as the ability to accommodate special requests and requests for bulk orders of 100 or more items. Our team will work with you to ensure your needs are met.