Reviews 4.6
1,650 total
Viviflors
1 reviews US
They were very helpful all the staff…
They were very helpful all the staff carried themselves very nicely. I had a problem with my Apple Pay on my phone and they fixed the problem in under 10 minutes quick visit and they had snacks for the members
Date of experience: May 04, 2021
Thank you for your review! We're always happy to help!
William Berryman
1 reviews US
Jessica Engel with TBCU Cypress Branch…
Jessica Engel with TBCU Cypress Branch is awesome and is always very helpful and professional. She has never not come through for us and I would recommend her to anyone. Have I mentioned how awesome she is? 😊
Date of experience: May 04, 2021
Thank you for your review! We agree, Jessica is amazing!
Brad
1 reviews US
Nereyda Lopez is a fantastic helper
Nereyda Lopez is a fantastic helper. She went above and beyond to get what was needed for me. Absolutely excellent customer service.
Date of experience: May 04, 2021
Thank you for your kind words. Nereyda is amazing and we love having her on the team!
Patrick Edwards
1 reviews US
Best Bank Service Ever at summerwood
Best Bank Service Ever at summerwood
Date of experience: May 04, 2021
Thank you! We love hearing from our members!
Zaria Medellin
1 reviews US
Extremely helpful!
Luis has been very helpful in the process of getting a loan. Rapid response and friendly!!
Date of experience: May 05, 2021
Thank you for your review! Luis is great at responding quickly and efficiently!
Amber Lozano
1 reviews US
Jeannette Ruiz is the best!
Jeannette Ruiz assisted me with my signature loan and she was an absolute pleasure to work with. She worked with me to make sure I got the best possible rate for me and everything was done at such a quick pace. I truly appreciated all of her hard work. I would definitely recommend working with her if you want someone who knows what they are doing and who can get the job done fast :)
Date of experience: May 05, 2021
Congrats on your signature loan! Jeanette goes above and beyond to make things easy for our members. Thank you for your review!
Isaac Zepeda
1 reviews US
Great staff and experience
Casey was extremely helpful and explained everything I asked and/or needed to know. Overall all the staff was very friendly, and it was super easy and quick to make my account there.
Date of experience: May 06, 2021
Congrats on your new account! We're so happy to hear that Casy made your experience great. Thank you for your review!
Ruben Serna
1 reviews US
We appreciate TXBay Credit Union
We appreciate TXBay Credit Union. In our time of need they listened and we t above and beyond to exceed our expectations. Geneva continues to provide excellent professional service.
Date of experience: May 06, 2021
Thank you for your kind words! We always want our members to know that you can come to us and we'll do our best to find the best solution for you.
ROMAN KAWSER
1 reviews US
Cammy Vinh a Super Star
Cammy Vinh, who was extraordinarily helpful. Very young and highly promising to her role. Detailed but fast. Take the ownership of her work with timely follow up. I never had my banking experience so easy and smooth in past 20 years. Great Job Cammy. Keep it up.
Date of experience: May 06, 2021
Thank you for your review! We love having Cammy on our team. She always goes above and beyond for our members!
Jonathan Johnson
1 reviews US
The service is very professional and…
The service is very professional and the process was smooth and easily done in good amount of time. Highly recommended.
Date of experience: May 06, 2021
Thank you for your review! We always strive to be efficient and thorough!
Kimberly Patterson
1 reviews US
The Amazing Mr. Johnson
I have been a member of TX Bay for a few years now. No complaints… just recently I went in to add my husband to my account and Jimmy helped us out. It was the most enjoyable time I’ve spent in a bank ever. Jimmy reviewed our profile and noticed where TX Bay could save us some money a week later we refinanced 2 car loans and opened up other accounts etc… Jimmy was amazing, personable and he made our banking experience enjoyable
Date of experience: May 08, 2021
Thank you for such an amazing review, Kimberly! We love helping our members save money wherever we can! Jimmy is amazing with all of his members, and they always walk away feeling confident and excited for their financial future!
Antoine PAT Patterson
1 reviews US
Excellent Service!
Jimmy was very helpful. Not only did he provide excellent service with a simple request to update our bank account, but he also introduced different products that the credit union had to offer that would be greatly beneficial to my family and I. He was very diligent, friendly and professional throughout the process.
Date of experience: May 09, 2021
Thank you for sharing this amazing review, Antoine! Jimmy is always helping his members' work towards and achieve their financial goals. He is one of many amazing Texas Bay team members who are excited to help their community!
Jesus
1 reviews US
Thanks Luis!
Luis was very helpful assisting me with my loan, quick to respond. Would recommend working with Luis Barrera. Thanks Luis.
Date of experience: May 10, 2021
Thank you for the 5-stars, Jesus! Luis is awesome at working with his members' throughout their loan process.
Vianca Valles
1 reviews US
Sergio was the best and answered all my…
Sergio was the best and answered all my question. Even suggested ideas!
Date of experience: May 10, 2021
Thank you for the amazing review, Vianca! Sergio, and all of the other Texas Bay team members, love helping and working with our members' on achieving their financial dreams!
Tino Escareno
1 reviews US
Great experience
Cammy is the bank representative who has been helping me everytime I need something done. She is an amazing employee who has gone above and beyond to help and make me understand everything. I couldn't have asked for a more better experience. Thank you.
Date of experience: May 11, 2021
Thank you for sharing this amazing review, Tino! Cammy is quickly becoming one of the brightest stars at Texas Bay. She loves helping her members set themselves up for financial success!
Kristal G
1 reviews US
I was just calling to fix my online…
I was just calling to fix my online login but Cammi let me know about some opportunities for refinancing and increasing my credit. I wasn't expecting to have all that done today, but it was something I had been thinking about. She made it very easy and quick.
Date of experience: May 11, 2021
We love to hear it, Kristal! We are always looking to better our members' financial futures. If it can save you money, we will do it!
Fracinelly Sanchez
1 reviews US
Big help so great full
Just a very nice place was help and was able to fix my car whit a new loan thanks
Date of experience: May 11, 2021
Thank you for the 5-stars! We are so happy that we were able to help!
Thomas Njogu
1 reviews KE
Good credit offers
Good credit offers
Date of experience: May 12, 2021
Thank you for the 5-stars!
Thelma
1 reviews US
Excellent service from Aileen R
Excellent service from Aileen R. and Angie
Date of experience: May 12, 2021
Thank you for the 5-stars, Thelma! Aileen and Angie are some of Texas Bay's brightest stars!
Keith Brown
1 reviews US
I would like to thank Liberty in the…
I would like to thank Liberty in the loan department. She was a pleasure to talk with and could not have a better personality. She answered all our questions and made herself available when ever we needed help. Thank for everything, the next person that works with her will have a better day when they are done.
Date of experience: May 13, 2021
Thank you for such an amazing review, Keith! Liberty is one of Texas Bay's best! She is always going above and beyond for her members, and helping them feel confident in their financial future!
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About
Everything we’ve done has been to help you achieve your financial dreams. Texas Bay Credit Union was established on May 12, 1936, with the sole purpose of providing the resources needed for members to be in the best financial standing possible. We are here to make sure the road to your dreams is smooth and easily traveled. From wherever you are in that journey now, we provide a clear path to your financial dreams. Through the good and the bad we are here for you. Always. No twists. No turns. No surprises. We are here to guide you to your dreams. As your Financial Partner, your goals become our goals. We will provide you with every last option and opportunity to make your dreams a reality, from being free from debt to being able to take your family on the vacation of a lifetime to purchasing the car or home of your dreams. We are here every step of the way. The path to your financial dreams is waiting for you, right here. Equal Housing Lender. Insured by NCUA.