Reviews 3.9
636 total
E Ruffin
1 reviews US
I was surprised as to the perfect fit…
I was surprised as to the perfect fit of my husband's suit. My husband has many many suit and we know good quality of material. We were impressed with this suit. This was my first order from Suits Outlet. I was also impressed with the customer services. I rec'd 3 phone calls to make sure the order was correct. It was my husband's anniversary gift and He's happy.
Date of experience: December 11, 2018
Dear E Ruffin, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - Chris, Customer Service Team, SuitsOutlets.com
Michael
1 reviews US
2nd order
Just received my first order today and was very satisfied so much so that I ordered 2 more suits tonight
Date of experience: December 13, 2018
Dear Michael, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - Chris, Customer Service Team, SuitsOutlets.com
G. N.
1 reviews US
Seamless transaction
Seamless transaction, only wish had the gray/ charcoal in ultra slim fit - next time!
Date of experience: December 13, 2018
Dear G. N., Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - Chris, Customer Service Team, SuitsOutlets.com
Dennis Smith
1 reviews US
I like the fact you have a good website…
I like the fact you have a good website and good quality suits.
Date of experience: December 13, 2018
Dear Dennis, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - Chris, Customer Service Team, SuitsOutlets.com
Tutalum
1 reviews US
One of the easiest straight forward…
One of the easiest straight forward sites I've shopped on.
Date of experience: December 16, 2018
Dear Tualum, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - John, Customer Service Team, SuitsOutlets.com
Derrick Frelow
1 reviews US
Nice suits
Like the suit and the variety
Date of experience: December 20, 2018
Dear Derrick, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - John, Customer Service Team, SuitsOutlets.com
Ronald
1 reviews US
I had to ask a question and chat was…
I had to ask a question and chat was right there helping me.
Date of experience: December 20, 2018
Dear Ronald, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - John, Customer Service Team, SuitsOutlets.com
Douglas
1 reviews US
Everything went very smoothly with the…
Everything went very smoothly with the order.
Date of experience: December 20, 2018
Dear Douglas, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - John, Customer Service Team, SuitsOutlets.com
GARY M. WILLIAMS SR.
1 reviews US
Kelvin was very helpful and…
Kelvin was very helpful and professional.
Date of experience: December 20, 2018
Dear Gary, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - John, Customer Service Team, SuitsOutlets.com
John Meyer
1 reviews US
Had to send two suits back that had rub…
Had to send two suits back that had rub marks on them. The two other suits that I did keep...well... the pants were 36" in length, so I had to spend another $100 for alterations. The waist was a 34" so that was fine, but Pants being 36" long leaves a long crotch which couldn't be altered according to alteration lady. I will just go to JC Penny's, mens warehouse or somewhere local to get correct size pants and the quality at JC Penny's is just as good or better. Suits ended up costing $250.00 each along with the hassle of the alterations. Sorry, but I won't be buying again from Suits Outlets. Very expensive lesson learned. $100.00 is a lot for altering two pants, but that's what they charged, and the cost to send back the other two suits just added to the total costs. Customer service was ok since they did allow for the returns, and shipped out one of the two replacement suits quickly after they received the returns. They also refunded me for one of the suites that I had returned and they didn't have in stock to replace. They should have actually paid for the return postage costs. Either way, lesson learned.
Date of experience: December 22, 2018
Dear John, Thanks for your valuable review. It's Chris from Product Team. I just looked at your order. It looks like you mentioned you spent $100 on hemming pants bottoms and crotch, which might be too high. We do have connections with 200+ local tailors nationwide, and at the contract price, the cost of hemming and crotching should be under $25 for sure. Please feel free to let us know if you would like to tailor at a local store within Suits Outlets network. Thanks. - Chris, Product Team Manager
gerald bloom
1 reviews US
Easy to order
Easy to order
Date of experience: December 22, 2018
Dear Gerald, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - John, Customer Service Team, SuitsOutlets.com
Eli makhoul
1 reviews US
Very easy to navaigate on the web site…
Very easy to navaigate on the web site , user friendly.
Date of experience: December 26, 2018
Dear Eli, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - John, Customer Service Team, SuitsOutlets.com
Mari
1 reviews US
Still waiting..
took several days to tell me suit not available after i was told it was on its way by email.
Date of experience: December 26, 2018
Dear Mari, Sorry about the inconvenience. The order was shipped late due to Christmas Holiday schedule and again, we apologize for such inconvenience. Our normal processing time is 1-2 business days and shipping takes 2-4 business days. So you may plan the future orders accordingly. Thanks for shopping with us and please feel free to let us know if you need anything in the future. - Daniel, Customer Service Manager
Sue Bovaird
1 reviews US
Great shopping experience!
Great shopping experience!
Date of experience: December 27, 2018
Dear Sue, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - John, Customer Service Team, SuitsOutlets.com
DANA B. MCCLURE
1 reviews US
Excellent Customer Service
Excellent Customer Service! Since it was my first time ordering through Suits Outlets, the process was made easy. I appreciate the salesman I spoke to and he took extra good care of me over the telephone. Looking forward to receiving my sequin black jacket since I am hosting a New Years Eve $50,000 Game Show in our showroom here at the casino. Happy Customer and Happy New Year! Sincerely, Bruce McClure General Manager Sac & Fox Casino Powhattan, Kansas
Date of experience: December 27, 2018
Dear Dana, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - John, Customer Service Team, SuitsOutlets.com
James Rashed
1 reviews US
Everything is good
Everything is good
Date of experience: January 01, 2019
Dear James, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - John, Customer Service Team, SuitsOutlets.com
Joe Mosley
1 reviews US
Good price
Good price,nice color
Date of experience: January 03, 2019
Dear Joe, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - John, Customer Service Team, SuitsOutlets.com
Russell Benoit
1 reviews US
Great product and great prices
Great product and great prices. Thank you
Date of experience: January 04, 2019
Michael Curry
1 reviews US
Awesome selection!
Awesome selection!
Date of experience: January 05, 2019
Dear Michael, Thanks for your kind words. Please feel free to let us know if anything we can help in the future. - John, Customer Service Team, SuitsOutlets.com
David Crenshaw
1 reviews US
Great product
Great product
Date of experience: January 11, 2019
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Men's Suit Company, Based in New York City. This company provides 2000+ styles and Free 3-5 day domestic shipping. Over 570,000 happy customers.