Reviews 3.6
159 total
Kevin Mortesen
1 reviews US
Quality, Service and More. Big Fan!
Start to finish, Sene has been amazing. I had a few pieces previously but this was my first true custom round. Suit and a couple of shirts. The suit we perfect right out of the box. The shirt needed to be redone, which they did so well. It's amazing how well things fit despite never interacting in person. With that said, every customer service interaction was quick, friendly, professional and all promises kept. Highly recommend!
Date of experience: May 31, 2023
Shayn Anderson
1 reviews US
Great experience and excellent product
Great experience and excellent product. Customer service is top notch. Very responsive and helpful! Definitely worth the price. I bought two custom flex suits and I couldn’t be more happy.
Date of experience: June 01, 2023
Justin Contre
1 reviews US
From the fit to the fabric choices
From the fit to the fabric choices, Sene is a top notch choice for folks who appreciate a good fit! I have purchased a number of items from Sene in the last year including a pair of Tech chinos, Air Jeans and two shirts. The chinos fit perfectly outside of the box on the first try. The jeans required a second attempt, which Sene completed with no hassle. Sene is a great alternative for folks who have struggled to find their fit in traditional box stores. For me, short and boxy, Lulu ABCs had the right fabric but I could not find a fit to match my frame. Sene brings the same Japanese technical fabrics with a custom approach that is tailored to me. As a business traveler, this combo of tech and fit is utmost essential.
Date of experience: May 04, 2023
Eric
1 reviews US
What a great way to order a tailored suit!
What a great way to order a tailored suit! I ordered the Soho Flex Tech Suit and the fit was literally perfect and the quality excellent for the money! Going to order 2 more soon!
Date of experience: May 18, 2023
Glen
1 reviews GB
Delighted at the service
I was anxious as all my suits are custom and the sene approach is novel and uses limited measurements. I was impressed with the suit and shirt that arrived for a first fit status. This was when Sene shined and we quickly responded to the fit improvements required, remade the suit and delivered a quality cut suit. I whole heartily recommend Sene because they stayed responsive until I was completely satisfied.
Date of experience: June 08, 2023
Jaffer Ahmad
1 reviews US
Well worth it!
Amazing suit! Breathable, works both in casual and formal settings, and easy to maintain. I'm used to buying bespoke suits, so I know how arduous the process can be, but the people at Sene make your custom fitting experience as hassle free as possible. Only needed one re-tailoring to perfect the suit and that was just for sleeve length and shoulder width. Will definitely be buying another suit again soon!
Date of experience: June 09, 2023
Thrilled to hear that Jaffer!
Mike McElhaney
1 reviews US
Horrible experience, not as advertised
This product is not as advertised in anyway. I saw the ads and decided to take the leap based primarily on the 30-day return policy. 1.) I ordered the suit 4 weeks before a wedding I needed to attend, which should fit their wait times, but the suit did not arrive in time and took an extra week. 2.) The suit fit horribly. I am able to buy most clothes off the rack so I expected it to not be a big deal. 3.) I initiated the return online and had to wait two days to get the form to send in the faulty suit. I returned the suit about 10 days later and they claimed that I did not return it in the 30-day window. With most purchases I make, the return must be started within the necessary window, not the completed shipping of the product back to the manufacturer. Their policy apparently is 30 days from the delivery (a week later than advertised) of the product (a poor-fitting suit). They suggested I get a tailor to make the necessary adjustments. Let me say that again, the suit company that claims to be able to design a custom suit based on a survey told me to get a tailor to fix their bad product. So in summary, bad product, bad customer service, and I suggest everyone stays away from this horrible product.
Date of experience: August 01, 2023
Thank you for sharing your feedback! We believe our return policy is generous, we manufacture custom clothing from scratch which is why it takes 2.5-3.5 weeks to manufacture and ship out. The 30 Day Guarantee window starts on the day you received the order, which allows you a full month to try out the garment and see if you like it. We offer unlimited remakes and alterations and a 100% money back refund within the 30 day window as per our return policy (https://senestudio.com/pages/return-policy). In fact, each time a remake arrives, customers get an additional 30 days to re-evaluate the fit, so there's plenty of time built in to evaluate the fit. We provided the return label for you on July 10th, all you needed to qualify for a refund was to ship out your return item by July 22nd, which was 12 days later. However, you didn't put your garments back in the mail until July 29th, which was 19 days after you got the label and well outside of the return window.
Danal jimenez
1 reviews US
The suit fit perfectly
The suit fit perfectly out of the box. I am excited to wear it. Material is amazing.
Date of experience: August 11, 2023
Bruce Edmond
1 reviews US
Title: Tailored to Perfection: An Unparalleled Denim Experience at Sene Studios
Rating: ★★★★★ (5/5) It's not every day that you stumble upon a product that redefines your understanding of comfort and style; Sene Studios' custom jeans are precisely such a rarity. This tailored masterpiece strikes the perfect balance between fit, fashion, and functionality and it's my utmost pleasure to share my extraordinary experience with this one-of-a-kind product. Right off the bat, the Sene Studios team displayed an unwavering commitment to exceptional customer service. From the initial sizing conversation to the ease of ordering, their expertise and warmth imbued the process with a sense of personal attention that's become quite scarce in the world of online retail. Now, let's delve into the product itself— the standout feature being, without question, the immaculate fit. The jeans arrived, and immediate satisfaction was woven within each thread of this well-tailored garment. The length was faultlessly cut, appearing as though it had been crafted with my exact measurements in mind— because it had. Forget the phrase "fits like a glove"; these jeans were more akin to a second skin, moving together with me effortlessly and retaining its structure without hindering my flexibility. The quality of the denim is top-notch; robust yet soft to the touch. The design is visibly sleek and tastefully modern, ensuring versatility for any occasion— be it a casual day out or a more stylish endeavor. The artists at Sene Studios truly understand the nuanced relationship between form and function, delivering a product that looks just as impressive as it feels. In conclusion, my journey with Sene Studios' custom jeans was not just an ordinary online shopping occurrence; it was a comprehensive and delightful fashion experience. It's quite evident that Sene Studios raises the bar for custom garment-making with their meticulous attention to detail, superlative customer service, and a product that fulfills every promise. If you're in search of the optimum denim experience, look no further; Sene Studios custom jeans are indeed a game-changer.
Date of experience: August 19, 2023
Kaylee V
1 reviews US
Just excellent.
I’ve been a customer at Sene for a couple of years now, and I love it. Everything I have ordered fits like it was made for me, because it was! If you have never bought clothes made to fit your body specifically, and you can, do it. High quality materials and excellent customer service. They take feedback seriously and have closed gaps in their processes that caused frustration. Can’t compliment them enough.
Date of experience: August 22, 2023
Jeff Miller
1 reviews US
Great fit
Great fit, great company to work with!!
Date of experience: August 24, 2023
MJM
1 reviews US
Is the hype about Sene real?
Read up on Sene and their process as well as the quality of the product. Was intrigued but skeptical that without doing a traditional measure, how it would fit. When I received my first suit, it fit amazing right away. I only decided to change the length to have less of a pant break but for the rest of the jacket and pants to fit this well was astonishing! Their customer follow up was solid and responsive and I look forward to the 2nd suit and I already ordered 2 more colors as well! Highly recommend!
Date of experience: August 17, 2023
Ry McClellan
1 reviews US
Great product, great service
First suit ordered needed a slight remake. Easy process to get the alterations needed to have the suit customized to the perfect fit. Material is super comfortable and truly wrinkle free. Best suit for travel I’ve seen
Date of experience: August 29, 2023
David Cronin
1 reviews US
Suits are fantastic
Suits are fantastic This is my third and the compliments keep rolling in. Keep up the great work !
Date of experience: August 31, 2023
bassfisher3k
1 reviews US
A Custom Suit Online in Minutes
A Custom Suit Online in Minutes? YES!!! I was skeptical, but this is a perfectly fit suit that is beyond comfortable and perfectly styled. My wife immediately wants me to order more! There is your proof! I had her help me with the information gathering to make sure I knew my body type etc... But it's easy and perfect! LOVE THIS SUIT!
Date of experience: September 09, 2023
James
1 reviews US
Don't expect to receive it quickly. Try a different company.
Aug 7, 2023 Order the suit - and received confirmation Aug 24, 2023 Suit not arrived - sent requests for update - email said production finished and it's onto the fulfillment center. Expect to ship in 1 week at the latest. No update on the actual tracking site. Sept 4 - Not arrived. Another request. Says it is stuck in the customs for inspection and it will ship within a week. No update on the actual tracking site Sept 11 - Still not received. I had told them in the beginning I needed last Friday for the event this weekend.
Date of experience: September 11, 2023
Mychal Hoffman
1 reviews US
Great suits. Great customer service!
Sene had great customer service. They remade my pants twice and jacket three times to make sure I got the right fit that fits perfect. Bigger guy with longer torso so finding a suit has not been fun. Looking forward to me next one on the way by sene!
Date of experience: September 11, 2023
Susanna White
1 reviews US
A difficult process made easy!
The process of measuring and fitting custom jeans over the internet has the potential for great disappointment and frustration, but Sene manages to handle this delicate transaction with grace! I ordered two pairs of jeans and the first mock-up I got was way too small. I sent in pictures and my thoughts on possible alterations and they got back to me right away. Their customer service/fitting specialists are excellent and work very quickly. The only downside is the cost, but custom work is expensive! I hope to get many years out of these jeans and order again in the future!
Date of experience: September 09, 2023
Paul B
1 reviews US
Mens Suit Order July 2023
I ordered three items from Sene to wear to two events. I received my suit pants, jacket and dress shirt in July. The initial fit had some issues, so I sent the suit back for alterations. I received the mostly remade suit (the original pants were only altered) in mid-August. When I tried it on, it looked and felt great. The suit is chic, sexy and versatile (dress it up or down). The polyester fabric feels luxe and breathes. Having the pieces cut to my actual shape makes a huge aesthetic difference. I wore it to see a play and, as I sat there, I thought about how comfortable I felt. That is a feeling I have never had about mens' suiting. I plan on ordering a vest to go with the rest of the suit and, possibly, a polo shirt and another suit. I'd recommend giving Sene a shot, especially since the alterations are free and very accurate.
Date of experience: July 24, 2023
Mark Bussell
1 reviews US
LOVE everything SENE!!
LOVE everything SENE!! I have ordered and received several flex suits, shirts and now shorts. I absolutely LOVE all of them. They look and fit fantastic!! Many many compliments! Being 6'6" It has been a challenge for me, personally. to find apparel that fits properly. No issues here. Thrilled with everything from quality, service, fit and finish. Top Notch. You have and HUGE fan. Thank you!!
Date of experience: September 01, 2023
Contact
About
Sene is making sizeless clothing possible for everyone.