Reviews 4.1
180 total
Alex
1 reviews US
It's only "Rush" if you pay more!
They should change the name of the company. Even though they have a rush order option, it almost doubles your price but if you choose the free delivery option, you'll be waiting for three weeks to get a t-shirt!!! This is a ridiculously long time! The word "rush" just doesn't belong to this kind of service.
Date of experience: May 20, 2024
We strive to offer options to fit all deadlines and budgets, allowing for our customers to select what works best for their needs. Expedited/Rush Production is always available, as our name proudly references with over 20 years of experience in the industry. We always encourage customers to reach out to us if they have specific event timing. As a show of good faith, we’d love to offer you a complimentary upgrade in production time on your next order - please reach out to us at
Alexis Tracy
1 reviews US
Wonderful!
I've now ordered several sweaters with my own designs on them and the quality is absolutely amazing 👏 I've tried to print my own things before with other companies and have had issues with things like color limitations or the design comes out looking very dull. So I'm super excited about this place and how wonderfully they do all the colors, and everything looks exactly how I originally intended. Thank you Rush Order Tees team!
Date of experience: May 31, 2024
We are so happy to hear your order came out amazing :)
Monique Moon
1 reviews US
High quality
High quality. Fast and accurate design plus excellent customer care. Definitely found the company that is best for my business.
Date of experience: May 31, 2024
Delighted to hear this!!!!
brittain
1 reviews US
Gift hoodie with intricate design
The art that I wanted to be printed on the hoodie wasn't showing up right with the automated adjustments (remove background), but they worked with me and made sure to fix everything. Their response time was fast and everyone was very nice. The hoodie looks great and feels soft on the inside. I haven't washed it yet because it's a special gift, but based on the way it was printed, I expect it will hold up nicely. I'll definitely use RushOrderTees if I have any other projects. 10/10 recommend.
Date of experience: June 01, 2024
We are so glad that your hoodies turned out great!! We look forward to your future projects :)
Kimberly Sager
1 reviews US
Definitely NOT RushOrder Service
I needed 24 shirts. Simple design. All black logo. I figured I would give this company a try since it’s verified and USA based. I was given a delivery date range of May 23-May 29. Which was perfect because I needed them for June 3. I hadn’t gotten any updates. No communication until May 29th when I received an email that my order shipped. I then find out that my order won’t get here until the afternoon of the 3rd which is the day I need them. No emails about anything being delayed. And customer service couldn’t even help me because they had to escalate my issue. I was told “you should’ve paid for expedited shipping” well I would have done that if I had known they weren’t going to arrive within the delivery window. No acknowledgement. Beyond disappointed. Hopefully someone gets back to me soon so I can be refunded. will NOT be using this company again. Update: customer service manager did get back to me but only after I posted this review. I was told “if we offer you a partial refund will you change your review?”. So that tells you enough about that. I still wouldn’t recommend this company. If you use this company, you HAVE to pay for expedited shipping or else your order could be delayed way outside the delivery date range. I feel like that is not transparent and honest business. The customer service manager did issue a partial refund. While that was much appreciated, I urge this company to open a clear line communication with its customers to let them know when orders are delayed.
Date of experience: June 01, 2024
Hi Kimberly, So glad we were able to touch base on this situation yesterday! Apologies again for the delay. We have issued a partial refund as discussed. If you need anything further please feel free to reach out. :) - Alyssa, Customer Experience Manager
B. LITTLE
1 reviews US
EASY TO NAVIGATE SITE, PROFESSIONAL, FRIENDLY SERVICE
WE RECENTLY USED RUSH ORDER TEES FOR CUSTOM HATS FOR AN UPCOMING CO, EVENT IT WAS SUPER EASY TO NAVIGATE THIER SITE AND THE ORDER WAS PLACED QUICKLY. HOWEVER A PROBLEM DID OCCUR WITH OUR ORDER, NO FAULT OF RUSH ORDER CO., WE CONTACTED THEIR CUSTOMER SERVICE DEPT. RECEIVED FRIENDLY, PROFESSIONAL HELP AND HAD THE PROBLEM CORRECTED VERY QUICKLY, WONDERFUL CO. WE WILL USE AGAIN FOR SURE. B. LITTLE LOBO DEL MAR CAFE SOUTH PADRE ISLAND TEXAS
Date of experience: May 10, 2024
We are always happy to help our customers!! We look forward to doing business with you in the future :)
Michael North
1 reviews US
Great reliable shirt printing company!!
Thanks for the fast trouble free design and production process. I definitely will be recommending and ordering again.
Date of experience: June 03, 2024
We are so happy we were able to leave you with a great experience!! We look forward to your future orders :)
Lisa Marie Connors
1 reviews US
UPDATE!! Great customer service to poor review
I wanted to update my review. Within 2 days of posting this, I received an email and call from RushOrderTees asking how they could rectify the situation. They are going to send me 2 new shirts in a unisex size that they say will fit baggier and they promised to get it out in time for my upcoming event...even if they have to overnight it. That is customer service!!! I hope this is the last time I have to amend this and I receive before 6/14!!! "It is exactly what I designed and I received it in a timely manner but the quality of the t-shirt is terrible. My friend and I ordered a 2XL because we wanted a big baggie shirt. It just barely fits now and we can already tell once we wash it the first time it isn't going to fit anymore. Very disappointing for $51 each."
Date of experience: June 02, 2024
Hi Lisa Marie, So sorry to hear your tee doesn't fit! I'm happy to help you find an alternative style with a better fit. Please email me directly with your order information and we'll get this taken care of asap. :) - Alyssa, Customer Experience Manager [email protected]
Michelle Farrier
1 reviews US
T shirt gifts
Ordered 2 T's from Rush Order & they came out great with designs I picked. This is a gift & I know they will be extremely excited to wear them. Great Company with colors that other companies didn't have and quality T shirts. Will definitely Order from Rush Order Tees again!! 😊 ⭐️⭐️⭐️⭐️⭐️👚👕
Date of experience: June 06, 2024
Delighted to hear that your order came out great!!! We look forward to your future orders with us :)
Amanda Pape
1 reviews US
Customer forever.
Alyssa and the rush order team are phenomenal. I’m a real hard customer, admittedly. They surpassed my expectations. They are great at helping you pick the products that best suit your needs and helping work through any design questions. The quality of the end result each time I work with them has been amazing. The art department is on top of their game ! Fantastic business to support & they really take care of their clients & customers - I wish we could add photos to the reviews. They will have me as a customer forever. I had multiple large orders to take care of for memorial items, and Alyssa went out of her way to make sure I was taken care of and the products were exactly what I wanted. I just can’t say enough good things.
Date of experience: June 06, 2024
We are so glad that Alyssa was able to help you with your order!! We are lucky to have her!! We are always happy to help our customers :)
Cris Hernandez
1 reviews US
So Disappointed
I have being dealing with Rush Order Tees for the past 10 years. I place multiple orders during the year. Generally, I hadn’t had any issues until this past year. Their lack of customer service and support to remedy their mistakes has left me very unsatisfied and looking to find another company to do business with. These are the reasons behind my dissatisfaction, first order I wanted embroidered, they assured they could do it and then the rep claiming to want to save me money switched my order to print. They offered a discount instead of giving me the order the way I wanted it. Second order I ordered jackets for my crews. The sizes were incorrect. Again a discount but if I wanted the jackets printed in proper sizes I had to pay for a new order again. Current order I ordered v neck and got crew. No I didn’t mistake or overlook the preference selection, I simply hit reorder with the rep on the phone with me as I’m placing my order. This is thousands of dollars being spent throughout the year for 10 years. They’re going to loose a loyal customer.
Date of experience: June 04, 2024
Mike
1 reviews US
Be Aware
Customer service was great at RushOrderTees but their “design team” is terrible. They contract the designing out to remote workers and it’s a different designer every time you request a change. Why have an option to design your own product just for someone to go and redesign it then ask if you approve of it. I ordered shirts for my company and it took 4 days and 9 different proofs for them to still get it wrong and I cancelled the order. If you want a few custom shirts and you don’t care much about the design, this company is for you. But if you are ordering shirts where you care about the specifics and the integrity of the design, go local.
Date of experience: June 06, 2024
Hi Mike, I apologize that this was your experience. I requested some information so we can review your order. I’d also love to chat with you at your convenience. - Josh (Customer Support)
John Clement
1 reviews US
These shirts are awesome
These shirts are awesome. I got them early which really means a lot since we will be wearing them in memory of my son while walking all night in an ‘ Out of The Darkness Walk’ to help raise money for suicide prevention . Thanks sooo much. We love them
Date of experience: June 06, 2024
We are so happy that you loved your shirts :)
Charlotte Fry
1 reviews US
Turned out wonderfully!
Great design and I'm thrilled at the outcome. The tees themselves seem thinner than I was expecting but that's seriously the only tiny little complaint I have. Cheers!
Date of experience: May 15, 2024
Awesome to hear that your order came out great!!!
Kathy
1 reviews CA
Easy to use the “do it yourself” app
Easy to use the “do it yourself” app. Suggestion save your work just in case you have to leave the site!! I have used this site before and love the work they do. They are efficient and I got my shirts before the anticipated delivery date. Love it💜
Date of experience: June 08, 2024
We are so glad we could assist you with your custom apparel :)
Kim
1 reviews US
Design looked good
I loved the design but the muscle crop tee that I bought was about an inch and a half longer in the front than the back. Crops are supposed to be the opposite. It looks like a bad quality shirt with a great design. #2256213
Date of experience: May 21, 2024
John Lencki
1 reviews US
5 Star Excellence...
I was happy from my first order and hooked with your company and customer service right away even though I have only ordered small. Rush Order Tees has been Excellent and that is why you deserve 5 Stars.
Date of experience: June 07, 2024
Delighted to hear this!!!!
Marie-Elisabeth Mamboma-Boussi
1 reviews CA
Quality of sweater & print pictures and writings
The quality of the sweater and printed pictures and writings are very good! 🤩 And, my order was placed on May 27, shipped on June 4, and delivered on Jun 7. It took 11 days only :) also I was able to communicated with the customer service very easily and well!!! Good experience, I’m happy !!!
Date of experience: June 07, 2024
We are so happy your order turned out great and we were able to leave you with a good experience :)
Ben Fisher
1 reviews US
The order experience was simple
The order experience was simple. The product arrived earlier than expected, and it looks great!
Date of experience: June 10, 2024
Sam
1 reviews US
Outstanding costumer services
The team was very easy to work with. The results a happy customer.
Date of experience: June 11, 2024
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RushOrderTees is a leading online retailer for custom apparel including t-shirts, hats, and hoodies. RushOrderTees is your go-to source for personalized gear. Read more than 8,000+ RushOrderTees reviews.