Reviews 4.1
1,898 total
Vincent Brotz
1 reviews US
It was a good experience
It was a good experience , support took care of activation issue. All is good.
Date of experience: January 13, 2020
JASMIN SAKALIC
1 reviews US
Never received software
Never received software
Date of experience: January 23, 2020
The email containing your product key and a link to download directly from Microsoft has been resent twice. We understand your issue has been resolved and are hoping you may update your review.
Muhammad Zubair
1 reviews AE
Need to be more responsive for customer Support, Issue resolved after One and Half month of purchase
I purchased recently MS Office but the key provided was not working. Then i contacted support team they asked to give code for activation through Telephone, i provided the code, then they said now i can go for online activation option. But it also did not work. I complained on 2nd of Jan 2020 and it is finally resolved on 17th Feb 2020 after one and half month of purchase. They have to improve their level of support and responsiveness.
Date of experience: January 25, 2020
We apologise for an unacceptably long delay. Unfortunately the transition from our old ticket system to a new ticket system did not go smoothly.
Tuan Tran
1 reviews US
Stay way!! Headache, frustration...
Bought Windows Server 2016 and could not get it activated. Support was sketchy at best. Response time horrible, days/weeks for a non-helpful response. Could not get anyone on the phone. Still waiting for resolution/refund. Save yourself a ton of pain and headache and buy elsewhere.
Date of experience: January 27, 2020
Replacement key with additional activation instructions sent today.
Marilyn
1 reviews US
Quick, easy and seamless!
Quick, easy and seamless! A great buy.
Date of experience: January 27, 2020
Linden Lawrence
1 reviews US
Very pleased
Very pleased, There was a bit of a hurdle to activate just be persistent if further support is needed contact the seller and he will support. The software has performed without a glitch.
Date of experience: January 27, 2020
LSH
1 reviews US
It worked
It worked. Thank you
Date of experience: January 29, 2020
Christopher Donnelly
1 reviews US
Easy download and install
Easy download and install. Plan on using again in the future.
Date of experience: February 01, 2020
Leo Guay
1 reviews CA
Upgraded to windows 10 with no issues.
Upgraded to windows 10 with no issues.
Date of experience: February 05, 2020
Stevan In Paradise
1 reviews US
Issue resolved.
I love the software, and was having technical issues with the Product Key Code I was provided for installation and registration. I keep getting a dialogue box saying my Product Key Code is being used on another computer and to get a new one. I had emailed and called numerous times and left unanswered voicemails. I find out that their servers were down which was why I was unable to get through. They finally got through to me and we resolved the issue. Stevan Overby Order #2322 (Jan 16, 2020) +1-609-741-9862
Date of experience: February 06, 2020
Scott Cohenour
1 reviews US
The MS windows 10 pro keys did not…
The MS windows 10 pro keys did not work. Will be filing with credit card company.
Date of experience: February 07, 2020
Jack Downs
1 reviews US
I bought a key
I bought a key, didn't work. I couldn't contact their team and didn't get refunded.
Date of experience: February 07, 2020
Jack we're very sorry your issue was not addressed within a reasonable timeframe - it fell through the cracks during the transition from our old ticket system to a new ticket system. We have refunded your payment in full.
Ellen Robinson
1 reviews US
Thanks for being available to provide…
Thanks for being available to provide great software. I recommend these products to all who need software at a reasonable price.
Date of experience: February 12, 2020
Jim Roe
1 reviews US
PARDON THE SHOUTING ...
PARDON THE SHOUTING ... BUT I AM SO HAPPY ... RECYCLED SOFTWARE DOWNLOADED WINDOWS 10 FOR ME! customer service was over the moon ~ if you need software products and service and don't contact RECYCLED SOFTWARE, you'll only be hurting yourself. (too much?) Jim in San Francisco
Date of experience: February 21, 2020
TECH
1 reviews US
BE AWARE THEY WILL RIP YOU OFF
BE AWARE THEY WILL RIP YOU OFF I ACCIDENTALLY BOUGHT THE WRONG 2016 STANDARD LICENSE A BASIC MISTAKE ANYONE CAN MAKE .. I BOUGHT A 16 CORE LICENSE INSTEAD OF A 24 CORE AND WHEN I REALIZED I ASKED FOR A RE FOUND AND THERE REP JAE SAID NOPE TO BAD YOUR NOT GETTING YOUR MONEY BACK AND NOPE I CANT HELP YOU GET A 24 CORE LICENSE .. TERRIBLE CUSTOMER SERVICE
Date of experience: February 29, 2020
We're sorry you feel this way. The product supplied was the product ordered. The title of the product ordered is clearly visible on the product page: Windows Server 2016 Standard - 16 CPU - Download https://buy.recycled-software.com/windows-server-2016-standard
Gisela Hubbard
1 reviews US
It took me a while
It took me a while, but now my upgrade to windows 7 is up and working very good , thanks to the help and understanding of the recycle software team.
Date of experience: March 03, 2020
Jorge Diaz
1 reviews US
No download possible to do
I bought a windows 10 software. I receive the instruction to download only the INVOICE not the software. 2 hour ago i'm waiting for and an answer without reply from them
Date of experience: March 08, 2020
Your product key with link to download the software directly from Microsoft was emailed automatically within 5 minutes of the order being placed. Please check your spambox. In addition to email product key delivery we deliver product keys to your product key delivery history, stored in your account on our website - available here (requires login): https://buy.recycled-software.com/key-history Edit: Sunday 03/08/2020 14:05:55 Order placed Sunday 03/08/2020 14:10:09 Product key and download links automatically emailed. A copy of the email was re-sent manually about 2 hours later, following the complaint. Our support team responded to a support ticket request on the same day (Sunday March 8th) asking the customer to check his spambox. We have not received any reply and assume the matter is resolved. We respectfully ask this customer to reconsider the fairness of his review/star rating and hope he will edit his review/star rating to reflect our service.
NICOLA
1 reviews BG
No Customer Service
In the Email that you provide the software link was a customer service phone number.But i try three times and always had been send to voice mailbox.I have to call Microsoft office customer service to fixed the problem.
Date of experience: March 10, 2020
Lonni
1 reviews US
MS Office 2010 Pro 64 excellent price - excellent service!
I was skeptical of the price for Office 2010, but I was willing to take the chance. After my purchase, then download and then installation, everything was quick and easy! Then it came time to activate the program! This is where the brakes suddenly slammed on! The notice was that the key that I had been given had already used it's maximum amount of users. Well, the "Recycled Software" folks were gone home for the day so there was no help for me to be had! I left a message on their answering machine, but I was ready to make this work. So I spent all night gathering hack tools to get this activation garbage off my machine. Before I could use any of these toolz the next day, Customer Support returned my call and they helped me to activate Office 2010 via the telephone activation process. So after all the late night hours of gathering hack toolz, in the end I did not need them! I am a very satisfied customer and will indeed purchase more when I find something that I can use. I have already sent a person here to buy Windows 7-64!
Date of experience: March 11, 2020
C H
1 reviews US
Software installed without any…
Software installed without any problems. Windows activated right away.
Date of experience: March 11, 2020
Contact
About
Microsoft software at Black Friday prices every day!