Reviews 4.1
540 total
Joyce Miglioratti
1 reviews US
I always recommend Premium Mortgage to…
I always recommend Premium Mortgage to my clients. You can call or text the Loan officers anytime or day seven days a week and get an immediate response. Steve D'Amico is always there for me. Best rates and great processers. They will get the job done.
Date of experience: April 10, 2018
Patrick J. Hastings
1 reviews US
Another on time closing.
Premium Mortgage provides satisfying results to my customers every time, I enjoy the up to date email system allowing me to be aware of the transaction status at all times.
Date of experience: April 10, 2018
Anthony Butera
1 reviews US
No lender in town does mortgages as…
No lender in town does mortgages as seamless as Premium Mortgage. Its no shocker they are the #1 Lender in Rochester and Buffalo, NY !!
Date of experience: April 10, 2018
Matthew Lally
1 reviews US
Fantastic to work with
Fantasti to work with. Always responsive. Can't recommend enough.
Date of experience: April 10, 2018
Josh J. Krampen
1 reviews US
Annettte Kopp was amazing
Annettte Kopp was amazing! The other broker could not close the deal and she found a loophole and made it happen. Was very punctual and professional. 5 stars ✨
Date of experience: April 10, 2018
Anthony Scorsone Remax Plus
1 reviews US
My Go To
Snags are resolved before they become issues. Because me earning my commission after a successful closing matters, I use Premium.
Date of experience: April 10, 2018
Brittany Madej
1 reviews US
Buffalo loan officer's rock!
The lenders in the Buffalo Region are phenomenal! Always a quick response via email, text message or phone call and the follow up is comforting knowing that the loan officer's don't mind giving you an update at any time. They work as a team at premium mortgage giving you all of the best options for financing and they make the process smooth for all parties involved! I highly recommend working with them if you want your property to close in a timely manner!
Date of experience: April 10, 2018
Roy D Graham
1 reviews US
Professionalism that is above and…
Professionalism that is above and beyond. They took the time to answer questions and didn't "Talk Over" my wife and I. Tech savvy and fast.
Date of experience: April 10, 2018
Ann M. Lavrincik
1 reviews US
Excellent company with excellent…
Excellent company with excellent customer service!
Date of experience: April 10, 2018
Rhoden, Fletcher, L
1 reviews US
All people involved were very…
All people involved were very instructive in what was needed of me. It seemed like I had to do a lot more then how things are done in California, but the experience was very gratifying. Very friendly people o work with. If I ever had to buy a house again I would choose this company again.
Date of experience: April 10, 2018
Patti V. Draper
1 reviews US
I always get top notch service and…
I always get top notch service and attention, as do my buyers, from everyone at Premium Mortgage, from the Underwriter to the marketing associates, to the office staff. I recommend them to everyone and anyone looking to purchase or refinance a home.
Date of experience: April 10, 2018
Frank Cimino
1 reviews US
Nancy Frate and Premium Mortgage have…
Nancy Frate and Premium Mortgage have been nothing but professional and diligent! I highly recommend to all of my clients. Thank you and keep up the great work! Frank Cimino Licensed Real Estate Broker FDC Home Realty
Date of experience: April 10, 2018
Debra E Rice
1 reviews US
Meliha was outstanding!!
Meliha was outstanding!!
Date of experience: April 10, 2018
Linda Herne
1 reviews US
Premium is the best !
Premium is the best !
Date of experience: April 10, 2018
Patricia Manns
1 reviews US
ALWAYS QUICK TO RESPOND
ALWAYS QUICK TO RESPOND! RALPH BASILE IS EXCELLENT!
Date of experience: April 10, 2018
Hi Patricia, thank you for taking the time to review Premium and Ralph. We also think he's excellent. :) I'm confused by your star-ranking. It seems like you're very happy with Premium, but you only have us 2 stars. Was that by mistake?
Melissa Colletti
1 reviews US
Joel Mahakian is extremely helpful and…
Joel Mahakian is extremely helpful and knowledgeable. He makes the mortgage process as efficient as possible. He is a true pleasure to work with....my clients and I are so grateful to have someone like him working on our side.
Date of experience: April 10, 2018
Timothy Bottoni
1 reviews US
Karen Haberer has been a top notch…
Karen Haberer has been a top notch partner in her dealings with my clients. Her knowledge, customer focus and timliness of responce are most appreciated by both my clients and me
Date of experience: April 10, 2018
Linda Wilson
1 reviews US
Very smooth transaction
Very smooth transaction. No issues arose Closed on time.
Date of experience: April 10, 2018
Tina McAuliffe
1 reviews US
Poor customer service
I was surprised with my final mortgage numbers at closing due to the fact that I was told I did not have to roll my homeowners insurance into the mortgage cost. I was told it could be left out, but ultimately it could not. I provided information requested by Premium Mortgage as quickly as possible, but when I had questions, I was not responded to in a timely manner. I was left guessing at the answers to my questions. I don't feel Premium Mortgage was interested in exemplary customer service, only getting the necessary paperwork to push the mortgage approval through. I would have liked to discuss, in greater detail, my options for putting 20% down and what the advantages of that would have been vs. the 15% down that I decided on.
Date of experience: April 11, 2018
Emily A Hubbel
1 reviews US
Jolene made everything go so smoothly!
Jolene made everything go so smoothly!! Just all in all a great group to work with!!! Highly recommend.
Date of experience: April 11, 2018