Reviews 3.1
1,021 total
Jordan Palmer
1 reviews US
As for the Customer Service Manager
It takes forever to do your impressions and the instructions are not easy to follow, but, it can be done. You are much better off going to a local dentist and it is usually only a couple of hundred dollars more expensive. Having said that, I called poponveneers.com and asked for a manager and I was transferred to the Customer Service Manager, Manny Diaz who issued a refund to me. His attention to detail and his concern for my problem were touching, and everything a manager should be. This is actually called: Streamline Dental Lab, 237 West 37th Street 2nd Floor. New York, New York 10018.
Date of experience: September 30, 2021
Heborah Tyson
1 reviews US
Great business!After receiving an honest email from…
After receiving an honest email from this company, I realized that moving forward would not be beneficial in solving my problem. I spoke to a representative and I was refunded my money the very next day, along with an email stating that they understood. If other companies had such excellent customer service courtesy, we would be much happier consumers!!
Date of experience: May 12, 2022
Jodie Lyn
1 reviews US
They look FAKE
I ordered these veneers, thinking they would look like my natural teeth. When they arrived, they fit perfectly, but looked like costume teeth. It looks like one solid piece of plastic. You can barely tell where one tooth ends and the next tooth starts. They are horrible and over priced costume accessories.
Date of experience: August 06, 2022
Daisy Rivera
1 reviews US
Shipped an empty box never got product
Shipped an empty box. Then their customer service is responsive BUT they can’t seem to understand what an empty box is. Either this is an amazing scam website and they just ship out empty boxes claiming to have shipped out the product or their customer service are just dummy’s and need to be fired. Either way seems like it’s leaning towards a scam.
Date of experience: August 25, 2022
Mandy Roberts
1 reviews GB
They don’t fit you can still see my own teeth…
They don’t fit you can still see my own teeth when they are on, and they doesn’t fit on one side. They also have sharp edges and were dirty when they arrived. You would think that a dental lab would have extremely high hygiene standards, but that doesn’t appear to be the case. I have been offered up to 2 remakes or a partial refund. These veneers are not fit for purpose, so I expect a full refund. Their email responses seem very generic and do not directly relate to the issues I raised. I definitely feel like I’m being treated like a number and not a person. This isn’t fit for purpose so I want a full refund or I’ll be raising a chargeback. Mike
Date of experience: August 22, 2022
John Harvey
1 reviews US
Very poor customer service
Very poor customer service. I broke a tooth a day after placing the order, and had to cancel. They do not answer their phone, nor do they respond to emails.
Date of experience: September 19, 2022
Alex G.
1 reviews US
Waste of money
Waste of money. I should have listened to my dentist. This product is flimsy, the fit is poor and a waste of your hard earned money and time.
Date of experience: October 10, 2022
Jen Jeanty
1 reviews US
Not what it looks like online
I don't believe the company did anything wrong. The veneers just look really fake in person. The pictures online look amazing and I was hoping for the same results. I never wore them because when I put them on my kids could not stop laughing.
Date of experience: December 17, 2021
Lydia Tiffany
1 reviews US
Company is fraudulent and deceptive, sends JUNK
Ordered and waited forever for plastic vampire teeth. These had sharp edges all over that cut my gums and didn't fit properly. Water and saliva would fill the space in between the plastic crap teeth and my real teeth and would leak out when I talked. Contacted company who lied about giving me a refund, when agreed on refund they then turned around and told me they'd just offer me $100 off a new set of $2.00 vampire teeth. These things are absolutely GARBAGE, customer service is a joke and lies constantly. Save money and hassle and spend the $1 to get same quality product from a bubble gum machine! This company is deceptive and steals/keeps money after lieing and defrauding customers. I am in the process of gathering/ documenting info to start a class action lawsuit against them through lawyers in Philadelphia so stay tuned!!
Date of experience: October 14, 2022
Ki
1 reviews US
So I waited 3 weeks to write this I…
So I waited 3 weeks to write this I have had a flipper temp teeth and I have an implant that now . I’m not able to get the tooth on because of bone problems I got my pop on veneers 3 weeks ago I went to ny to get the scan in person the girls at that location were great ! My veneers came a week later and I love them , you will take a few weeks to talk without a lisp … and a few rubs till your mouth gets used to them they fit well . Now eating with them you can but I make sure to take them out right away , either clean them and brush my teeth or rinse them off if you’re out . The best cleaner I found is for them is crest teeth alinger care . I’m 60 a woman and professional equestrian ,motorcyclist, climber and outdoors person they stay on look great !
Date of experience: March 04, 2023
Lenny
1 reviews US
HORRIBLE HORRIBLE EXPERIENCE
HORRIBLE HORRIBLE EXPERIENCE. I ordered veneers last year on the black Friday sale for $374. 3 weeks after not receiving a tracking number, I emailed them. They told me to wait since they have back orders. I said no problem. I had forgot after not hearing anything for or receiving any product or tracking or shipping for a while, until February when I received another one of their promo emails and I was about to order until I remember I had already ordered months ago. Upset that is has been now 3 months, I emailed them. After exchanging several emails, they said I should go pick it up at the ups Store, I went to the ups store and they said they only keep product for 1week before sending back or discarding. I told pop on veneers but no resolution. I didn't even neat their stuff after all this hassle. I failed a claim with my bank to get my money. But pop on veneers LIED and I was faulted and the bank gave them my money even though I have no product. SAVE YOURSELF THE HEADACHE AND TAKE YOUR MONEY TO ANOTHER COMPANY PLEASE. I HAVE LOST $375 OF MY HARD EARNED MONEY JUST LIKE THAT. FRAUDULENT COMPANY! HORRIBLE SERVICES! LIARS! FRAUDSTERS! THIEVES! IF THEY CANNOT MEET DEMAND, THEN THEY SHOULD NOT MARKET THEIR PRODUCTS LIKE THEY CAN.
Date of experience: April 01, 2023
Em from Florida
1 reviews US
I’ve had my pop on veneers for about 2…
I’ve had my pop on veneers for about 2 months. They’ve already split in the middle. So you decide whether $700 is worth something that isn’t even going to last 6 months. I was really happy to get them and I do not wear them at night. They’re a little hard to eat with and will make you drool a little while speaking. I stopped eating with them immediately. But they do make your smile look great! But probably not for long. They offer you a 2nd set for $99 as long as you buy it immediately after you get your first set. They are definitely not long term but they fit well. They are a little too thick in the tooth and it’s a little hard to adjust to thick front teeth when most people don’t have thick front teeth.
Date of experience: April 11, 2023
Isa Spaine
1 reviews US
I recieved the plastic teeth not…
I recieved the plastic teeth not veneers , it is my right to reject them and I did, they were flawed and no good , I immediately ask for a refund and requested cancellation , I send the product back and it took days and lots of emails to get an accurate answer from them. When the refund was finally granted out of 475.00 in payments,I only recieved 73.00. they added on a ton of fees to what I had paid and said that was my refund. the company is useless and will and have been reported to the BBB for false advertising and introduciing a useless product to the publix DO NOT BUY OR ORDER FROM THEM THAT PRODUCT IS NO GOOD, THEY ARE GRILLS NOT VENEERS, VENEERS CAN ACTUALLY STAY IN YOUR MOUTH AND YOU CAN EAT WITH THEM , BUT THESE THINGS ARE PLASTIC , YOU HAVE TO REMOVE THEM TO EAT. VERY USELESS. THEY SHOULD NOT BE ON THE MARKET. IT IS A WASTE OF TIME AND HARD EARN MONEY, THE COMPANY DO NOT DESERVE ONE STAR , IT DESERVES ZERO STARS FOR GIVING THE PUBLIC A FLAWED PRODUCT DO NOT BUY PLEASE.
Date of experience: April 13, 2023
Anthony O'neill
1 reviews US
Don’t do it
Don’t do it, it’s low quality. Like the vampire teeth we had at Halloween as kids. I requested a refund of the $347 I paid them. They refunded $143. They stole $204 of my money for processing. I’m contacting district attorney in their home area as well as other review sites and YouTube. Do not buy this product. Scam.
Date of experience: April 23, 2023
B Henry
1 reviews US
Expensive / poor quality
Very expensive. I had ordered 3 sets. The 1st was great but they started cracking and breaking after 2+ months. I only wore them 8 hrs a day at work for speaking and always took them off to eat. 2nd pair cut my gums so bad I couldn't wear them, they did replace my 2nd pair with 3rd pair ( they offer 1 redo ) was great for a week, but what-ever they used as a filler to form to my teeth fell out rendering them useless. I was SOL and out almost $800 for about 3 months worth of smile.
Date of experience: May 01, 2023
Natasha Lopez
1 reviews US
Try Elsewhere
Because of a medical condition I am starting to lose my teeth. I am very embarrassed by this and thought that Pop On would be a good, temporary solution until my dental insurance kicked in. The first problem is that I have a small mouth and a strong gag reflex, so trying to get the impressions was difficult. It took several tries, at $49 a try. When we finally were able to get a decent impression and the veneers came in they did not fit well at all and hurt. I could wear them but not eat with them in. And once I ate, I couldn't put them back on without flossing and brushing. They sent me out several more tries until I realized this wasn't going to work for me. I contacted Pop On for a refund (not a complete, just a partial. After all I did get several impression kits). I was told no problem just send back everything I had, including the veneers, and they would refund me. I did and waited. I financed through Affirm, and Pop told me to contact Affirm if I didn't see my refund in so many days. When I did, Affirm told me that Pop never refunded the money. I contacted Pop and was told I didn't qualify for a return unless I did this, that, and the other, and then maybe they'd think about it. I went to their promise page and even that was confusing. I couldn't figure out if I had to make another set, get another veneer, or just return everything and ask again. Out of sheer frustration I have now contacted the BBB and asked them to mediate for me. TLDR: They never fit well, nearly impossible to get a refund, have contacted BBB.
Date of experience: June 11, 2023
Laniece Girma
1 reviews US
NEVER AGAIN
NEVER AGAIN. This company sent me 2 emails "trying" to convince me that my address has not been updated in their system. THEY SENT MY SECOND IMPRESSION KIT TO MY UPDATED ADDRESS! Instead, of admitting that they dropped the ball on their end, they're telling me go out of my way to fix something that their "team" screwed up. A supervisor reached out to me and apologized for the inconvenience and stated they do indeed have my updated address on file, and was about to send out my veneers. I DON'T WANT THEM, AND I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN! Since this happened I've sent 11 emails to different pop on team associates explaining myself over and over. I will not go back and forth with the popon team. Liars and manipulators I can't deal with. SCAMMERS! And still trying to get me to reach out to ups to recover my veneers that they sent out to the wrong address. They will not refund me my money for something I was paying for and never received because they dropped the ball.
Date of experience: June 08, 2023
Shell
1 reviews US
DO NOT do business with this company!!
DO NOT do business with this company!!! They will take your money ($300 from me in payments) and fraudulently reject each impression kit you send in so they can continue to collect the full amount for the veneers and you end up with no product. They claim they stand by their no refund policy and that you have ONLY 24 HRS TO CANCEL if you want a refund. TRUST ME they are scammers and cons. You will always get a blanket statement when filing a dispute and you’ve basically lost your hard earned money to THIEVES. Go elsewhere to get veneers. This is NOT WORTH THE HEADACHE you will get. They don’t even tell you WHY your veneers are rejected. They even sent me an email stating I would be charged for each impression kit sent to me for a redo.
Date of experience: February 20, 2023
Oludara Oni
1 reviews US
Easy & Great Customer Service
I had an excellent experience with this company. I like how you can create a payment plan to make it more affordable. It costs much less than genuine veneers or partial dentures, but this also does the trick. When I made my impressions and sent them in, I messed up on only one impression out of the three attempts they gave you and mailed it back to them. Since the company has coaches, I signed myself up with a coach to coach me through the impression process, which is way better than doing it yourself. They have your back! My other impressions were tremendous, and they accepted whichever one they chose. I’m happily pleased with their customer service. I had issues with my billing and shipping address, and we were able to fix everything. I honestly have no problems with this company, and I recommend them 100%.
Date of experience: August 10, 2023
Aurora
1 reviews BM
Well, can't say I wasn't warned
Well, I can't say that I wasn't warned. I read the negative reviews but decided the veneers can't be that bad. I was wrong-they were worse. I can't begin to describe how bad these things look and how I'll-fitting and uncomfortable they are. They look and feel AWFUL! The customer service is the pits and it's clear that once they have your money, they just don't care. If the look you're going for is huge horse teeth that you can't eat in (despite them saying that you can) then this is the product for you. I encourage everyone to report these people for false advertising!
Date of experience: August 14, 2023
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About
Pop On Veneers transforms smiles with removable veneers that pop on existing teeth to cover missing teeth, gaps, chips, staining or other dental concerns. Pop On Veneers are a painless & affordable cosmetic solution that are 100% custom made. Each customer’s smile is designed to fit precisely to their teeth. With just three easy steps: Step #1: Receive the at home impression kit to create teeth molds at home with easy instructions, video guidance, and award winning customer support. Step #2: Shipping included to send molds back to POP ON NYC with the prepaid label, hassle-free. Step #3: In just 2 weeks, our team of experts design your 100% custom made smile that fits precisely over your teeth. Then, your smile is delivered to your door! They are comfortable to wear all day and to Smile with Confidence! Pop On Veneers are made from high end biocompatible non-toxic, stain resistant, BPA free material. Your veneers are designed by a team of experts using an exclusive process that blends cutting edge digital design technology with master technicians hand craftsmanship. Backed by the Pop On Promise to support you every step of the way. If you don’t love your veneers, hassle-free remake or return within 30 days of receiving your veneers. Pop On Veneers is honored to have delivered 200,000+ smiles that have inspired customers to smile with confidence!