Reviews 3.1
6 total
Barry Horowitz
1 reviews US
I’m an older man with balance problems
I’m an older man with balance problems. The Panda trike has been incredibly helpful and allows me the benefit of getting some exercise. The trike is very well-made and I would recommend it to anyone.
Date of experience: March 25, 2024
Thank you, Barry, for sharing your positive experience with the Panda electric tricycle! We are thrilled to hear that it has significantly improved your mobility and exercise routine. Our team is committed to providing high-quality, reliable 3-wheel bikes that cater to the needs of our diverse clientele, and your recommendation means a lot to us. Should you have any more insights or require assistance in the future, please feel free to reach out. Enjoy your rides and the newfound freedom that comes with your Panda Trike!
Chan
1 reviews US
Support team was responsive, knowledgeable and courteous.
Support team was responsive, knowledgeable and courteous.
Date of experience: April 05, 2024
Thank you, Chan, for your kind words about our support team! We strive to provide the best service to ensure all your needs, and questions are met efficiently. Your feedback is invaluable to us as we continue to improve our customer service standards for all electric trike enthusiasts. Please don’t hesitate to reach out again if you need any more assistance or have further feedback. We’re here to help and ensure your experience is nothing short of excellent!
Matthew Gilbride
1 reviews US
The break wire brook in two days
The break wire brook in two days. Left a voicemail message
Date of experience: May 08, 2024
TNap
1 reviews US
Steering Problem
I'm unhappy to say I have a big problem trying to ride this trike. It keeps veering off to the side of the road when I try to pedal it. It feels like it wants to tip over. I lean my body way over the opposite way to try to keep balanced. It is very hard to pedal unless you are using pedal assist due to the weight of the trike especially the heavy battery. My neighbor says when I was riding it, she saw the back rear tire on the right was wobbling. This tire came pre-assembled. I don't know what to do about it. I sent a message to the company but have not heard back as yet. I am thinking about taking it to a bike shop. The problem is finding one who will work on it and how to get it there. I was so looking forward to riding it. What I thought was going to be so much fun has turned into a headache and probably more money to be spent.
Date of experience: May 15, 2024
We’re sorry to hear about the issues with your trike. Please call us at 949-414-8003 so we can help you resolve this quickly. We are here to help until you are 100% satisfied and ensure you can enjoy your trike as soon as possible. Thank you for your patience.
Margaret Greenhaw
1 reviews US
Fast shipping
Fast shipping
Date of experience: May 15, 2024
Alan Hellenthal
1 reviews US
Computer Display Problems
I was having problems with the computer display on my new Panda trike. MPH and the odometer were inaccurate and Pedal Assist 2 and 3 were not working. After explaining my problem to Perarro, I received a new display in the mail. All problems are fixed, and I very pleased with my new trike and Pararro as a company that stands behind it's product. Thank you Pararro!! Al Hellenthal- Iowa
Date of experience: May 17, 2024
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Redefine Your Ride with Perraro Electric Bike Welcome to Perraro Electric Bike, where innovation, sustainability, and thrilling experiences converge to offer you the ultimate in electric mobility. Our meticulously crafted Electric Trikes, robust Electric Tricycles, and dynamic Dual Motor E-Bikes are designed with your lifestyle, comfort, and the environment in mind. Experience Unmatched Stability with Our Electric Trike Embrace a new level of stability and comfort with our Electric Trike. Perfect for leisurely rides, daily commutes, or errand runs, it combines the latest electric technology with a design that ensures a smooth and enjoyable journey every time. Discover the Versatility of Our Electric Tricycle Our Electric Tricycle is built for the adventurer in you. With its powerful electric motor and sturdy design, it's ready to take you wherever you need to go, offering a perfect blend of performance and eco-friendliness. Feel the Power of the Dual Motor E-Bike Double the motors, double the excitement. Our Dual Motor E-Bike is a testament to what electric bikes can achieve, offering unrivaled power, speed, and control for an exhilarating riding experience. Join Our Green Revolution By choosing Perraro Electric Bike, you're not just getting an exceptional ride; you're also contributing to a more sustainable future. Our commitment to eco-friendly transportation solutions means that every ride with Perraro is a step towards a cleaner planet. Your Satisfaction, Our Promise At Perraro, we're passionate about providing not just high-quality electric bikes, but also exceptional customer service. We're here to ensure your journey with Perraro is smooth, enjoyable, and above all, memorable. Share Your Perraro Story We love hearing from our riders! Share your experiences, adventures, and how Perraro has transformed your daily travel on Trustpilot. Your feedback helps us grow and continue to serve you better. Ride into the future with Perraro Electric Bike. Experience the joy, freedom, and sustainability of our electric trikes, tricycles, and dual motor e-bikes. Join the Perraro family today and turn every journey into an adventure.