Reviews 4.4
91 total
Danny White
1 reviews US
Great
Great!!!! I have been with them for a number of years. MediaServe has provided Awesome and reliable support and service.
Date of experience: December 04, 2021
J Crosby
1 reviews US
Quick Response as Always
As always, Troy was johnny-on-the-spot and quickly addressed my question.
Date of experience: December 16, 2021
KV
1 reviews US
Excellent platform for hosting
Excellent platform for hosting, email and streaming. 5 star customer service!!!
Date of experience: January 09, 2022
Adam Melcher
1 reviews US
Amazing service and products!
Amazing service and products!
Date of experience: January 11, 2022
Paul Roberts
1 reviews JP
Great services
Great services, excellent support Highly recommended.
Date of experience: January 19, 2022
Acrewood Art
1 reviews US
We have used Media Serve for years and…
We have used Media Serve for years and have been completely satisfied in the service.
Date of experience: January 19, 2022
Rommel Andaluz
1 reviews PE
Excellent support + clear and fair prices!
MediaServe = excellent support + clear and fair prices. It is a huge advantage to host your website on this excellent and small hosting. On MediaServe you are not "a number" when you ask for support, but a person. I became a MediaServe´s customer on 2012. Along these 10 years, monthly fee has remained the same. No price changes for a decade!
Date of experience: January 25, 2022
Hugh Duguid
1 reviews US
Customer service is outstanding
Customer service is outstanding; even the most minor question/concern is quickly responded to.
Date of experience: February 06, 2022
Bob Aiello
1 reviews US
MediaServe is a really robust service…
MediaServe is a really robust service provider with great support. Highly recommended
Date of experience: February 21, 2022
Scott W
1 reviews US
Very simple and quick domain purchase
Very simple and quick domain purchase, registration, and hosting setup! I was pleasantly surprised!
Date of experience: March 04, 2022
Thanks so much for this feedback!
Pamela Shattuck - IHGM
1 reviews US
There are not nearly enough 'Stars' to…
There are not nearly enough 'Stars' to rate MidiaServe LLC! Only five will not do! The service, patience, care, follow-up, information, instruction has been phenomenal. A brief overview: I was in a situation where the host I was using was planned to shut down low end PHP sites in early 2022. Mine was one of these. My template was outdated and with my limited knowledge in this field I was forced to find another host. A different host was recommended by a friend and I initiated an account. They had a migration team which felt positive that they could do the transfer. Some of the service I received was indeed good, however some had issues. I was chided more than once that I would need to get a developer involved which I knew I could not afford. I received a different person with nearly every correspondence so there was no consistency. At the end of nearly a 3+ week effort they were not able to complete the process. Ok, so now what? I went back to my friend who then suggested MediaServe LLC. While initiating an inquiry relaying my tale of woe to Troy Leaver in MediaServe Technical Support I was quite surprised when he offered to first show me that they could get it transferred and running smoothly. I said 'Yes!' The same issue encountered with the previous host which they could not resolve was quickly remedied and now my site is up and safe. What can I can I say? The pressure is off. I thank the LORD Jesus Christ for answering many prayers and leading me here. I am very satisfied with the care and concern Troy had for the work I wanted to preserve on site to help others. He has also initiated a consult with John in Tech Support who is more familiar with my template for options on upgrading. This is in the offing. Thank you!
Date of experience: March 11, 2022
I appreciate that you took the time to write this nice review! I'm glad we could solve this problem for you.
Businge Businge
1 reviews UG
I have had problems many times when I…
I have had problems many times when I try to purchase a domain and hosting even in an existing account. I many times get the fraud notice and it wastes alot of my time also the response time to tickets is a pain.. please I've been forced many time to seek for domain names and the like in other places..
Date of experience: March 23, 2022
I certainly understand your frustration. However, we do not fulfill orders unless they pass our automated fraud screening. As I've explained, if your order does not pass fraud screening, you are presented with a link to verify your identity so the order can be processed, but you neglected to follow that step. The ticket you submitted about this order was responded to in 37 minutes. You entered "Businge Businge" as the first and last name on your new account, which is unlikely to be the proper first and last name on the card you presented for payment, and your Ugandan address is incomplete/inaccurate. These as well as other factors caused our automated fraud screening to decline your order, and rather than verify your identity when presented with that option, you declined. I hardly think any of this is worthy of a one star review. Finally, you indicated you've experienced this problem with an existing account, but your order is the only one that has been marked fraudulent in the past nearly 5 months!
Wisemen Trading and Supply
1 reviews US
A true pleasure to work with
I have been working with Media Serve for years, and it has been one of the best experiences of any business relationship I have had. They are responsive to my needs and helpful with solving any issues, which are rare in the first place. They are a true pleasure to work with. I also like supporting and working with fellow Christians.
Date of experience: March 31, 2022
Dennis Cooke
1 reviews US
I have been using media server years…
I have been using media server years they’ve always been reliable have a great customer support.
Date of experience: April 03, 2022
Gary and Rhonda Petzoldt
1 reviews US
10+ Years With Mediaserve - Wonderful Service!!!
Troy with Mediaserve goes above and beyond in his efforts to ensure the servers are top notch and running great. We have used Mediaserve for over 10 years and the customer service provided for our Church and ministry websites that Mediaserve hosts are absolutely wonderful. Several times Troy has assisted in fixing issues that wasn't even the web servers fault but was discovered to be something we overlooked in our coding. It's very hard to find customer service like this and we've been having it for over 10 years with Mediaserve. Very happy and would highly recommend!
Date of experience: April 12, 2022
Carl
1 reviews US
Real people, real help
After purchasing my service, the next day I was contacted by a real live person. They offered to move all of my content from my other server for me. They took care of all the bumps in the road that they ran into and answered all my questions without saying “we can’t do that“. Everything‘s working great on the new platform! What a breath of fresh air.
Date of experience: May 25, 2022
Thanks for the kind words Carl!
Scott Andrews
1 reviews US
I have been working with Media Serve…
I have been working with Media Serve for quite a few years. They are prompt, polite, and provide reliable services.
Date of experience: June 13, 2022
Morehouse Technical
1 reviews MX
Have been using media serve re-seller…
Have been using media serve re-seller service for years. Enjoy the price, support and dependable service.
Date of experience: June 15, 2022
The Voice of Healing Church
1 reviews US
Best service - Great company
I been in charge of webhosting for our company for almost 20 years. We have now been using MediaServe for close to 15 years, and their service is fantastic. Quick response to all requests would get 10 stars if that was an option! I highly recommend them.
Date of experience: June 21, 2022
Nathan DiGesare
1 reviews US
Mediaserve ROCKS!
MediaServe has the best customer service and support team…always there to help! Nathan
Date of experience: July 26, 2022
Thank you very much Nathan!
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Since 1999 MediaServe LLC has provided Free Speech Web Hosting, a Video Streaming CDN, Managed VPS service & Business Email from Gallatin, Tennessee and Dallas, Texas. We are a libertarian-conservative freedom loving family company supporting the (original) United States Constitution.