Reviews 3.3
328 total
Melanie
1 reviews US
Travis was very knowledgeable and made…
Travis was very knowledgeable and made this big decision easier. Got a great deal, quick delivery and we’re loving our new mattress purchases!
Date of experience: August 31, 2018
Robert Fuller
1 reviews US
Very satisfied
Very satisfied
Date of experience: September 01, 2018
Christy Statler
1 reviews US
Amazing Place!
We visited Mark's Mattress Outlet with the intent to "just look" like we have other places. We definitely needed a new mattress, but we honestly didn't know what we really wanted. Mark's is very close to us, so we had been meaning to stop in for a bit. So glad we finally did! Matthew was wonderful! He was so helpful! The entire experience was like working with a friend we'd known forever! I jokingly laid on a Kluft mattress that usually sales for an insane price that I would never ever in my dreams be able to afford. Well, that little "joke" turned pretty serious because I took that thing home with me! I tell my husband that I feel like a princess in my new bed! It is seriously amazing, and without Mark's I wouldn't be able to call this amazing mattress mine!! I will definitely be recommending Mark's (and Matthew!) to everyone.
Date of experience: September 01, 2018
Sherrance Huntsman
1 reviews US
Arthur was my sales representative and…
Arthur was my sales representative and he did an amazing job with helping us
Date of experience: September 05, 2018
Averi
1 reviews US
Great mattress
Great mattress! Great customer service. On time delivery. Even on Labor Day! My next mattress will be a Mark’s Mattress!
Date of experience: September 05, 2018
Disgruntled parent
1 reviews US
bought twin bed and box spring...took…
bought twin bed and box spring...took it home and found the box spring was too tall for my son's bed. couldn't return it. literally 15 minutes from purchase. need to have flexible policy.
Date of experience: September 06, 2018
Robert, Thanks for calling this to our attention. While we cannot take returns for our mattresses, of course, you can return the foundation! We have a low profile foundation that could work for you. Please contact your local store to arrange a swap for the correct foundation. I will notify our Nashville Regional Manager that you will be contacting the Charlotte store on this.
Susan Hagan
1 reviews US
So far the sleep natural mattress was…
So far the sleep natural mattress was the best buy we found and the mattress was the most to our liking over others.
Date of experience: September 06, 2018
Lorraine Simpson
1 reviews US
Shawn
Shawn, the associate, was very helpful and knowledgable. I felt confident buying a mattress for my son, Thank you, Shawn, for your help.
Date of experience: September 09, 2018
Amber Garrison
1 reviews US
Had a great experience buying a…
Had a great experience buying a mattress. I never once felt pressured to buy something that was out of my price range. Will definitely be back in the future.
Date of experience: September 09, 2018
Jackson Fonsworth
1 reviews US
The salesman was very knowledgeable and…
The salesman was very knowledgeable and friendly
Date of experience: September 09, 2018
Jim
1 reviews US
Easy day
The lady was very informative and down to earth not pushy or trying to put some gimmick on us. She even encouraged us to look at other stores before making a final decision on our next bed. We got a great deal, less back pain , heavy sleep and bed is easier to clean
Date of experience: September 10, 2018
Rod H,
1 reviews US
No place better !
I have bought from Marks Mattress for many years. I always feel like their staff is knowledgeable and takes the time to let me sample each one in the showroom and answer all my questions. I read some reviews that were not that great but I have no idea how anyone could not appreciate the great employees, friendly welcoming service and fabulous prices. I personally felt like I got a great deal every time I have purchased there.
Date of experience: September 11, 2018
Lora Stevenson
1 reviews US
Great Service. A Dave Ramsey advertiser.
Great service, and great local and quick delivery option. I didn't love paying $25 to have our old box spring taken away...between the box spring price, delivery fee, and take away fee, our savings didn't end up being as incredible as I first believed. Still, happy to pay because 1) local and 2) great service. I would have given this vendor a 5* rating, however, I was not happy to see Dave Ramsey's adverts posted on the front and interior of the store.
Date of experience: September 12, 2018
Carol Whitcore
1 reviews US
Great service from the show room to the…
Great service from the show room to the young men who delivered my mattress. They came when they said. I am very pleased. The mattress is great. Getting a terrific restful night sleep.
Date of experience: September 13, 2018
Catherine S
1 reviews US
Wonderful customer service
Wonderful customer service, got a great deal on a mattress, and it was delivered right away!
Date of experience: September 16, 2018
Thomas Holland
1 reviews US
We had a fantastic sales experience…with Matthew at Nolensville Rd
We had a fantastic sales experience with Matthew at the Nolensville Rd (Nashville) location!!
Date of experience: September 17, 2018
John Drnek
1 reviews US
Great place
Great place. Prices good and just plain nice people.
Date of experience: September 20, 2018
Sherri Fuller
1 reviews US
I would recommend Marks Mattress Outlet…
I would recommend Marks Mattress Outlet to anyone who is interested in having both comfort and affordability! My new mattress was delivered today, and I look forward to many nights of restful sleep, beginning tonight!!
Date of experience: September 21, 2018
Jonathan Lampley
1 reviews US
Great Experience
Matthew was very helpful in finding the best Mattress for me thank you great customer service would recommend if you looking for a mattress.
Date of experience: September 22, 2018
Cindy Dickson
1 reviews US
great mattress for the price and…
great mattress for the price and excellent customer service
Date of experience: September 24, 2018
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