Reviews 2.8
140 total
Joelle Anderson
1 reviews US
Sizing is wrong on the website
Sizing is wrong on the website, customer service sucks, no opportunity for refunds at all just because a garment doesn't fit even though IT DOES NOT SAY THAT ON THE RETURNS PAGE. Awful. Don't waste your time and money. I've reported to the BBB.
Date of experience: June 07, 2024
Dear Joelle， Thank you for contacting us and sharing your concerns about your recent purchase. We apologize for any inconvenience you may experience. We do have certain guidelines in place regarding our return policy, but we are constantly working to improve our policy to better serve our customers. We know the size difference can be frustrating and we'll look at your feedback to see how we can improve in this area. Our goal is to ensure our customers are satisfied with their purchases and your feedback helps us strive for excellence. We apologize for any disappointment you may experience and we hope to work towards a resolution. To resolve your concerns, we would like to offer you two options: Exchanges: We can assist you in exchanging your item for a different size or product of your choice (assuming it is in stock). Partial Refund: If an exchange doesn't work for you, we can offer a partial refund as a goodwill gesture. This refund will be processed as a portion of the purchase price. Please tell us your preference and we will try to accommodate your request promptly. Your satisfaction is important to us and we will assist you in resolving this issue. We appreciate your understanding and the opportunity to correct errors. Please contact [email protected] with your choices and we will handle them accordingly. Thank you for choosing LikeMyChoice. We look forward to assisting you further.
OE
1 reviews US
Please do not let the nice pictures on their ADs Fool you. RUN. Its a SCAM
Please do not let the nice pictures on the ADs fool you. DO NOT SHOP WITH THEM. ALL THE NEGATIVE REVIEWS ARE TRUE. This company replies with the same generic email. they apologize yet have not shipped my order since the 18th of MAY, today is JUNE 7th. they will not refund, will not cancel order that has not shipped, will not refund me, will not pick up phone (fake 800 number), sends the same email they post here. plus the positive reviews are done by them. this company is located in china not San Diego like their website says. I posted my experience on Instagram and they removed all comments on Instagram. order was for 3-5 days shipping. I paid extra for the freight. STILL NO order ALMOST 3 weeks no goods I will continue to post the truth about you till you refund me for the order you HAVE NOT SHIPPED MY ORDER Almost 3 weeks since the MAY 18th. you do not have the goods. SCAM!!! I was happy to support your company. BIG Mistake. Take the time to sell items you have not take peoples money and not ship. and if you can not ship, have the decency to refund their money when they ask for it. dont steal my money. $256
Date of experience: June 05, 2024
Dear customer, We sincerely apologize for the negative experience you've had with our company. Your feedback is essential to us, and we want to address your concerns as swiftly as possible. Firstly, we apologize for the extended delivery time you experienced. We understand that timely delivery is crucial, We are actively working on improving our shipping and fulfillment processes to avoid such delays in the future. We value your business and want to ensure that you are satisfied with your experience. Your feedback helps us identify areas for improvement, and we are taking steps to enhance our services. Once again, we apologize for any inconvenience you've encountered, and we appreciate your patience and understanding as we work to resolve this matter for you. Please feel free to reach out to our customer service team at [email protected]. We are here to assist you every step of the way. Thank you for bringing this to our attention.
Tara
1 reviews GB
DO NOT BE TEMPTED TO BUY FROM THESE…
DO NOT BE TEMPTED TO BUY FROM THESE SCAMMERS. The item I bought took 6 weeks to arrive and is made of the most horrendous fabric. The item is so badly made it does not fit me so I instigated a return only to be told they don’t return or refund anything! This is NOT stated on the website. “Elena” customer service bot baffles with such bad English that it’s not clear what she’s saying! Then adds a returns policy link which does not work. The fake 5 star reviews on this site are a joke. Will take up with my credit card company and Trading Standards. NO NOT BUY FROM THIS COMPANY
Date of experience: June 08, 2024
Hi Tara， I am sorry to hear that you were disappointed with the quality of the order you received. Your feedback is important to us and we take your concerns seriously. I understand how frustrating it can be when an order does not meet your expectations and I want to resolve this issue for you. Our goal is to provide our customers with high-quality products and it is frustrating to learn that the order you received did not meet those standards. We appreciate your feedback as it helps us identify areas where we can improve our products and services. Once again, I apologize for the inconvenience you experienced and thank you for your patience. We value your business and look forward to the opportunity to serve you better in the future.
Annia Saroyan
1 reviews AU
Impressed with my online wedding dress purchase
I was initially hesitant about ordering a wedding dress online and concerned about its quality. However, I was pleasantly surprised. The dress was well-packaged, arrived on time, and the quality exceeded my expectations. This was my first order, so I haven't experienced their return policy yet, but overall, I'm very satisfied with my purchase and would buy from them again. The shipping took a bit longer than expected, but they kept me updated on its progress.
Date of experience: February 04, 2024
Thank you so much for taking the time to share your positive experience with LikeMyChoice! We truly appreciate your kind words and are delighted to hear that you're a fan of our beautiful clothes and customer service. It's our pleasure to provide you with quick and friendly service, and we are thrilled that we could meet your expectations. Your satisfaction is our priority, and we're grateful for your support. If you ever have any questions, need assistance, or want to explore more fabulous fashion choices, please don't hesitate to reach out. We're here for you! Thanks again for being a valued part of the LikeMyChoice community. We look forward to serving you with more fantastic fashion and excellent service in the future.
Afra Dieldtv
1 reviews US
So pleased with my first order!
I ordered two dresses for my daughter's wedding from Likemychoice, and I was pleasantly surprised. It was my first time ordering from them, and I was initially skeptical, but the dresses exceeded my expectations. I couldn't be happier with my purchase. Thank you so much, Likemychoice!
Date of experience: January 22, 2024
We wanted to take a moment to express our sincere gratitude for the positive review you shared about your recent experience with our customer service team. Your kind words are a testament to the dedication and hard work of our team. Customer satisfaction is our top priority, and it's always rewarding to hear when we've made a positive impact on our customers' experiences. We are thrilled that you and your daughter are pleased with the clothes, and we look forward to serving you again in the future. If there's anything else you need or if you have any further feedback, please don't hesitate to reach out. Thank you once again for choosing us. We truly appreciate your support and the opportunity to make your shopping experience a delightful one. Wishing you and your family a wonderful day!
Hannah Vereshaka
1 reviews GR
Item never received. Purchased an item based upon 6-8…
DO NOT BUY FROM THIS COMPANY. Purchased an item based upon 6-8 working days delivery. I still have not received my short/shirt set after 1 month. I have emailed Likemchoice seeking a refund. Their initial response was to be patient, despite my paying the additional fast post fee. I recently emailed again seeking a refund and I’ve heard nothing from them. DO NOT BUY FROM THIS COMPANY
Date of experience: May 15, 2024
Dear Hannah, We sincerely apologize for the negative experience you've had with our company. Your feedback is essential to us, and we want to address your concerns as swiftly as possible. Firstly, we apologize for the extended delivery time you experienced. We understand that timely delivery is crucial, We are actively working on improving our shipping and fulfillment processes to avoid such delays in the future. We value your business and want to ensure that you are satisfied with your experience. Your feedback helps us identify areas for improvement, and we are taking steps to enhance our services. Once again, we apologize for any inconvenience you've encountered, and we appreciate your patience and understanding as we work to resolve this matter for you. Please feel free to reach out to our customer service team at [email protected]. We are here to assist you every step of the way. Thank you for bringing this to our attention.
Barbara
1 reviews US
I called customer service for help with tracking
I called customer service for help tracking my order. The representative was very helpful and was able to track my order and provide details in an email. My order arrived the next day in the timeframe that was provided with my order confirmation. I absolutely love the shirt/blouse I ordered. The material is amazing, soft, wrinkle free and the fit is true to size. The item is fashion forward and the cost is very low and affordable.
Date of experience: June 05, 2024
Sabina Hansoms
1 reviews NZ
Shrug in satin
It would be helpful to receive care instructions with the clothes upon delivery. Otherwise, everything was fine.
Date of experience: February 25, 2024
mary Browneni
1 reviews AU
Impressed with the Try-On Experience
I ordered 2 Try On dresses and was pleasantly surprised by the quick shipping. The dresses are made from great material, beautifully crafted, and fit well. I appreciated the 20% discount offer if you decide to keep your try-on dress. Unfortunately, I needed different sizes (my mistake), but the return process was straightforward and hassle-free.
Date of experience: February 27, 2024
Sam
1 reviews GB
Still waiting 2 months later
Placed an order in April for four dresses for a wedding I have in June. Two months later dresses still not arrived and I go to the wedding abroad in 2 days. I used klarna to pay for these as I couldn’t afford to lay out the money for all four dresses and the payment was due before the goods had even arrived. Emails back and forth and delivery and me wanting to cancel the order. Awful customer service don’t know how to move forward with my order and the fact I owe klarna money. Would never order from them ever!!!!!! So disappointed in this company
Date of experience: June 09, 2024
Susan Wesleyde
1 reviews US
Shopping for Dresses Has Never Been Easier!
What a fantastic experience! Getting to try on 3 dresses at a time with free shipping both ways made the whole process super affordable and stress-free. The quality of the dresses is outstanding, with a great feel to them. They are well-made with no loose threads. Highly recommend!
Date of experience: November 28, 2023
Jessica Thomas
1 reviews GB
If I could give no Stars I would.
If I could give no Stars I would. Do not buy from this company!!! I ordered a dress for an event and it took over 1 month to arrive. When I did chase up after 3 weeks the order had not even been processed. Then when eventually the item had arrived the event was over. However i would have gladly kept the dress but when I opened the package the dress was an appalling cheap fabric. Considering I paid an extortionate price I was more than disappointed. I requested a refund and a paid label to return as I do not want to keep this awful product, and they have refused a refund! Even though by consumer rights and purchases online I should be entitled to a full refund! Be warned, DO NOT BUY!!! Big scam and absolutely horrendous customer service!!
Date of experience: June 08, 2024
Sally Galbraith
1 reviews AU
Excellent, Stunning, and Great Quality
Excellent. The dress arrived earlier than expected. The quality is fantastic, with a lining underneath. The color is accurate. I ordered a made-to-measure dress, and it fits my daughter perfectly for her prom. I'm glad I didn't spend $295-695 at a prom store because now we have extra money for makeup and hair, which is wonderful. The only slight comment is that the ends of the straps could use tabs or stitching as they were a bit difficult to feed through and were open at the ends, but this is a minor issue and not really a problem. The dress came in a protective bag and a box and will need steaming, but again, this is not an issue at all. I would highly recommend it.
Date of experience: February 27, 2024
J K
1 reviews US
Exchanges and returns are fraud in their comments
While waiting a longer than stated delivery time, the shirt I ordered was too small. I normally wear a medium and thought to order a large “just in case”. The large arrived and it was way too small. I believe their U.S. sizes are incorrect and this was a large for another country. I asked for a replacement and would send it back. They said sure for $20.00 shipping fee. The real shipping was $5.88. I will add that I liked the material and felt it represented what I saw online but customer service is horrible. If a company deals with internet sales, they should better represent the pieces they sell including appropriate sizing!!
Date of experience: June 07, 2024
Erin Lawrenset
1 reviews NZ
Stunning Dress!
This dress is absolutely stunning. After a few adjustments, it fits perfectly. The delivery was fast, and the fabric is of great quality!
Date of experience: January 06, 2024
Rachel
1 reviews GB
Awful quality cheap from China
Give the impression of a US California boutique - clothes are actually mass produced, cheap, awful quality shipped from China. Quality is so bad everything was unwearable. Cheap plastic ‘tent’ like material. Complete waste of £220. AVOID at all costs. Should be reported for false advertising
Date of experience: May 10, 2024
tayiba mahmood
1 reviews GB
Company is a fraud
Company is a fraud! I have received defected items and they are still refusing to refund me, instead keep emailing me to ask if they can resend me something or send the same items again. I don’t want anything, I just want MY MONEY back as I feel I have been defrauded!!! They state on their website that they will refund for defective items but are now refusing to do that also. PLEASE DO NOT ORDER FROM THEM, THEY ARE A FAKE AND WILL TAKE YOUR MONEY BUT NOT PROVIDE THE QUALITY OR SERVICE YOU EXPECT!
Date of experience: June 10, 2024
holly
1 reviews US
If I could give them a zero I would. Save your money
If I could give them a zero I would. Even though they have a return policy, they do not accept returns Or exchanges for merely not liking the fit or quality of the product. They give you the run around and have you send pictures. It's been about two weeks. Do not waste your money.Buy from somebody more willing to return when purchasing online
Date of experience: June 07, 2024
Carna Feltons
1 reviews CA
Absolutely Stunning Dress!
I am thrilled to have discovered this website! The dress I purchased is absolutely stunning and of exceptional quality. My daughter was over the moon with it, and we couldn't be happier with our purchase from LikeMyChoice.
Date of experience: December 03, 2023
JodiT
1 reviews US
I agree with other reviewers that the…
I agree with other reviewers that the quality is VERY CHEAP. In retrospect, I should have questioned the “affordable” fashion. My biggest complaint is their lack of customer service regarding their return policy. I purchased two dresses for my daughter, which after trying them on the same day - we knew they were unwearable. The short white cocktail dress not only does not fit like the website but the fabric is soooo thin you can clearly see her breast. The long black and nude floral evening dress, has elastic at the top, that gathers and does not fit well. …….customer service does not back their product unless it is “defected.” They said I did not have a valid reason to return??? Neither one of these dresses are wearable!!!!! They basically are saying, no matter what kind of crap we send you - you are stuck with it!!! Save your money and go elsewhere.
Date of experience: June 08, 2024
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LikeMyChoice® - I See The Light. The flower is always so beautiful, fascinating, and free. She never blooms for whom but herself. She blooms towards the light without any little hesitation, doubt, or fear. Why is she so charming? Because she is a part of nature. She found the light. She found herself. At LikeMyChoice, we offer Boho Design handicrafts, which include Jewelry, Dresses & Flower Accessories. Inspired by nature, we believe that every creature and moment is unique. So we make every single handicraft natural & unique by hand. Whether you are searching for a piece of exceptional jewelry set for a gift or to add some sparkle and sophistication to your wardrobe. We are your unique choice. We believe you are not wearing it to please others. You just simply like it. The very moment you touch it, you are touching nature and the light in your heart. I see you. I see me. I see the light. - LikeMyChoice