Reviews 2.8
140 total
Ann
1 reviews US
I never received my order
I never received my order. I reached out to the company via email, online chat and the Shop app to check in on the status of the order and they never responded to me. I've requested to cancel it and they are still not responding. It's a SCAM.
Date of experience: May 26, 2024
Dear Ann， I understand your feelings. I sincerely apologize for the bad experience your order brought to you. Could you provide your order number? We will give you a satisfactory answer.
Consumer
1 reviews GB
DO NOT BUY FROM THIS COMPANY COMPLETE…
DO NOT BUY FROM THIS COMPANY COMPLETE SCAM !!! GOODS TOOK 9 WEEKS TO ARRIVE AND WHENU THEY DID IT WASNT EVEN WHAT I ORDERED! Only way this got resolved is I put a complaint in with my bank and my bank are now dealing with it. I am reporting to trading standards
Date of experience: May 29, 2024
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that you were not satisfied with your recent purchase. Please provide us with your order number information so that we can more efficiently help you resolve your issue. We understand that you expect our products to give you a luxurious experience, and we apologize for the disappointment caused by not meeting your expectations. Please know that we invest in professional models and advertisements to accurately represent our products on our website, and we strive to maintain the quality level of our products. Regarding the discrepancy you mentioned, we take your concerns seriously and are committed to improving our products and services. We apologize if our response to your inquiry did not meet your expectations. Our goal is to resolve customer issues in a timely and effective manner, and we will review our communication process to ensure a better experience in the future. We would like to clarify that under our return policy, we only accept returns for defective products or items damaged during shipping. While we understand that personal preferences may vary, we believe that adhering to our policies is essential to maintaining the fairness and integrity of our business operations. Nonetheless, we appreciate your feedback and will actively use it to improve our products. We value your patronage and hope to have the opportunity to serve you better in the future. Thank you for your understanding.
Consumer
1 reviews GB
THIS COMANY IS A SCAM DO NOT ORDER
I should have known this company is a scam. DO NOT ORDER FROM THEM THEY ARE A SCAM. I ordered a skirt and it was a dress that came never the skirt that I ordered. They said I wasn’t allowed a refund and their emails werent making sense. My order took over a month to arrive, may I add. Extremely bad company, I dont think it is legit. I should have know. I also want to add Elena is telling me to take the review down! And still isn’t giving me a refund🤣Just want to make people Aware
Date of experience: May 29, 2024
Dear Ella， I solemnly apologize to you for your purchase experience. You really misunderstood the merchant. Your skirt can be returned. Please check your email. The customer service has contacted you to handle the return and refund service. We are an honest and reliable merchant.
Yahaira Hill
1 reviews US
Please don't buy clothes from this…
Please don't buy clothes from this site. First, clothes are not the same quality it shows on pictures or instagram Second, to make a return is impossible.. only credit or they make you sent pictures if items dont' fit... Lastly, you only communicate through email so no customer service.
Date of experience: May 29, 2024
Dear Yahaira, We appreciate you taking the time to share your feedback with us. We are genuinely sorry to hear about your dissatisfaction with your recent purchase. We understand that you expected a luxury experience with our product, and we regret any disappointment caused by not meeting your expectations. Please know that we invest in professional models and advertising to showcase our products on our website accurately, and we strive to maintain the same level of quality in our offerings. Regarding the discrepancies you mentioned, we take your concerns seriously and are committed to improving our products and services. We apologize if our response to your inquiries did not meet your expectations. We aim to address customer concerns promptly and effectively, and we will review our communication processes to ensure a better experience in the future. We want to clarify that, as per our return policy, we can only accept returns for defective products or items damaged during shipping. While we understand that individual preferences may vary, we believe it is essential to uphold our policies to maintain fairness and integrity in our business operations. Nevertheless, we appreciate your feedback and will use it constructively to enhance our offerings. We value your patronage and hope for the opportunity to serve you better in the future. Thank you for your understanding.
Lili
1 reviews FR
I didn’t receive the right items at…
I didn’t receive the right items at first but the team replied to my issue really quickly and we discussed together what solution suits me best. Very effective after customer service !
Date of experience: May 18, 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are very satisfied with your order and that our service met your expectations. Your kind words about our team's assistance and the satisfactory solutions provided for your queries and concerns truly mean a lot to us. Customer satisfaction is our top priority, and it's always rewarding to hear when we've succeeded in making your shopping experience enjoyable. We look forward to serving you for your future orders and hope to continue exceeding your expectations. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing us and for your encouraging words. We appreciate your trust and are honored to have you as our valued customer.
Marie
1 reviews DE
I ordered 3 sets of pyjamas from this…
I ordered 3 sets of pyjamas from this brand and it took quite a while (over a month) until they arrived to germany. When the order arrived, only 2 out of 3 items were correct and the third was a wrong pyjama. I then contacted Elena from customer service which helped me very well and quick to find a solution and sent me the right pyjama. All in all there were a few difficulties but the product itself and the customer service was really great! Good quality! Looks fantastic and especially customer service was extraordinary nice!
Date of experience: April 24, 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are very satisfied with your order and that our service met your expectations. Your kind words about our team's assistance and the satisfactory solutions provided for your queries and concerns truly mean a lot to us. Customer satisfaction is our top priority, and it's always rewarding to hear when we've succeeded in making your shopping experience enjoyable. We look forward to serving you for your future orders and hope to continue exceeding your expectations. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing us and for your encouraging words. We appreciate your trust and are honored to have you as our valued customer.
michelle lowe
1 reviews IT
Ordered 1st of May for myself…
Ordered 1st of May for myself (Italy)and my friend in London and still haven't recieved the goods. Wrote to customer service because no-one answers the phone. Maybe this is a fake website
Date of experience: May 30, 2024
I hope this message finds you well. We appreciate your openness in sharing your recent experience with us, and we sincerely apologize for any inconvenience you may have encountered. Your feedback is invaluable to us as it helps us enhance our services. Upon careful review of your case, it's evident that there was an unintentional delay in our response to your emails. We understand the frustration this may have caused and are actively working to improve our communication process. Rest assured, your concerns have been noted, and we are taking necessary steps to ensure a more efficient and timely response to all customer inquiries in the future. In reference to the shipping duration, we acknowledge your understanding of the artisanal nature of our products. We regret any inconvenience caused by the extended delivery time and want to assure you that your feedback is crucial in our ongoing efforts to streamline our shipping processes. We understand the importance of addressing your concerns and are committed to ensuring your satisfaction. Your patience and understanding during this process are greatly appreciated. If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We value your continued support and look forward to serving you better in the future. Thank you for choosing Like My Choice.
Monica Vaughan
1 reviews US
This is an absolute scam of a company!
This is an absolute scam of a company. Do not deal with international business if you are not willing to honor your return policy. The best offer was 10% refund of a $70 dollar dress that was too big and unable to wear. NEVER BUY from this company and they should not be allowed to do international business.
Date of experience: May 16, 2024
We sincerely appreciate you taking the time to share your feedback with us. We value your input, and I would like to address the concerns you've raised. Returns and Exchange Policy: Our returns and exchange policy is clearly outlined on our website. If you have any questions or require further clarification, please feel free to contact us at [email protected]. We are here to assist you and ensure a smooth resolution to any concerns you may have. Size Guides: We understand the importance of providing sizing information to our customers. Our proactive approach in including size charts in our emails is aimed at assisting customers who may find it helpful. This is done for convenience and to cater to the diverse needs of our customers. We appreciate your understanding in this matter. Shipping Delays: We acknowledge that there have been instances of delays in our shipping, and we sincerely apologize for any inconvenience caused. While it's true that certain items may become temporarily out of stock, we strive to rectify such situations promptly. Especially during the holiday season, shipping times can be affected, and we appreciate your patience and understanding during this time. Refunds and Express Shipping Fees: We are committed to addressing any delays and issues with orders. If you have experienced delays, we apologize for the inconvenience caused. Rest assured, we aim to make amends and refund any express shipping fees if proven to be applicable. Your feedback serves as a valuable challenge for us to improve our services. We are dedicated to continually working towards enhancing your experience with Like My Choice. Thank you for bringing this to our attention, and we look forward to the opportunity to regain your trust.
Chantal
1 reviews US
Elena was very helpful and amazing with…
Elena was very helpful and amazing with my issue. She helped me right away and didn’t hesitate to make me feel like a priority. I will definitely be ordering from this company again.
Date of experience: May 27, 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are very satisfied with your order and that our service met your expectations. Your kind words about our team's assistance and the satisfactory solutions provided for your queries and concerns truly mean a lot to us. Customer satisfaction is our top priority, and it's always rewarding to hear when we've succeeded in making your shopping experience enjoyable. We look forward to serving you for your future orders and hope to continue exceeding your expectations. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing us and for your encouraging words. We appreciate your trust and are honored to have you as our valued customer.
Lisa J
1 reviews GB
Poor quality and they sell nothing like…
Poor quality and they sell nothing like advertised on their website. Don’t be fooled by the word “artisans” used on their website. Everything comes from a factory in China. When are governments going to change the laws around the fashion industry and allowing companies to mass produce junk.
Date of experience: May 01, 2024
Dear Lisa, We are deeply sorry for the negative experience you had with our company. Your feedback is important to us and we hope to resolve your issue as quickly as possible. We are disappointed that the garment did not meet your expectations and will review the garment to identify areas for improvement. We value your business and want to make sure you are satisfied with your experience. Your feedback helps us identify areas for improvement and we are taking steps to enhance our service. We again apologize for any inconvenience and thank you for your patience and understanding as we work to resolve this issue for you. Please feel free to contact our customer service team at [email protected]. We're here to help. Thank you for bringing this to our attention.
Lynn Whiteside
1 reviews GB
SCAM SCAM SCAM 🤬
Do NOT buy from this scam company! Orders 2 items when they eventually arrived, they were far too small.  Customer services said I was not allowed a refund so this company is a SCAM🤬 I am sure this must be illegal 🤷🏻♀️
Date of experience: May 31, 2024
Dear Lynn, Thank you for contacting us and sharing your concerns about your recent purchase. We apologize for any inconvenience you may experience. We do have certain guidelines in place regarding our return policy, but we are constantly working to improve our policy to better serve our customers. We know the size difference can be frustrating and we'll look at your feedback to see how we can improve in this area. Our goal is to ensure our customers are satisfied with their purchases and your feedback helps us strive for excellence. We apologize for any disappointment you may experience and we hope to work towards a resolution. To resolve your concerns, we would like to offer you two options: Exchanges: We can assist you in exchanging your item for a different size or product of your choice (assuming it is in stock). Partial Refund: If an exchange doesn't work for you, we can offer a partial refund as a goodwill gesture. This refund will be processed as a portion of the purchase price. Please tell us your preference and we will try to accommodate your request promptly. Your satisfaction is important to us and we will assist you in resolving this issue. We appreciate your understanding and the opportunity to correct errors. Please contact [email protected] with your choices and we will handle them accordingly. Thank you for choosing LikeMyChoice. We look forward to assisting you further.
Mary Grace Zerrudo
1 reviews DE
The most horible quality products
At first they are so friendly through email then wait until you receive your order. The most horibble quality I have ever order online and I regret it. They dont even give you refund!
Date of experience: February 07, 2024
We sincerely appreciate you taking the time to share your feedback with us. We value your input, and I would like to address the concerns you've raised. Returns and Exchange Policy: Our returns and exchange policy is clearly outlined on our website. If you have any questions or require further clarification, please feel free to contact us at [email protected]. We are here to assist you and ensure a smooth resolution to any concerns you may have. Size Guides: We understand the importance of providing sizing information to our customers. Our proactive approach in including size charts in our emails is aimed at assisting customers who may find it helpful. This is done for convenience and to cater to the diverse needs of our customers. We appreciate your understanding in this matter. Shipping Delays: We acknowledge that there have been instances of delays in our shipping, and we sincerely apologize for any inconvenience caused. While it's true that certain items may become temporarily out of stock, we strive to rectify such situations promptly. Especially during the holiday season, shipping times can be affected, and we appreciate your patience and understanding during this time. Refunds and Express Shipping Fees: We are committed to addressing any delays and issues with orders. If you have experienced delays, we apologize for the inconvenience caused. Rest assured, we aim to make amends and refund any express shipping fees if proven to be applicable. Your feedback serves as a valuable challenge for us to improve our services. We are dedicated to continually working towards enhancing your experience with Like My Choice. Thank you for bringing this to our attention, and we look forward to the opportunity to regain your trust.
Dasha Scheidt
1 reviews US
Absolutely a SCAM
Absolutely a SCAM. It says 6-10 business days. It has been almost a month. When I reached out to customer service to ask for a refund and that it has taken more then 10 days, they said my package was en route. That was three days ago. I will never buy anything from this place again. The fact that this has 2 stars should say something
Date of experience: May 29, 2024
We recently came across your review mentioning an "Absolute scam," and we sincerely apologize for any inconvenience you may have experienced. We take customer feedback seriously, and we are committed to addressing your concerns. Please provide your order number and we will contact you. To effectively address your concerns and work towards a resolution, clear and proactive communication is crucial. We understand that issues may arise, and we want to assure you that we are here to help. To proceed with resolving the matter, we kindly request you provide the requested details and pictures of the quality issue. This information will allow us to thoroughly evaluate the situation and determine the appropriate course of action. Please be aware that, as a company, we have regulations and procedures in place to ensure fair and consistent resolutions. We cannot assume a resolution without first establishing the facts through the information you provide. We value your satisfaction and are dedicated to working together to resolve any issues you may have encountered. Your feedback is essential in helping us improve our services.
Courtney Abdelrahman
1 reviews US
This is the worst online shopping…
This is the worst online shopping experience I've ever had. The store CLEARLY states, refunds available. OK, so I placed an order for a certain size and color dress. Once, it arrived ( over a month later ) - it was definitly not what was advertised online. It is the worst quality clothes that is paper thin and looks absolutely aweful! I emailed about the quality of the clothes, and Elena told me to turn on the lights. If I did that, the garment would look more like what was advertised. LOL - is she kidding me? I then told her, the wrong size and color dress came and i wanted it refunded. She told me i had to pay $30 to send it back to China. But the warehouse is under repair, so it will take 25 days to return. The excuses are unreal! They won't escalate the issue to a manager. She told me no manager would talk over the phone. This business is not run properly and it's basically a scam. Just a word of warning.
Date of experience: May 31, 2024
Thank you for your response and for providing clarification on your situation. We appreciate your understanding regarding our return policy, which, unfortunately, does not cover sizing issues. Considering the circumstances, we genuinely want to find a resolution that works for you. As mentioned earlier, we understand the challenges associated with return shipping to our warehouse in China, and we sympathize with your concerns. In the spirit of providing a compromise and demonstrating our commitment to customer satisfaction, we've proposed an alternative solution that aligns with our policy. We value your business and want to ensure your experience with us is as positive as possible. If you have any additional questions or concerns, or if you would like to discuss this further, please feel free to reach out. We are here to assist you and find the best way forward. Thank you for your cooperation and understanding.
Lotus Qi
1 reviews GB
Lovely clothes with good customer support
The clothes I ordered look just like the picture and I've received a lot of compliments for them so far. Originally had a mix-up in my order and was sent the wrong item of clothing. Contacted customer support and Elena sent my correct order to me and everything was resolved relatively quickly and easily.
Date of experience: May 30, 2024
We hope this message finds you well. Thank you so much for taking the time to share your positive experience with us! 🌟 We sincerely appreciate your understanding and patience throughout the resolution process. We're delighted to hear that our team was able to address the issue promptly and provide you with excellent service. It's our top priority to ensure that our customers have a positive and enjoyable shopping experience at Like My Choice. Your feedback means the world to us, and it encourages us to continue delivering the best service possible. We're honored to have you as our valued customer, and we look forward to serving you in the future. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Like My Choice! We appreciate your trust and support.
Danielle Hueston
1 reviews US
STAY AWAY
If I could rate this site a negative 100 I would. Some things really are too good to be true. And the ads with cute clothing at attractive prices are just that. Everything is a complete lie. From the source of their designs (they are all knock-off/rip-off from other designers), to where they claim to be located (they are a Chinese company that claim to be from San Jose, CA), to their sizing (everything is 2-3x smaller than site measurements). A complete fraud of a business. Stay away.
Date of experience: May 11, 2024
Dear Danielle， Thank you for bringing your concerns to our attention, and we sincerely apologize for the disappointment you've experienced with your recent purchase. We take allegations of theft and misrepresentation very seriously, and we assure you that all our product images and videos are sourced through legitimate channels. However, we understand your frustration if the item did not meet your expectations upon arrival. We have already responded to your email on June 1th and are eagerly awaiting your response. We kindly ask for your cooperation in providing us with more details and photographic evidence to assist you further. Resolving this matter to your satisfaction is our top priority. Once again, we apologize for any inconvenience this may have caused, and we appreciate your patience and understanding as we work to address your concerns.
Lisa Benjamin
1 reviews US
Don't order from here
Don't order from here. The shipping was fine and my order came in time but the dress I ordered is nothing like the website. The fit is all wrong and the material is cheap. This is a scam.
Date of experience: May 31, 2024
Hi Lisa， I'm genuinely sorry to hear about your disappointment with the quality of the dress you received. Your feedback is important to us, and we take your concerns seriously. I understand how frustrating it can be when an order doesn't meet your expectations, and I want to make this right for you. Our goal is to provide our customers with high-quality products, and it's disheartening to learn that the dress you received did not meet these standards. We appreciate your feedback as it helps us identify areas where we can improve our products and services. I once again apologize for the inconvenience you've experienced and thank you for your patience. We value your business and hope to have the opportunity to serve you better in the future.
Mary Darling
1 reviews US
Pls beware
Pls beware, nothing comes. You pay for your item and I even did express shipping. There is a bogus customer service. DO NOT BUY FROM THEM. They pretend to help but then ghost you. I still do not have my dress
Date of experience: May 23, 2024
Hi customer, We are sorry to hear about your negative experience with our product and delivery. Our goal is to provide quality products and timely delivery. Delivery delays like this one make us very anxious, but unexpected circumstances are sometimes beyond our control. Please provide your order number and we will contact you and give you a satisfactory answer. We understand your concerns about the return process. We value your feedback and apologize for any inconvenience this may cause you. Thank you for bringing this to our attention.
Oilia Lorraeds
1 reviews GB
Extremely Satisfied
As a customer from the UK, I had an issue with my order and Elena at Likemychoice resolved it promptly. I am extremely satisfied with the service I received.
Date of experience: March 02, 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are very satisfied with your order and that our service met your expectations. Your kind words about our team's assistance and the satisfactory solutions provided for your queries and concerns truly mean a lot to us. Customer satisfaction is our top priority, and it's always rewarding to hear when we've succeeded in making your shopping experience enjoyable. We look forward to serving you for your future orders and hope to continue exceeding your expectations. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing us and for your encouraging words. We appreciate your trust and are honored to have you as our valued customer.
Marti Agnest
1 reviews US
Great service, lots of choices, awesome quality.
I had an overall great experience with Likemychoice! Although my first order didn’t fit and my second order had a defect, I was very impressed with the customer service. Elena was incredibly friendly, prompt, and helpful. It's common for items to not fit me perfectly due to my unique proportions, so I wasn’t discouraged from ordering. The quality of the products is excellent and there are plenty of options to choose from. I will definitely be making more purchases from them in the future!
Date of experience: March 08, 2024
Thank you for taking the time to share your positive experience with us! We are very happy to hear that your issue was effectively resolved and that you were satisfied with the service you received. We are glad that we were able to help you solve your problem and exceed your expectations. Your satisfaction is our top priority and we are happy to know that the dress impressed you and met the expectations set on our page. If you have additional questions or if we can provide you with anything else, please feel free to contact us. We look forward to serving you again in the future. Thank you for choosing us!
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About
LikeMyChoice® - I See The Light. The flower is always so beautiful, fascinating, and free. She never blooms for whom but herself. She blooms towards the light without any little hesitation, doubt, or fear. Why is she so charming? Because she is a part of nature. She found the light. She found herself. At LikeMyChoice, we offer Boho Design handicrafts, which include Jewelry, Dresses & Flower Accessories. Inspired by nature, we believe that every creature and moment is unique. So we make every single handicraft natural & unique by hand. Whether you are searching for a piece of exceptional jewelry set for a gift or to add some sparkle and sophistication to your wardrobe. We are your unique choice. We believe you are not wearing it to please others. You just simply like it. The very moment you touch it, you are touching nature and the light in your heart. I see you. I see me. I see the light. - LikeMyChoice