Reviews 2.8
140 total
Dee
1 reviews US
00000
00000. Across the board. WARNING!!!!! DO NOT BUY FROM THEM. LikeMyChoice has replied to my review below saying that they do their "best" to "meet" customer's requirements. It's a copy & paste reply! They sent me an email offering a 10% REFUND for a package I NEVER received and that they HAVE NOT shipped. Unacceptable and not fair according to your reply. I feel like I'm communicating with a robot!! Didn't realize till NOW that they're based out of China with boutique prices!! DO YOURSELF A FAVOR AND DO NOT BUY.
Date of experience: May 21, 2024
Dear Dee, We sincerely apologize for the negative experience you've had with our company. Your feedback is essential to us, and we want to address your concerns as swiftly as possible. Firstly, we apologize for the extended delivery time you experienced. We understand that timely delivery is crucial, We are actively working on improving our shipping and fulfillment processes to avoid such delays in the future. We value your business and want to ensure that you are satisfied with your experience. Your feedback helps us identify areas for improvement, and we are taking steps to enhance our services. Once again, we apologize for any inconvenience you've encountered, and we appreciate your patience and understanding as we work to resolve this matter for you. Please feel free to reach out to our customer service team at [email protected]. We are here to assist you every step of the way. Thank you for bringing this to our attention.
Jane Ruggles
1 reviews GB
The delivery dates are inaccurate
The delivery dates are inaccurate. I ordered a dress on 3rd May and it’s taken nearly 3 weeks and it’s still not dispatched! It’s actually too late for me now and I haven’t had an email response to my request for a refund
Date of experience: May 03, 2024
Dear Jane, We sincerely apologize for the negative experience you've had with our company. Your feedback is essential to us, and we want to address your concerns as swiftly as possible. Firstly, we apologize for the extended delivery time you experienced. We understand that timely delivery is crucial, We are actively working on improving our shipping and fulfillment processes to avoid such delays in the future. We value your business and want to ensure that you are satisfied with your experience. Your feedback helps us identify areas for improvement, and we are taking steps to enhance our services. Once again, we apologize for any inconvenience you've encountered, and we appreciate your patience and understanding as we work to resolve this matter for you. Please feel free to reach out to our customer service team at [email protected]. We are here to assist you every step of the way. Thank you for bringing this to our attention.
Becky McGrattan
1 reviews GB
Took 19 days to dispatch something
Took 19 days to dispatch something, after 10 days I requested it be cancelled 5 times. Customer service was responsive but just to tell me it couldn’t be cancelled. The event has passed so now shipping costs will be incurred on both sides. Checked reviews after this and seems like they rip off another more expensive brands images so god knows what this will be like when it gets here
Date of experience: May 03, 2024
Dear Becky， Thank you for sending us an email and sharing your feedback with us. We're sorry to hear that you encountered a problem with your order. We apologize for any confusion or misunderstanding caused by your request to cancel your order. We try our best to meet our customers' requirements. We're sorry to hear that you encountered difficulty with the cancellation process. We do have specific standards and policies regarding returns and refunds which are outlined in the information box on our website. We apologize if you notice any discrepancies or are unable to easily access this information. Our goal is to ensure a fair and consistent experience for all customers. We value your feedback and we will use it to improve our service and communications. If you have any additional questions or concerns, please feel free to contact our customer support team at [email protected]. We again apologize for any inconvenience and thank you for your understanding.
Sharon hall
1 reviews GB
Orders a dress which was poorly made…
Orders a dress which was poorly made and chest didn’t fit. Contacted to return, got one email but then have requested return label and have emailed daily since. Gone radio silent now. £48 for crap quality and crap customer services. All I wanna do is return and get a refund. I would have never of ordered if I had known they offer no returns policy -oh they do say they have one !!
Date of experience: May 24, 2024
Dear Sharon， We sincerely apologize for the negative experience you've had with our company. Your feedback is essential to us, and we want to address your concerns as swiftly as possible. Regarding the communication issues you faced, we are deeply sorry that your emails went unanswered. This is not the level of service we aim to provide. We will investigate why your messages were not addressed and take measures to improve our customer support. We value your business and want to ensure that you are satisfied with your experience. Your feedback helps us identify areas for improvement, and we are taking steps to enhance our services. Once again, we apologize for any inconvenience you've encountered, and we appreciate your patience and understanding as we work to resolve this matter for you. Please feel free to reach out to our customer service team at [email protected]. We are here to assist you every step of the way. Thank you for bringing this to our attention.
Uta Lange
1 reviews DE
I ordered from Europe
I ordered from Europe, and my packaged arrived super quickly. The price and quality are great. Elena provided outstanding customer service-she always responded to all my question really fast.
Date of experience: May 22, 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are very satisfied with your order and that our service met your expectations. Your kind words about our team's assistance and the satisfactory solutions provided for your queries and concerns truly mean a lot to us. Customer satisfaction is our top priority, and it's always rewarding to hear when we've succeeded in making your shopping experience enjoyable. We look forward to serving you for your future orders and hope to continue exceeding your expectations. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing us and for your encouraging words. We appreciate your trust and are honored to have you as our valued customer.
Elizabeth Curatolo
1 reviews GB
Wrong sizes arrive, no customer service response as to where to return their mistake
After many weeks of waiting my order #LMC2424570 arrived. The pants were the wrong size, I ordered a large. The bag says medium so do the pants. The top I ordered in medium is definitely a small. I have written everyday as to this problem and how can I return their mistake. No response. Nothing. Will be writing to better business bureau and my bank how to deal with this fraudulent company.
Date of experience: April 28, 2024
Dear Elizabeth， Thank you for contacting us and sharing your concerns about your recent purchase. We apologize for any inconvenience you may experience. Your feedback is valuable to us and we thank you for bringing this to our attention. We do have certain guidelines in place regarding our return policy, but we are constantly working to improve our policy to better serve our customers. We know the size difference can be frustrating and we'll look at your feedback to see how we can improve in this area. Our goal is to ensure our customers are satisfied with their purchases and your feedback helps us strive for excellence. We apologize for any disappointment you may experience and we hope to work towards a resolution. To resolve your concerns, we would like to offer you two options: Exchanges: We can assist you in exchanging your item for a different size or product of your choice (assuming it is in stock). Partial Refund: If an exchange doesn't work for you, we can offer a partial refund as a goodwill gesture. This refund will be processed as a portion of the purchase price. Please tell us your preference and we will try to accommodate your request promptly. Your satisfaction is important to us and we will assist you in resolving this issue. We appreciate your understanding and the opportunity to correct errors. Please contact [email protected] with your choices and we will handle them accordingly. Thank you for choosing LikeMyChoice. We look forward to assisting you further.
Hollie Dixon
1 reviews GB
Horrendous customer service
Horrendous customer service. I have been trying to return an item and they just keep emailing me the same response asking if I want to change the size when I’ve said no. They will not tell me how to return my order, been back and forth with emails for over a week now.
Date of experience: May 25, 2024
We sincerely appreciate you taking the time to share your feedback with us. We value your input, and I would like to address the concerns you've raised. Returns and Exchange Policy: Our returns and exchange policy is clearly outlined on our website. If you have any questions or require further clarification, please feel free to contact us at [email protected]. We are here to assist you and ensure a smooth resolution to any concerns you may have. Size Guides: We understand the importance of providing sizing information to our customers. Our proactive approach in including size charts in our emails is aimed at assisting customers who may find it helpful. This is done for convenience and to cater to the diverse needs of our customers. We appreciate your understanding in this matter. Shipping Delays: We acknowledge that there have been instances of delays in our shipping, and we sincerely apologize for any inconvenience caused. While it's true that certain items may become temporarily out of stock, we strive to rectify such situations promptly. Especially during the holiday season, shipping times can be affected, and we appreciate your patience and understanding during this time. Refunds and Express Shipping Fees: We are committed to addressing any delays and issues with orders. If you have experienced delays, we apologize for the inconvenience caused. Rest assured, we aim to make amends and refund any express shipping fees if proven to be applicable. Your feedback serves as a valuable challenge for us to improve our services. We are dedicated to continually working towards enhancing your experience with Like My Choice. Thank you for bringing this to our attention, and we look forward to the opportunity to regain your trust.
Elizabeth Fitzpatric
1 reviews US
She helped me with return that was way…
She helped me with return that was way past the 30 day mark. Despite my situation, she went above and beyond to assist me. Their customer service was fantastic, and their clothing is gorgeous.
Date of experience: May 07, 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are very satisfied with your order and that our service met your expectations. Your kind words about our team's assistance and the satisfactory solutions provided for your queries and concerns truly mean a lot to us. Customer satisfaction is our top priority, and it's always rewarding to hear when we've succeeded in making your shopping experience enjoyable. We look forward to serving you for your future orders and hope to continue exceeding your expectations. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing us and for your encouraging words. We appreciate your trust and are honored to have you as our valued customer.
Heather Smith
1 reviews US
I placed an order with LikeMyChoice…
I placed an order with LikeMyChoice back on May 3rd and have yet to receive my items when shipping was 6-10 business days. Then downloaded the Shop app to track, which is an annoying step, only to find it’d still pending without any progress. I thought this company might be fake after all of this.
Date of experience: May 03, 2024
Dear Heather， We sincerely apologize for the negative experience you've had with our company. Your feedback is essential to us, and we want to address your concerns as swiftly as possible. Firstly, we apologize for the extended delivery time you experienced. We understand that timely delivery is crucial, We are actively working on improving our shipping and fulfillment processes to avoid such delays in the future. We value your business and want to ensure that you are satisfied with your experience. Your feedback helps us identify areas for improvement, and we are taking steps to enhance our services. Once again, we apologize for any inconvenience you've encountered, and we appreciate your patience and understanding as we work to resolve this matter for you. Please feel free to reach out to our customer service team at [email protected]. We are here to assist you every step of the way. Thank you for bringing this to our attention.
Ella Walker
1 reviews AU
Good price!
I checked the size chart before buying and sized up to be safe, but nothing fit. I was upset because the clothes were gorgeous! Gwen gave me a refund quickly after I contact them. happy with their customer service.
Date of experience: April 25, 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are very satisfied with your order and that our service met your expectations. Your kind words about our team's assistance and the satisfactory solutions provided for your queries and concerns truly mean a lot to us. Customer satisfaction is our top priority, and it's always rewarding to hear when we've succeeded in making your shopping experience enjoyable. We look forward to serving you for your future orders and hope to continue exceeding your expectations. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing us and for your encouraging words. We appreciate your trust and are honored to have you as our valued customer.
Reb Ecca
1 reviews GB
REGRET MY CHOICE
Awful quality (loose threads, holes, stains) and inconsistent sizing. Attempted to return at my own cost, but told I cannot do this. Currently waiting for them to send over information so I can take this to trading standards. It seems like a scam, wish I’d looked at reviews before I spent £170 on items that will have to go in the bin. Steer well clear of this terrible company. I will update this review if I get a resolution but I won’t hold my breath.
Date of experience: May 26, 2024
Hi Reb， I'm genuinely sorry to hear about your disappointment with the quality of the dress you received. Your feedback is important to us, and we take your concerns seriously. I understand how frustrating it can be when an order doesn't meet your expectations, and I want to make this right for you. Our goal is to provide our customers with high-quality products, and it's disheartening to learn that the dress you received did not meet these standards. We appreciate your feedback as it helps us identify areas where we can improve our products and services. I once again apologize for the inconvenience you've experienced and thank you for your patience. We value your business and hope to have the opportunity to serve you better in the future.
Unhappy Customer
1 reviews US
the worst online order experience ever
This was by far the worst experience I have ever had ordering online. Ordered LX top received L top in a LX bag. Absolute nightmare to correct it. Ended up filing a fraud complaint with my bank and only then did it get resolved.
Date of experience: May 09, 2024
Dear customer, I understand you are anxious about your order and I apologize for any inconvenience this may cause you. While we strive to provide a perfect experience, we can't always meet everyone's needs. When you feedback your order information to the merchant, the merchant will reissue your order for you as soon as possible. Please note that we are an honest seller and we ensure that every customer has a perfect service experience. We appreciate your trust and support and we are committed to ensuring you receive the best possible service. Thank you for contacting us.
emma
1 reviews GB
Scam
This online shop is a scam!! Delivery time says 7-10 working days but it took over three weeks to receive the item. Was told (via email conversation) that I was able to return the items due to the late delivery. Been emailing back and forward with the company for about ten days know and they still refuse to send me a refund or return label or even a return address. The package came in a plastic sealed pouch like something you’ll get when you by something from a cheap market. However they claim that they only use recycled materials for all their packaging. The list goes on and on… I have reported them to Trading Standards and will not give up my case.
Date of experience: May 27, 2024
Hi Emma， I'm genuinely sorry to hear about your disappointment with the quality of the dress you received. Your feedback is important to us, and we take your concerns seriously. I understand how frustrating it can be when an order doesn't meet your expectations, and I want to make this right for you. Our goal is to provide our customers with high-quality products, and it's disheartening to learn that the dress you received did not meet these standards. We appreciate your feedback as it helps us identify areas where we can improve our products and services. I once again apologize for the inconvenience you've experienced and thank you for your patience. We value your business and hope to have the opportunity to serve you better in the future.
R B
1 reviews US
They just took my money for an order…
They just took my money for an order along with $15 for express shipping. They refused to cancel my order when I explained I won’t be able to receive it due to moving given their delay in shipping. They delayed the order until I moved and never received the order. They refuse to refund me. These are scammers. Avoid at all costs. Unless you want to through your money away.
Date of experience: May 27, 2024
Dear customer, We sincerely apologize for the negative experience you've had with our company. Your feedback is essential to us, and we want to address your concerns as swiftly as possible. Firstly, we apologize for the extended delivery time you experienced. We understand that timely delivery is crucial, especially for important events like weddings. We are actively working on improving our shipping and fulfillment processes to avoid such delays in the future. We value your business and want to ensure that you are satisfied with your experience. Your feedback helps us identify areas for improvement, and we are taking steps to enhance our services. Once again, we apologize for any inconvenience you've encountered, and we appreciate your patience and understanding as we work to resolve this matter for you. Please feel free to reach out to our customer service team at [email protected]. We are here to assist you every step of the way. Thank you for bringing this to our attention.
Jessica
1 reviews GB
Absolutely awful customer service
Absolutely awful customer service. Scam of a company who keep your money and don’t send your items. Elena has been horrific helping me and won’t tell me where my dress is after waiting over a month for it. Made fake promises and then offered a 10% refund which is laughable! Keeping my money without giving me the dress, such a scam. Do not buy from this company!
Date of experience: May 28, 2024
Dear Jessica, We sincerely apologize for the negative experience you've had with our company. Your feedback is essential to us, and we want to address your concerns as swiftly as possible. Firstly, we apologize for the extended delivery time you experienced. We understand that timely delivery is crucial, especially for important events like weddings. We are actively working on improving our shipping and fulfillment processes to avoid such delays in the future. We value your business and want to ensure that you are satisfied with your experience. Your feedback helps us identify areas for improvement, and we are taking steps to enhance our services. Once again, we apologize for any inconvenience you've encountered, and we appreciate your patience and understanding as we work to resolve this matter for you. Please feel free to reach out to our customer service team at [email protected]. We are here to assist you every step of the way. Thank you for bringing this to our attention.
Jenny Kiser
1 reviews US
1st of all website looks like it's…
1st of all website looks like it's united States artisan, handmade clothes, and says theyhave fexible return ploicy, so i place my ordered knew right away that when it shipped and showed coming from.china , I had messed up. Clothes were of poor quality and chape and of course way too small - there size chart was way off. And then guess what tryto return and of course now they won't t let me! Says it's against there policy, that whatsoever me the maddest, I don't buy anything off website that I cannot return
Date of experience: April 26, 2024
Dear Jenny, Thank you for contacting us and sharing your concerns about your recent purchase. We apologize for any inconvenience you may experience. Our goal is to ensure our customers are satisfied with their purchases and your feedback helps us strive for excellence. We apologize for any disappointment you may experience and we hope to work towards a resolution. To resolve your concerns, we would like to offer you two options: Exchanges: We can assist you in exchanging your item for a different size or product of your choice (assuming it is in stock). Partial Refund: If an exchange doesn't work for you, we can offer a partial refund as a goodwill gesture. This refund will be processed as a portion of the purchase price. Please tell us your preference and we will try to accommodate your request promptly. Your satisfaction is important to us and we will assist you in resolving this issue. We appreciate your understanding and the opportunity to correct errors. Please contact [email protected] with your choices and we will handle them accordingly.
Charlotte Deary
1 reviews GB
Worst customer service!!
Placed an order on the 14th April for some things for my holiday which was on the 13th May. Shipping states 6-10days. I chased the order to be told it had been despatched. Took over 4 weeks which meant the order arrived when I was on holiday however the parcel took time to locate as the shipping label details which were supplied was incorrect. I have emailed several times and don't seem to be getting anywhere (Elena obviously doesn't wanting customer support person of the year) They have offered me a 10% refund which I have declined due the fact the clothes were for my holiday. I have asked how I can return these to be told I can't because of the return policy states 7 days. I have seen sent an email today to be blocked!!!
Date of experience: April 14, 2024
Thank you for choosing LikeMyChoice. We look forward to assisting you further. I hope this message finds you well. We appreciate your openness in sharing your recent experience with us, and we sincerely apologize for any inconvenience you may have encountered. Your feedback is invaluable to us as it helps us enhance our services. Upon careful review of your case, it's evident that there was an unintentional delay in our response to your emails. We understand the frustration this may have caused and are actively working to improve our communication process. Rest assured, your concerns have been noted, and we are taking necessary steps to ensure a more efficient and timely response to all customer inquiries in the future. We understand the importance of addressing your concerns and are committed to ensuring your satisfaction. Your patience and understanding during this process are greatly appreciated. If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We value your continued support and look forward to serving you better in the future. Thank you for choosing Like My Choice.
Jules S
1 reviews US
They do not allow any returns even for…
They do not allow any returns even for size issues and poor quality or if you don’t like something. The pictures are misleading. For example it is described as loose and shown loose on the model but then I couldn't Even close the front buttons and they wouldn’t allow me to return anything and then they blocked me from following up with another email. Basically a scam.
Date of experience: May 28, 2024
Hi Jules， I'm genuinely sorry to hear about your disappointment with the quality of the dress you received. Your feedback is important to us, and we take your concerns seriously. I understand how frustrating it can be when an order doesn't meet your expectations, and I want to make this right for you. Our goal is to provide our customers with high-quality products, and it's disheartening to learn that the dress you received did not meet these standards. We appreciate your feedback as it helps us identify areas where we can improve our products and services. I once again apologize for the inconvenience you've experienced and thank you for your patience. We value your business and hope to have the opportunity to serve you better in the future.
Cassandra
1 reviews GB
SCAM SCAM SCAM.
SCAM SCAM SCAM. Do not give these people your money. delivery took about 3 weeks and once I tried to return due to the items being of a very poor quality - they just refused to allow me to return the items. Not really explaining why and being condescending about my frustrations. Shut these guys down!
Date of experience: May 28, 2024
Dear Cassandra, We are deeply sorry for the negative experience you had with our company. Your feedback is important to us and we hope to resolve your issue as quickly as possible. We are disappointed that the garment did not meet your expectations and will review the garment to identify areas for improvement. We value your business and want to make sure you are satisfied with your experience. Your feedback helps us identify areas for improvement and we are taking steps to enhance our service. We again apologize for any inconvenience and thank you for your patience and understanding as we work to resolve this issue for you. Please feel free to contact our customer service team at [email protected]. We're here to help. Thank you for bringing this to our attention.
Keely Walsh
1 reviews GB
The model must be 3ft tall and weigh 3…
The model must be 3ft tall and weigh 3 stone!!!! After waiting over a month I received what I can only describe as a poor copy of what I thought I was purchasing. I'm a 10/12 so ordered the M as suggested by their size guide, plus the fact that it was "oversized". I can't do it up across my chest and it's so short on the body that it doesn't even reach my hips. Save your money and avoid this place at all costs.
Date of experience: May 28, 2024
Dear Keely, Thank you for contacting us and sharing your concerns about your recent purchase. We apologize for any inconvenience you may experience. Our goal is to ensure our customers are satisfied with their purchases and your feedback helps us strive for excellence. We apologize for any disappointment you may experience and we hope to work towards a resolution. To resolve your concerns, we would like to offer you two options: Exchanges: We can assist you in exchanging your item for a different size or product of your choice (assuming it is in stock). Partial Refund: If an exchange doesn't work for you, we can offer a partial refund as a goodwill gesture. This refund will be processed as a portion of the purchase price. Please tell us your preference and we will try to accommodate your request promptly. Your satisfaction is important to us and we will assist you in resolving this issue. We appreciate your understanding and the opportunity to correct errors. Please contact [email protected] with your choices and we will handle them accordingly. Thank you for choosing LikeMyChoice. We look forward to assisting you further.
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About
LikeMyChoice® - I See The Light. The flower is always so beautiful, fascinating, and free. She never blooms for whom but herself. She blooms towards the light without any little hesitation, doubt, or fear. Why is she so charming? Because she is a part of nature. She found the light. She found herself. At LikeMyChoice, we offer Boho Design handicrafts, which include Jewelry, Dresses & Flower Accessories. Inspired by nature, we believe that every creature and moment is unique. So we make every single handicraft natural & unique by hand. Whether you are searching for a piece of exceptional jewelry set for a gift or to add some sparkle and sophistication to your wardrobe. We are your unique choice. We believe you are not wearing it to please others. You just simply like it. The very moment you touch it, you are touching nature and the light in your heart. I see you. I see me. I see the light. - LikeMyChoice