Reviews 3.4
94 total
Stephane Alvarez
1 reviews AU
Everything are very bad !!
Everything are very bad !!! Jacket are very Bad quality are very Bad service are very Bad dont buy anything from them please if you dont want a Bad suprise.
Date of experience: October 28, 2020
Klaus Hülsmann
1 reviews DE
Attention wrongly delivered
Attention wrongly delivered, no more answer to i mail exchange will be ignored
Date of experience: January 14, 2021
David Tremblay
1 reviews CA
Moto gp full leather suit
I bought a full suit from them on may and it was supposed to be delivered 4 to 6 weeks after . i received it after 10 weeks . Everything was there . I’m satisfied with the quality of the suit ,but the customer service is really bad . worst experience ever online for my last 20 years .
Date of experience: August 01, 2021
Michael Mitchell
1 reviews ZA
Received my jacket today
I finally received my jacket today,its really nice,in very happy with it,cannot wait to ride my bike with it,i will definitely stand out.If only there customer service was better it would have been a pleasant experience. Thanks for a nice jacket.
Date of experience: October 11, 2021
Thank you for the suggestion. Due to the Covid pandemic the shipping transit time has been increased and we have no control over it.
David Smith
1 reviews US
I am a regular customer and they never…
I am a regular customer and they never disappointed me and the people I recommended. 10/10 for quality and services.
Date of experience: October 13, 2021
Ulla Knutsson
1 reviews SE
Ordered a pair of black gloves and…
Ordered a pair of black gloves and after 7 weeks I recieved a pair of too small brown gloves.
Date of experience: January 24, 2022
Yuri Frolov
1 reviews RU
Have never received the jacket ordered.
Have never received the jacket ordered. In fact, I'm pretty sure the jacket was never sent, since the tracking number wasn't provided. "Customer support" is totally unresponsive. I strictly suspect that this "company" is no more, than a site in internet. This guys are SCAM, beware.
Date of experience: February 17, 2022
we shipped your jacket two times, but you were unable to custom clear that. We are not responsible for the custom clearance on international orders.
Christopher Senft
1 reviews DE
2 Big mistakes
The top button of the pants broke after opening the 3rd time. I wrote an email and also via WhatsApp, I received NO reply. In addition, my phone number was passed on to another customer, who then called me and asked me if I got the right suit. He had the wrong one. This violates data protection!!!
Date of experience: August 25, 2022
Sorry for the inconvenience, can you please let me know your order number and details on [email protected]
James Martin
1 reviews US
Worth every penny
Great product and well made. Fit is as described and true to the size charts given for the product. Would buy again.
Date of experience: August 25, 2022
Thank you James
Dylan, Brighton
1 reviews GB
A bit late, but best quality leather!
I ordered the Benjamin Button Brad Pitt jacket; & it is as good if not better than it appeared to be online. I ordered 21st July, it came 31st August. The order came unexpectedly, I got the email two days' later, but I happened to be in, which was fortunate. I had asked if there was a delay, & the staff member did everything he could to inform me every step of the way, after a day or so. It was a result of holiday's affecting some orders. I gave this a 5 star review, because in the end it is about the product, & I love this jacket. It is slightly thicker, slightly more shell-like than it appears online, but I think it is even better. The leather quality is to fantastic to the touch. I recommend the product, delays were accounted for. Thanks Leather Collection! Excellent quality gear.
Date of experience: September 03, 2022
Thank you.
Ginger
1 reviews FR
Perfect
Everything was perfect! My order is like I asked and received on time. Customer support is really reagent and so nice despite my (soooo) many messages. If I have to, I will definitely order again from them. Thank you so much!
Date of experience: September 12, 2022
Thank you.
SJ
1 reviews US
This is a scam website
This is a scam website. The company is out of Hong Kong. They will debit your card and never send the product. BUYERS BEWARE
Date of experience: September 16, 2022
1. Leather Collection (https://leathercollection.com) is a made-to-order leather apparel company. 2. There are a couple of customers' complaints about the products not being delivered. We investigated and finds that there is a misunderstanding, you placed the order on leatherscollection.com (Leathers Collection) not with us on leathercollection.com (Leather Collection). 3. The website leatherscollection.com (Leathers Collection) seems to be a scam website. Please raise a scam case and proof, and mail them to [email protected] with all the related information that the shops have misused. 4. Please contact your bank and open a case for the transaction. You will get the money back. 5. You can give your review and feedback on https://www.trustpilot.com/review/www.leatherscollection.com
COTTON IOI
1 reviews CH
custom-made leather chaps
I ordered custom-made leather chaps to wear over my work pants for going on the bike. They were delivered as promised and fit very well. The quality at this price is top.
Date of experience: September 28, 2022
Thank you
tj
1 reviews US
No need for worry
I was on the fence a little after making my purchase because I ordered from LeatherCult previously and never received my order. This was the real experience however as I received my jacket from LeatherCollection and it was exactly how I envisioned it would be when I designed it. LeatherCollection has made one of my most prized possessions and I'm so happy!
Date of experience: September 27, 2022
Hi Tj, we are glad that your happy with your purchase.
MBD
1 reviews US
no delivery …
never received item
Date of experience: December 28, 2022
Hi Alexis, You placed order for Stylo White Motorcycle Pants Women in 3rd June 2022, and the order was shipped on 7-Jul-2022 with DHL tracking number 3656850470 and delivered on 12-Jul-2022 on the following shipping address Alexis Thomas 1602 Governors Drive Apt 2528 Pensacola, Florida, 32514 United States I have requested the proof of delivery from DHL and will send it to you.
P.W.
1 reviews DE
To make things short : A great experience it was, thank you !
While beeing a bit skeptical in the very first place on how the overall quality and the accuracy of fit may be, I must say I m really, really satisfied with what I got in the end. The colors look great, you have multiple options to choose from on how the leathersuit is configured and the size of the leather suits stick exactly to the size chart. So be sure to check that on out in advance and detail. I ve been going for two of the MotoGP rider suits replikas and they both arrived well packaged in a very short term like it was advertised on the webpage. (This kind of work needs some time to be made.) Also there have been custom changes been possible to certain areas of the leather suit, which was very important for me due to my overall proportions. To be honest with you guys, I would totally recommend somebody to buy from them again. Of course you wont get an Dainese-Level kind of product, but the value of their work is great as I can tell by now. Hope this review helps somebody with his decision. Greetings from Germany.
Date of experience: November 17, 2022
Thank you so much for your kind words and for taking the time to let us know about your positive experience with our personalized sizing and delivery service. We are delighted to hear that you were happy with the process and the product. Thank you again for your business and for your kind review. We hope to have the opportunity to serve you again in the future.
Berni from Bavaria
1 reviews DE
Kawasaki_Leathers_1975
Dear Leather Collection, Thank you very much for the beautiful leather suit. It was made exactly according to my specifications and corresponds exactly to my ideas! The communication was perfect and always prompt. Please also pass on my thanks to the craftswomen/men who made this beautiful leather suit. Best regards from Bavaria / Germany Berni
Date of experience: December 29, 2022
Thank you Berni, Thank you again for your business and for your kind review. We hope to have the opportunity to serve you again in the future.
Fabian Siegert
1 reviews DE
Article did not arrive, customer supported did mit reply
The article did not arrive, however it was said that they should have arrived. DPD could not track the problem down on the next day (!) and customer support from Leather Collection did mit reply to any request. I had to contact PayPal to get my money back which took a while but worked out great in the end. And to top of off, I got an e-mail after 6 months that my package is on route! I would not buy from them again !!
Date of experience: May 19, 2022
Hi Fabian Siegert, Just checked your order details. You placed order 26th April and the order was shipped on 30th April 2022. The gloves were delivered on 17-May-2022 on your address Fabian Siegert Goldbergstraße 4 Vendersheim, Rheinland-Pfalz, 55578 Deutschland I am unable to update the delivery proof here, I am forwarding it to you email ID.
Nadine Dubois
1 reviews DE
Never ever! Disaster!
Never ever! Desaster! They sent me a completely different pair of pants. I ordernd a beige without zipper and received a green one with zipper on the sides and now they say it‘s the pants i ordered and don‘t respond to my messages anymore. I xo
Date of experience: January 16, 2023
We apologize for the inconvenience and frustration you have experienced due to receiving the incorrect pair of pants. This is not the level of service we strive to provide, and we understand how disappointing this situation must be for you. We would like to assure you that we take your concerns seriously and are committed to making things right. Please provide us with your order number, and our customer service team will promptly investigate the issue. We will work diligently to rectify the situation, whether that involves sending you the correct pair of pants. We apologize for any lack of response to your previous messages and will ensure that our team is more attentive to your concerns moving forward. Your satisfaction is of utmost importance to us, and we will do everything we can to resolve this situation promptly. Once again, we apologize for the inconvenience and appreciate your patience. Thank you for giving us the opportunity to address this issue, and we look forward to making things right.
Christian M.
1 reviews CH
more than 6 weeks delivery time…
It tooks around 6 weeks till the ordered chaps where delivered, everytime i asked and wrote for more clarity it tooks more than 48 hours till i get an answer which was usually not supportive or helpful or just wrong. A lot of promises which where not held. At the end the product itself was perfect and high quality, the service unprofessionel
Date of experience: February 15, 2023
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About
Leather Collection does the job better than anyone when it comes to motorcycle leather apparel. Using only the best available materials and genuine kangaroo and cow leathers, we craft Motorcycle Racing Suit and Leather Motorcycle Jacket to provide maximum safety on roads and tracks. It's not only safety that we are known for, but innovation, technology, and craftsmanship are also our natural strengths. Motorcycle leather suit with perfect fitting and upgraded ergonomic features offer greater comfort and control over the ride, extended abrasion, tear and cut resistance, and CE level 2 rated safety armours.
With our latest range of leather motorcycle jackets and suits we are boosting the confidence of the riders especially to professional ones and taking the sports to the next level, that is open to accept the challenges and risks of speed.