Reviews 4
1,807 total
Jeremie Thomas
1 reviews US
Easy process no hassle
Easy process no hassle. I’m a lifer now.
Date of experience: August 14, 2023
Ryan D.
1 reviews US
Excellent experience
Fast. Seamless transaction!
Date of experience: August 15, 2023
Mukasa M.
1 reviews US
Customer service
Customer service
Date of experience: August 16, 2023
Pooja K.
1 reviews US
Easy and simple process!
Easy and simple process!
Date of experience: August 18, 2023
David B.
1 reviews US
Easy peasy
Simple. Streamlined. Highly recommend
Date of experience: August 21, 2023
Robert H.
1 reviews US
Easy process
Easy process. Very helpful customer service. Thank you!
Date of experience: August 23, 2023
B.
1 reviews US
Quick and easy process
Quick and easy process. Customer Service was also very helpful.
Date of experience: August 25, 2023
Dymond W.
1 reviews US
Great Service
Fast, Easy, Efficient
Date of experience: August 24, 2023
Bryant M.
1 reviews US
Application was easy and rate quoted…
Application was easy and rate quoted was very competitive. Highly recommended!
Date of experience: September 03, 2023
Matt Witt- PCL
1 reviews US
Scam, they publish fake monthly premiums to lure you in
Scam. Advertising for seniors everywhere for 250,000 of life for $15/mo. I went thru the application. It has sliding scale of amount of coverage, length, and price. I chose 1,000,000 for 15 years. The cost they showed me was $240 a month. That false number tricks you into filling out the full application and giving them everything about you including full name, address, phone, email, date of birth, your doctors name and address, all of you medical history, and the last 4 of your social security number so they can pull a "soft" credit report on you. When you finish and hit enter, it came back with a price of $467 per month, and that I will have to wait for a decision, up to 4 weeks, to investigate or have a rep they hire come to my home and do a physical. They partake in totally false advertising to seniors, tricking them to apply with a fake cost. None of what happened to me was in any of the online advertising. Do not get tricked into the fake internet rates.
Date of experience: September 06, 2023
Thank you for your feedback, Matt. Happy to clarify! To start, the dollar amount you saw at the beginning of the application is a quote, or an estimated price. In general, the difference between a quote price and a fully underwritten offer has to do with the amount of information available. The initial quote price you saw before completing the application is based on only a few parameters (i.e., age, gender, height, weight). After you submitted the application, the price was then updated with the additional information that was submitted. We'll be happy to discuss to look further into the cause of the price increase. Please feel free to reach out to our support team at [email protected] for more information.
Michael S.
1 reviews US
A mixed experience
I was interested in getting life insurance quotes, and I saw that my auto insurance (Geico) appeared to offer it via a link that looked like it would go to another page at the Geico site. There was no indication that it was to a third party, but I ended up at Ladder. I was a bit put off by what seemed like dishonesty to me. Furthermore, it was unclear to me at first whether I was just getting a ballpark quote, or actually submitting an application. It turned out to be an application, which I wasn't really prepared for. As an application, the process was pretty streamlined, so I finished it. My application was accepted at a reasonable (but a bit on the high side) monthly payment. Most cheaper insurance requires a doctor to verify your health, which makes the process more burdensome. As I was still collecting quotes from various insurers, I sat on this for a while. At this point I was hounded daily via email and phone calls by Ladder representatives. I ignored them and wished they would get the hint that I didn't want people bugging me. I eventually decided to purchase the policy offered by Ladder. They didn't make a good impression on me, but the price was decent considering they didn't make me get a checkup from a doctor. The policy is underwritten by Allianz, who has a good reputation, otherwise I may have declined. So, all in all, a mixed experience.
Date of experience: September 06, 2023
Hi Michael, thank you for the feedback and for choosing Ladder. As of this time, we see no record of making phone calls to you, and so we would like to understand your experience better. Someone on our team will follow up with you soon regarding your experience with Ladder.
James P.
1 reviews US
Very pleased with the painless…
Very pleased with the painless application process and the fact I could do everything online with no pesky phone calls and pressured up sales.
Date of experience: September 15, 2023
Happy Customer
1 reviews US
Simple Streamlined Experience
Simple, communicative, and fair pricing. They may not be the cheapest or fastest you can find online but they are thorough and thoughtful in their underwriting process. I trust them more than the other online providers I received quotes from.
Date of experience: September 19, 2023
Karen S.
1 reviews US
Very easy to work with
Very easy to work with. Would suggest to anyone
Date of experience: September 23, 2023
Rebecca B.
1 reviews US
Made the process very easy
Made the process very easy. Quick response. Would recommend.
Date of experience: September 25, 2023
Paul M.
1 reviews US
Dear Ladder Life Team,
Dear Ladder Life Team, I wanted to take a moment to express my appreciation for the incredibly easy and straightforward registration process I recently experienced with your company. From start to finish, the process was a breeze. Your user-friendly interface and clear instructions made it simple to provide the necessary information, and I was impressed by how quickly I was able to complete my registration. Thank you for making this typically complex task so straightforward. It truly sets you apart in the industry. I look forward to my continued experience with Ladder Life. Paul M.
Date of experience: September 28, 2023
Zenon Avery
1 reviews US
Great and Easy way to get Term Life…
Great and Easy way to get Term Life Insurance.
Date of experience: October 02, 2023
David M.
1 reviews US
Super easy without getting dozens of…
Super easy without getting dozens of calls from commissioned based agents
Date of experience: October 19, 2023
customer
1 reviews US
Literally got an offer in 10 minutes…
Literally got an offer in 10 minutes and was able to accept right away! Such a weight off my chest!
Date of experience: October 20, 2023
Chant
1 reviews US
Excellent response in a timely manner
Excellent response in a timely manner. Quote was reasonable.
Date of experience: October 21, 2023
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About
We started Ladder because we fundamentally believe life insurance is good—for people and communities. But at some point, it was hijacked by high pressure sales tactics, expensive products, and slow processes. It’s time for better life insurance. Ladder gives you a smart, secure, straightforward way to take care of your people, while saving you time, money, and (lots of) hassle.