Reviews 4
1,807 total
Weniford L.
1 reviews US
Got peace of mind in no time!
Usually shopping for life insurance is like getting a root canal. You made the process informative convenient and quick to complete. I got peace of mind in no time. Was putting doing this off and the process was so easy.
Date of experience: July 22, 2020
LORIE W.
1 reviews US
Great!
Great! Very easy to apply
Date of experience: July 22, 2020
Nikki
1 reviews US
This is the best company
This is the best company! Wonderful rates and great people
Date of experience: July 22, 2020
Rhonda J.
1 reviews US
Customer service Agent Brandon was…Single Mom Nurse Manager Essential Worker
Customer service Agent Brandon was AMAZING! VERY knowledgeable, helpful, kind, pleasant and patient. Thanks Brandon, Keep up the GREAT work!!
Date of experience: July 23, 2020
Christine
1 reviews US
The quote experience was easy and…
The quote experience was easy and seamless. What was frustrating is that I received a text stating that my quote would expire the next day when in fact I had another 10 days or so to review my quote. Then the person who texted me, called to apologize for the mistake, told me that they would reopen my quote on the 21st, when he didn't need to because my quote would still be active.
Date of experience: July 23, 2020
MC
1 reviews US
Loved that i could buy the policy…
Loved that i could buy the policy online after just a few minutes, and that the price seamed reasonable. I wish i did not have to share so much personal information, but i guess that is what you need to be able to price the policy.
Date of experience: July 24, 2020
Garron K.
1 reviews US
The process was smooth and all of my…
The process was smooth and all of my questions were answered immediately.
Date of experience: July 24, 2020
Elana F.
1 reviews US
This was so easy and fast
This was so easy and fast. I'm grateful that peace of mind doesn't always have to mean jumping through hoops!
Date of experience: July 28, 2020
A K
1 reviews US
Anything but instant
I came to Ladder originally because they offered a streamlined,quick, and easy process and I just wanted a quick quote to see where I stood and what sort of rates they offered. I submitted the preliminary application online and was hoping to be able to see a rate and sign up if it was a good price. However, Ladder has been "reviewing" my application for over 2 weeks now and I'm still left wondering what's going on. Edit: Ladder has replied asking me to inquire about my application as they may need more details. Just as an FYI, I have reached out to ladder support on 07/20,07/23,07/27, and 07/29 essentially asking for an update or if they needed anything else from me. I was told that underwriters were working and they would let me know if they needed anything else.
Date of experience: August 01, 2020
Hi AK! Thank you for the feedback. We would be more than happy to provide you with an update on your application. For some customers, we need them to complete additional underwriting requirements in order to offer them the best possible price. Please reach out to us via [email protected] so that we can follow up with more specific details! Best -- The Ladder Team
BRIAN TURNER
1 reviews US
Saw the commercial
Saw the commercial. Went online, two minutes later I had 1,000,000 policy. No hassle. No doctor. Backed by Fidelity. No down side No Cap
Date of experience: August 12, 2020
John
1 reviews US
Poor experience - won't recommend to friends and family
Ladder life's claim that they can offer policy instantly is not true. After applying I got message saying "saliva test" is needed. After waiting 15 days i got an email saying that my application has been denied due to a prescription I take. It turns out the "saliva kit" was incorrect step they showed on their website. It never arrived and decision was made without any explanation. Nothing wrong with the decision but it kind of messes up things when I apply elsewhere and i will need to tell that i have been rejected by ladderlife. In hindsight I should have applied for reputable company like HavenLife instead and done the medical exam if they needed one. Went with Ladderlife purely yo get quick decision. It was a mistake!
Date of experience: August 12, 2020
Hi John - we're sorry to hear about your experience and thank you for sharing your feedback with us. We'd be happy to provide more details on our decision if you email us at [email protected]. Best - The Ladder Team
Viktor Green
1 reviews US
Adulting made easy
I was able to get life insurance (which I’ve been thinking about especially in these times) right from the app. It was hassle free and the representative (Brandon) who helped me was great. Overall great experience would recommend to anyone who needs insurance.
Date of experience: August 14, 2020
Pauseandposephotobooth Mike
1 reviews US
Simple and fast completed it in under…
Simple and fast completed it in under 10 min was approved and am now covered! I would highly recommend using Ladder to my friends and family.
Date of experience: August 25, 2020
natalie blackman
1 reviews US
Good experience
Process was easy. I did have a bit of confusion with my lab kit being received, but it was quickly resolved. Good experience overall. My customer service rep was knowledgeable and friendly.
Date of experience: September 11, 2020
Derrick Abbott
1 reviews US
It's been a great experience so far
It's been a great experience so far. Sign up was easy, and everything was taken care of online. I received a great quote and signed up instantly
Date of experience: September 17, 2020
James Holden
1 reviews US
Super easy
Super easy - got coverage in less than 20 minutes.
Date of experience: September 18, 2020
Katie Danger
1 reviews US
Great coverage - Great rates - Easy Approval!
I was looking for life insurance that didn't require all the hassle of going to a doctor, filling out a ton of forms and an intense background check. I am a healthy individual who needed basic coverage to care for my family in the event of my passing. Ladder Life made it easy for my spouse and I to apply for coverage, and not have to jump through so many hoops. This is the way life insurance coverage should be for people who are generally healthy and young. Cheers!
Date of experience: October 05, 2020
Anita Rutter
1 reviews US
This has been the easiest most pain…
This has been the easiest most pain free way to obtain life insurance. The whole approval took less than 15 minutes. The rates are some of the best I have seen and everything was laid right out on the table. Very easy to understand and seems easy for the beneficiaries if something does happen. The team member that contacted me was very helpful and there wasn't any pressure to sign up. Definitely recommend!!
Date of experience: October 21, 2020
Nazif Gashi
1 reviews US
Everything was easy
Everything was easy , simple, fast , also the person Pierre who I spoke to on the phone he explained everything properly, and was extremely helpful. The process was a pleasure
Date of experience: October 22, 2020
Michelle Potter
1 reviews US
Ladder was helpful and worked with me…
Ladder was helpful and worked with me quickly and efficiently. Never had an easier experience getting life insurance. I would recommend them to anyone! Fabulous providers!
Date of experience: November 27, 2020
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About
We started Ladder because we fundamentally believe life insurance is good—for people and communities. But at some point, it was hijacked by high pressure sales tactics, expensive products, and slow processes. It’s time for better life insurance. Ladder gives you a smart, secure, straightforward way to take care of your people, while saving you time, money, and (lots of) hassle.