KEDMA

Scam like manipulation

Horrible sales tactics. Genuinely like a scam operation. I was walking in the mall and the sales lady practically grabbed my hand and put this peeling cream on, admittedly it did make my skin smoother but was £109 (in pesos 8,000). I said no because it was too expensive but they kept on at me until the employee gave me two for the same price plus a free facial service. I was okay with this an bought it, however the products are not what was expected when i brought them home, they were half filled and looked to have been used already, the product also was dried on the outside of container and the seal was non existent. Definitely not the luxury that was described im so disappointed. And for the sales tactics… i was given a free facial which i thought would be relaxing but no, they harassed me trying to get me to buy the £1,000 facial set?? I kept telling them no i don’t even have that kind of money but 3 of the employees were surrounding me and telling me i could use a credit card and practically using every sales tactic but in the worse way possible. What’s worse is that i was stuck there because my face was covered in a white face cream that takes 45 minutes to wait until it can be taken off. I felt so harassed and trapped it was terrible, i had to lie about having a reservation elsewhere in order to leave, even then they were reluctant. Overall bad experience with this brand, and looking online they seem to have similar reviews. This store was in SM Cebu philippines.