Reviews 4.3
324 total
Tara Giese
1 reviews US
EXCELLENT customer service!!!
EXCELLENT customer service!!!! I called looking for a pair of shoes that was sold out everywhere else I looked online.. including Hoka’s own website! Luckily, Karavel had my size and got them shipped to me immediately so I could get them in time for a trip a few days later. I got them the VERY NEXT DAY in DFW and paid no extra shipping charge! Next time I’m in Austin, I will seek out this place and buy more shoes from them again! I wish I would have caught the guy’s name, but hopefully he’ll see this review and know how much I appreciated the help. I would have sworn this kind of service didn’t exist anymore!
Date of experience: April 24, 2023
Susan
1 reviews US
I love the new store
I love the new store. Great location, always the best service and what a huge selection of high quality shoes.
Date of experience: April 25, 2023
B Martin
1 reviews US
Ease of ordering
Ease of ordering. Fast shipping. Great communication!
Date of experience: April 25, 2023
Jonathan March
1 reviews US
Knowledgeable and kind
Was referred here by my orthopedist. Long, careful fitting. After two visits, now have 2 pairs of Hokas with carbon fiber plate inserts, so comfortable and protective. Will return to Karavel the next time I need shoes.
Date of experience: April 24, 2023
lizzi coyle
1 reviews US
Wonderful selection of highly-coveted sneakers!!
I’m so happy that I was able to purchase a pair of rare Hoka sneakers from Karavel Shoes!! I’ve been searching for this highly-coveted pair of Hoka Kawana Sneakers for the longest time, and I’m so glad that they had my size in stock! Thank you very much for your exceptional & unparalleled assistance, Karavel Shoes!! I will definitely shop with you again soon!! 😊
Date of experience: April 24, 2023
Latasha Child's
1 reviews US
Shoes departments
I would like to get more shoes
Date of experience: May 09, 2023
harrice
1 reviews US
Wonderful experience
Wonderful experience, service is good staff is supportive
Date of experience: May 01, 2023
John Viscoglosi
1 reviews US
Good Experience!
Order process was quick and easy, and price was good. Shipping was quick.
Date of experience: May 04, 2023
Andrea Price
1 reviews US
Miguel was awesome to
Miguel was awesome to work with!
Date of experience: May 07, 2023
Grateful Customer
1 reviews US
Kind and Competent Service
Helpful salesperson guided me to the right fit and best style for my foot. I had already bought one shoe elsewhere and held another at Karavel based on reviews, but the measurement and service process confirmed a third that was best. So grateful. It had been years since I had a truly comfortable athletic shoe.
Date of experience: May 12, 2023
customer
1 reviews US
Best shoe store in Austin
Huge selection of brands, styles, and sizes. Great personal service from experts.
Date of experience: May 20, 2023
Robert Poirier
1 reviews US
Fast delivery - Great Deal
Fast delivery. Super comfortable shoes and was a Great Deal!
Date of experience: June 21, 2023
Kelley Kendall
1 reviews US
No issues!
I didn’t have any issues. Fast shipping and product was as expected. I would definitely order from here againn
Date of experience: June 13, 2023
Katherine Galloway
1 reviews US
Easy Pay and fast free shipping.
Easy Pay and fast free shipping.
Date of experience: June 23, 2023
Nels Nelson
1 reviews US
This was a super easy buying experience
This was a super easy buying experience, and the assistance of the sales representative at the store was very helpful last year, so I knew exactly which brand, line, and size of shoe to get.
Date of experience: June 23, 2023
Carbob
1 reviews US
I don't usually order online but it was…
I don't usually order online but it was easy & successful.
Date of experience: June 23, 2023
Radine Borowsky
1 reviews US
Shoe sthe Naot shoes
Couldn’t find the Naot shoes, Birgit, locally or online. You were the only ones who filled my needs quickly and pleasantly. Thank you!
Date of experience: July 01, 2023
Monica Canestaro-darby
1 reviews US
Arches supported
Found exactly what I needed and y'all delivered it to me in 3 days.
Date of experience: July 02, 2023
Linda
1 reviews US
I had purchased a pair of Mephisto…
I had purchased a pair of Mephisto sandals when I was in your store in March. They were so comfortable, I bought them again! Thanks for your quick service.
Date of experience: July 11, 2023
Kevin Ott
1 reviews US
I ordered 2 pairs of HOKA's
I ordered 2 pairs of HOKA's on the website. No issues. Easy and got the shoes in just 3 days.
Date of experience: July 17, 2023
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About
Since 1937, we have specialized in helping our clients restore the balance of their natural bodies through healthy feet. We carry a wide selection of fashionable, comfortable shoes and orthotics for both women and men.