Reviews 2.9
21 total
JB Beltran
1 reviews HK
Smooth ordering experience
Smooth ordering experience. Customer service has been very quick to respond my inquires
Date of experience: December 19, 2021
Dianne
1 reviews US
False advertising
False advertising! The item I received wasn’t even close to what I ordered. I was so disappointed. I ordered a cardigan that clearly is lined and a totally different fabric in photos than the item I received. The one I received was a printed on cheap polyester and the white it was printed on shows.
Date of experience: March 01, 2022
Sherri Green
1 reviews US
Lack of customer service
When ordering I received nothing to confirm order other than receipt on credit card bill. Wrote to them via contact on email to get a confirmation number and received nothing. Received item. Measurements were definitely smaller in bust line. Tried contacting them for return and still no order number, but yet you need one to do a return online. Reached out via phone three times and phone is a general message. Reached out in an email over nine times and nothing. They claim 24 hour response but obviously that is not true.
Date of experience: April 22, 2022
Debra
1 reviews US
Do not and I will repeat do not order…
Do not and I will repeat do not order from this company. They are scammers and the quality of their clothing is not worth the price they charge. I ordered items that did not fit and the quality was bad. I wanted to return the items, but when I do the return, the only option is a credit. Did not want a credit I would not spend another penny with these people. I emailed them from their site several times, never received a response? Called several times at 3 different numbers including their corporate office and was only able to leave messages with no return phone call. I emailed them from my personal email nothing. I finally decided to do the return and get a RMA number, received email that they would issue me a return label nothing. Finally sent my the items back with the RMA number they provided because I received no response and disputed on my credit card. They send back to the credit card company their return policy, which was not readable and said I never contacted through the portal or phone calls. They also said that they did not receive the merchandise back. I have a delivery receipt. Lies, lies and more lies. Do not do it. Also they have multiple websites they sell these fake clothes too. I’m fighting for my refund right now. Do no do it.
Date of experience: May 04, 2022
Chris Whitney
1 reviews US
Total scam
Total scam. Ordered a sweater dress and recieved an ugly not even close to the same one I ordered. Can not get a response from customer service. 10 emails and 4 unreturned calls. Save your money
Date of experience: July 02, 2022
kelley pinnick
1 reviews US
Terrible Quality, Terrible Service
Same as all the others, terrible experience. The item they sent me is not the item I ordered- looks like something from a Halloween store, different material, different color. They will only offer credit even though their website states they offer refunds. Not responsive via email. I do no recommend purchasing anything from this website.
Date of experience: September 01, 2022
Siobhan White
1 reviews IE
Please don’t order from this site
Please do not order from this website! The quality of the items I received is a disgrace.
Date of experience: September 16, 2022
Christina Cheek
1 reviews US
I ordered a dress and a pair of jeans…
I ordered a dress and a pair of jeans from Insbyr.com. The jeans were fine but the dress wasn't what I ordered at all!! I have been trying for weeks to get a refund but no replies and the customer service number is disconnected. DON'T ORDER FROM INSBYR.
Date of experience: October 12, 2022
Carrie B
1 reviews CA
Bad quality and no reply from company
Ordered a “wool” coat off this site. When it arrived it was nothing more than a sheet of felt. Horrible quality. I’ve been trying to get a refund and no reply from customer service. Don’t buy from here!!
Date of experience: November 07, 2022
Arlene Kidd
1 reviews GB
I ordered a dark brown leather jacket…
I ordered a dark brown leather jacket that took weeks to come and when it did it was not only bad quality but didn't look anything like the picture. Tried contacting Insbyr who did not respond as soon as they knew I wanted to return something. Now stuck with it. Would not recommend anyone to order anything from this website..
Date of experience: November 12, 2022
Mayfield Soldavini
1 reviews US
the delivery was fast.
I was a bit hesitant about ordering a dress from an online store, but I'm glad I went ahead and did it. The quality and fit of the dress I received from Insbyr exceeded my expectations.
Date of experience: May 25, 2023
alex bendon
1 reviews US
I'm amazed by the quality of the…
I'm amazed by the quality of the jumpsuit I purchased from Insbyr. Despite the long-distance delivery, it arrived within a week without any issues. The fit guide provided accurate measurements, resulting in a jumpsuit that fits me perfectly. Insbyr is definitely worth considering for your fashion needs!
Date of experience: May 31, 2023
norvall hewart
1 reviews US
Insbyr has won my heart with their…
Insbyr has won my heart with their outstanding jumpsuit and customer service. I was initially skeptical about ordering a jumpsuit from overseas, but Insbyr proved me wrong. The delivery was surprisingly fast, taking only a week to reach me without any complications. Thanks to their helpful fit guide, the jumpsuit fits me like a dream.
Date of experience: June 11, 2023
Ra We
1 reviews AU
Not good Not good squeezing breast flat. Just for flat chest women. breast flat
Not good squeezing breast flat. Just for flat chest women.
Date of experience: August 16, 2023
Alfie Francis
1 reviews US
Insbyr is my new go-to
Insbyr is my new go-to! The styles are fresh and the fit is amazing. There was a smol hiccup with my order, but they fixed it ASAP. Keep it up, guys!
Date of experience: October 18, 2023
Patrick Coleman
1 reviews US
Ooooh
Ooooh, my Insbyr goodies are to die for! Styles are so now and everything's super comfy. Had a small issue with a missing item, but they were super responsive. Kudos!
Date of experience: October 18, 2023
Jay Jenkins
1 reviews US
Got my first Insbyr order today and I'm…
Got my first Insbyr order today and I'm all heart eyes 😍. There was a small mixup with one piece but their cust service was on point. Deffo coming back for more.
Date of experience: October 22, 2023
Kieran Bartlett
1 reviews US
Got my order in like
Got my order in like, record time and the quality is insane for the price. Obsessed!
Date of experience: October 22, 2023
George Norton
1 reviews US
ordered a dress and it's perf for my…
ordered a dress and it's perf for my weekend plans. Had a small ish with shipping, but their team sorted it out real quick. Will shop again
Date of experience: October 24, 2023
Nicholas Stokes
1 reviews US
got my haul and I'm vibing with every…
got my haul and I'm vibing with every piece. There was a tiny mix-up but they sorted it out
Date of experience: October 24, 2023
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