Reviews 3.9
865 total
Anna Campbell
1 reviews US
People and Planet are important.
I love learning about the supply chain behind my products. It is important for me to understand who is making my clothing, what materials are being used, how those materials were sourced, and how they will transition after they are worn out. Indigenous shares detailed information about the organic nature of the cotton being farmed and used, they share about the beautiful people who are sharing their skills and trade to create each masterpiece, and they share their commitment to protecting our planet. The website is very easy to use and I appreciate the opportunity to vote with my dollars.
Date of experience: December 18, 2020
Thank you Anna! Your support means so much to us and the artisans that make your clothes, they do such an incredible job expertly crafting your clothes and caring for their local ecosystem. Just by choosing organic cotton over conventional cotton, you save a significant amount of water, keep soil nutrient-dense and provide economic stability for families. Thanks for being part of the INDIGENOUS family :)
Bearito
1 reviews US
Beautiful clothes
Beautiful clothes, perfect values, exceptional customer service.
Date of experience: December 19, 2020
Thank you Bearito! Your kind words mean so much to us and the artisans that make your clothes. We hope to see you back soon :)
Roslyn
1 reviews US
I still have not received my order.
I still have not received my order.
Date of experience: December 20, 2020
Hi Roslyn! Our apologies, your order just shipped yesterday. There are lots of delays out of our control due to the current situation, we hope you receive your order soon and truly love it :) Happy Holidays!
Cassie
1 reviews US
Amazing!
The material is soft yet the comfortable durability factor leaves you feeling like you're wrapped in a warm hug.
Date of experience: December 23, 2020
Thank you Cassie! Such a beautiful way to express our Fair Trade clothes! The Organic Pima Cotton is just incredible with its long lasting soft texture. Hope to see you back soon :)
Anon
1 reviews CA
Terrible shipping/customer service
I was given a tracking number for my product that states my package has arrived at a different location in a different company. Emailed the company and received a reply back with a different tracking number that is invalid when I enter it on the UPS site. Explained the issue in an email to them again and still no response. I have no received my package and it will be four weeks in 2 days. Customer service is not clear and unhelpful. I wouldn’t order again just due to the shipping hassle.
Date of experience: December 23, 2020
We're so sorry you had a bad experience with shipping. We will reach out to you personally to make sure you received your order and we sincerely hope that you love what you ordered :)
Bette
1 reviews CA
Perfect Dress
Just received my order (Dec 24) and I’m delighted with my new dress - great quality and style and fits perfectly. Wonderful addition to my wardrobe. Once I’ve actually worn it, I’ll likely order in another colour.
Date of experience: December 25, 2020
Thank you Bette! We're so glad you're happy with your new dress! The Organic Pima Cotton has such a soft and long-lasting texture so you'll be able to enjoy your dress for years to come. Enjoy :)
Ashley B.
1 reviews US
A great gift to give
This was a lovely cardigan that was soft and looks great. I appreciate that it is fair trade. All in all it made my husband very happy to receive.
Date of experience: December 25, 2020
Thank you so much Ashley! We're so glad you and your husband love the cardigan. Fair trade gifts make the best gifts, you can feel the love and attention that goes into each stitch. Enjoy!
Signe Sundberg
1 reviews US
Great service
Great service, great quality organics!
Date of experience: December 28, 2020
Thank you Signe! Hope to see you back soon :)
DeAnn Hollis
1 reviews US
Love the essential leggings I ordered
Love the essential leggings I ordered. Very good quality, very soft and extremely movable. I am 5 ft 6 at 150 and fit. I ordered a medium, but ordered them again and got small. Way better than anything I've ever gotten from Anne Taylor or Banana Republic or even Nordstrom and less money.
Date of experience: December 30, 2020
Thank you DeAnn! Thank you so much for your kind words. Your feedback on size and fit is helpful and other customers will appreciate it. Even better, the leggings are made with Organic Pima Cotton so they'll last longer and stay soft! See you back soon :)
Marsha
1 reviews US
I love this website and feel good…
I love this website and feel good buying their products. This year I ordered a gift card. The instructions about when you receive the gift card were confusing and the email with the actual gift card code took about 24 hours. The delay was not a problem but I think the instructions should explain that it may take up to XX hours to receive your card in email. I got concerned and thought there was an issue when I did not receive the email in the first few hours.
Date of experience: January 01, 2021
Thank you for the feedback Marsha! We're so glad the gift card worked out and will see how we can make the description more clear :)
Melissa
1 reviews US
Comfortable and well-made
I've purchased about 5 items from Indigenous and I love each one! Every single item, whether cotton or wool, is soft and comfortable. I feel good about myself in each one :) The prices are not cheap but definitely reasonable if the clothes last longer than 1 season. I'm too new to Indigenous to confirm longevity, but the clothes seem well-made. I did have one sweater that unfortunately came out of its plastic sleeve with some "authentic barn" smell! But after hanging it on a chair for 24 hours, the smell was entirely gone. I am definitely a long term customer and already planning my next purchase.
Date of experience: January 03, 2021
Thank you Melissa, your kind words mean so much to us and the incredible artisans that make your clothes. We're so glad to have you part of the INDIGENOUS family and hope to see you back soon. Enjoy!
Melissa
1 reviews US
I love my red essential poncho!
I love my poncho. I was afraid it might be too long with me being 5'4 but it is a great length. It is cozy as well. The red is a natural lighter red not a dark, saturated red but is still pretty. I have debated purchasing a second one and supporting a company that shares my values. The shipping was quick and the package arrived before the holidays which was perfect.
Date of experience: January 04, 2021
T. Martin
1 reviews US
great product!
great product!
Date of experience: January 09, 2021
Thank you T! Welcome to the INDIGENOUS family :)
Jeanne
1 reviews US
Soft, Beautiful and Sustainable
This beautiful dress arrived promptly in sustainable packaging. The fit is very flattering and in coastal Northern California it will will be great in all seasons. Happy to support the women of the AltiPlano!
Date of experience: January 09, 2021
Thank you Jeanne! We're so happy to have you as part of the INDIGENOUS family and so glad you found some sustainable clothes you love, enjoy :)
Suzanne Wedekind
1 reviews US
Elbow Sleeve Boatneck Dress
Everything was as advertised. The dress is a comfortable heavy-weight cotton in a classic design. I found that the size S was too form-fitting and I returned it for a medium. Service was prompt considering the delays of the holiday coupled with pandemic.
Date of experience: January 11, 2021
Thank you Suzanne! We appreciate your patience with hectic holiday delivery. We're so glad you love your Elbow Sleeve Boatneck Dress and that you found a size that's flattering and comfortable. Enjoy!
Tony
1 reviews US
Highly recommended
Good site, good and ethical products, and smooth and easy return/exchange service if you need it. I had to exchange one item and it well very easy.
Date of experience: January 13, 2021
Thank you Tony! We're so glad you found something you love, and thank you so much for being part of our ethical and sustainable mission. Hope to see you back soon :)
CustomerBarb
1 reviews US
Good quality and style
Good quality, style and color, and the fit is perfect. It's a keeper.
Date of experience: January 13, 2021
Thank you Barb! We're so glad you found some fashion that you love. Welcome to the INDIGENOUS family :)
Sarah
1 reviews US
I love this sweater
I love this sweater. I initially ordered a size too large. Exchanging it was very easy!
Date of experience: January 18, 2021
Thank you Sarah! We're so glad you found a sweater that you love and that fits! Hope to see you back soon :)
Perry Smith
1 reviews US
My wife and I are so pleased with the…
My wife and I are so pleased with the products and the timeliness of the delivery. Thank you for caring about our world!
Date of experience: January 18, 2021
Thank you Perry! We're so lucky to have you supporting our Fair Trade and Sustainable mission. Hope to see you back soon!
Annie
1 reviews PH
I super love their collections
I super love their collections! I bought dresses for Mom last Christmas here. Of course, I had a few for myself. 😁 Comfy, trendy, simple and classy. I’m wearing their pullover right now. 😍
Date of experience: January 21, 2021
Thank you Annie! The pullover is so comfy, we're so glad you love it and so glad you're able to share the INDIGENOUS style with your Mom. We hope to see you back soon, enjoy :)
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About
At INDIGENOUS we take pride in providing the highest quality, handcrafted clothing that's both socially responsible and sustainable. Every style is made with respect for people and planet. This respect starts with how we treat the farmers who grow our organic cotton and raise free-ranging alpacas, to the artisans who handcraft our sweaters and sew our fair trade and organic essentials. And this respect extends to our customers, who have chosen to wear their values. We want you to be happy with every purchase, and to wear INDIGENOUS with confidence, pride, and complete satisfaction.