Reviews 4.5
3,229 total
Katie N.
1 reviews US
He best entire, beginning to end mortgage experience
I had a fantastic experience with James Egbert, my mortgage specialist. He was very professional in working with me from beginning to end. Jim was very knowledgable, informative, highly educated and well versed in the entire refinance process. He was always responsive and kept communication open and made the process easy to understand, plus he got me a low interest rate on a 30 year fixed with a loan. It truly was a seamless experience, so big kudos to James Egbert in NJ!
Date of experience: August 01, 2016
Thanks Katie! We'll make sure James and the whole team know how happy you are with their service! ~HomeBridge Customer Experience Team
Linda Hannah
1 reviews US
PHENOMENAL!!!
I primarily worked with Michelle Bruto Da Costa and her staff. I had an excellent experience with Homebridge. Michelle was always in contact throughout the process. She always maintained a cheery attitude. Her immense expertise got me into a program that worked for me and she worked tirelessly; along with her staff to get me into my new home. I could not have done it without her efforts, diligence and wisdom. Thank you Michelle for everything!!! I HIGHLY RECOMMEND Michelle and HomeBridge.
Date of experience: July 29, 2016
Thanks Linda! We'll make sure Michelle and the whole team know how happy you are with their service! ~HomeBridge Customer Experience Team
Gary S
1 reviews US
Knowledgeable and Reliable!
From my first conversation with Rose until settlement our loan process went more smoothly than expected. Rose was aware of any potential pitfalls and explained every step along the way. She was pleasant and always readily available. Her team at HomeBridge was also there to assist in any way. We strongly recommend Rose for all lending needs. Gary & Shelly
Date of experience: July 27, 2016
Thanks Gary! We'll make sure Rose and the whole team know how happy you are with their service! ~HomeBridge Customer Experience Team
Yves Edmond
1 reviews US
Great Experience
Great Service, super fast responses to my questions. Very knowledgeable would and the website very easy to use and understand. Would definitely recommend Homebridge to family and friends.
Date of experience: July 26, 2016
Thanks Yves! We'll make sure your LO Jason and the whole team know how happy you are with their service! ~HomeBridge Customer Experience Team
Vameeka Moss
1 reviews US
The Moss's Review
Our experience was seamless and that says a lot for customer services that was provided
Date of experience: July 20, 2016
Raymond L. Bourgeois
1 reviews US
Easy Peasy Lemon Squeezy! Costco Refi through HomeBridge
Quick and efficient processing!
Date of experience: July 18, 2016
Michele S. Isaac
1 reviews US
wondeeful
kristin kelso was wonderful mortgage rep i would recommendher to anyone ande everyone!
Date of experience: July 15, 2016
Jill A Natoli
1 reviews US
My loan originator
My loan originator James gay was knowledgeable, kind, courteous, and just a pleasure to work with. He moved the whole process song so swiftly and effortless I my part and made this experience downright awesome!!
Date of experience: July 15, 2016
Krishna Kalidas
1 reviews US
Excellent Service!!!
Korey Murano, our loan officer is an outstanding guy, worked with us very patiently, answered all our questions, went the extra mile to help us close the loan, definitely recommend him and Home Bridge.
Date of experience: July 15, 2016
Leslie
1 reviews US
The best!
It was a truly great company to deal with.
Date of experience: July 14, 2016
D Mini
1 reviews US
Relatively easy
I'm happy with the service I've received from Homebridge. I refinanced and they were relatively easy and efficient as much as could be. There are always a couple extras that crop up, but they were about as easy as any company. I've always had excellent customer service when I call with a question or problem with making a payment online.
Date of experience: July 14, 2016
Wanda Landers
1 reviews US
Billy Dugan did an outstanding job!
I must say I was pleasantly surprised with the service I received. Billy went above and beyond my expectations with mating my time line and making things as easy for me as possible. When I was having a hard time getting home insurance Billy stepped up and did some leg work to make it happen.
Date of experience: July 14, 2016
Idemudia Irowa
1 reviews US
Mortgage Refinancing
HomeBridge did good all through the process of my home refinancing. It was easy and convenient.
Date of experience: July 14, 2016
Richard Howell
1 reviews US
John McKelvey is AWESOME!!
John made this transaction painless, and I have never had a smoother purchase or transaction! I will definately reccommend jim to family and friends!
Date of experience: July 14, 2016
Jonah F Hobson
1 reviews US
Great Experience
My previous experiences with lenders have been painful. Working with HomeBridge was a great experience. Any questions I had were answered quickly and honestly, and the e-signing options were really convenient. I would recommend HomeBridge to anyone looking to buy a home or refinance their current mortgage.
Date of experience: July 14, 2016
Lisa
1 reviews US
Jeff Covin goes above and beyond!
Jeff Covin is certainly an asset to HomeBridge. He worked with me to get on track so I could purchase my home. He is interested in helping his customers achieve their dream. Very professional, responsive and dedicated, I will recommend Jeff and Homebridge to any I meet that is in the market. Thank you Jeff.
Date of experience: July 06, 2016
Sharon Griffin
1 reviews US
Tedious Process But Well Worth All the Work
Before I begin, I have to admit, the home buying process with Homebridge Financial Services was very tedious, however it was definitely well worth it. We were informed in the very beginning.....to make our home buying experience a positive and smooth one, make sure you have all of the requested information available and ready to present. Our loan specialist Matt DeCesaro was in one word, AWESOME. He explained everything to my husband and I, right down to our very smallest concerns. The process took just the amount of time that he said it would, and we were in our beautiful home in a short period of time. Thank you so very much Matt and team Homebridge. As they say, teamwork makes the dream work, and our dreams definitely came true.
Date of experience: July 01, 2016
elizabeth mcdonald
1 reviews US
I left USAA to go to Costco for my 15 year VA refi- Best decision ever!!
Wonderful, streamlined easy process with 'Jim E.' my re-fi loan processor. USAA, my military bank, not only missed my closing date in 2009 when I purchased the same home I just refinanced with HomeBridge, but they missed the closing date on the re-fi I started with them in 12/15! NIGHTMARE experience with USAA! I have purchased several homes over the years with USAA and they are not the same anymore with customer service. The USAA loan processor disappeared, supervisor said- 'I thought you closed already'- and when USAA sold my mortgage to US Bank, USAA went out of their way to NOT assist US Bank with gathering documents for the re-fi. The re-fi reviews for USAA were terrible and as a nearly 30 year member of USAA I thought they could not be true...but they are!! Homebridge got me a great rate and my Costco discount and the processor's knowledge of VA loans, made this experience perfect! USAA had Fedex delivering documents that were not needed and then re-delivering them again! Insane! And imagine the money USAA members are paying for such ineptness. Mostly all documents with HomeBridge were 'e signed' online and a notary actually came to my house to do the closing! I scanned a few documents for signature, and very easy to do. I am so happy with the experience! I let Jim's supervisor know and I am also writing this to tell any Costco/USAA members to stay clear of USAA for mortgage assistance and go directly to the place with great customer service and the professional, wonderful, no-nonsense loan processor- Jim E. and the much appreciated customer services of HomeBridge!
Date of experience: June 30, 2016
Kyle Hunt
1 reviews US
Great customer service
Our lender Jonathan was great with helping us get into our new home.
Date of experience: June 23, 2016
Barbara L. Brodbeck
1 reviews US
8 Turner court finances
Kristin Kelso, my mortgage loan office was wonderful. Very knowledgeable about the process, details, financial information. She was invaluable to the success of my getting a loan to purchase my new home.
Date of experience: June 23, 2016
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Homebridge is a leader in home lending. Our experience and expertise enable us to make the mortgage process faster, easier and more understandable for you. We are focused on making your entire experience a positive one; from loan origination through servicing. These Homebridge Reviews allow us to stay honest, and alert to our customers' satisfaction.