Reviews 3.8
2,773 total
morris ray
1 reviews US
the product i ordered didn't work at…
the product i ordered didn't work at all 100 mg of viagra ,total let down for me and my partner!
Date of experience: July 11, 2021
Hello Morris, We appreciate your patronage, and you taking time to fill out a Trustpilot review. All ED medications do the same thing, but one may work better than another one for you. We suggest trying another brand to see if it may work better for you. There are no guarantees on pharmaceutical medications. It is very important that any medication be taken correctly for it to take effect. It is also very important that you follow the doctors guidelines. Please call us at 1-800-993-9578 ext 460 and let's have a conversation. Thank you and stay safe.
Verge
1 reviews US
Products work great but very expensive…
Products work great but very expensive compared to other companies.
Date of experience: July 03, 2021
Hello Verge, We truly appreciate your continued patronage, and want to thank you for your Trustpilot review. We only sell FDA approved medications, dispensed from licensed pharmacies here in the United States. Other companies may sell for lower prices because they are compounding their own medications, which is not approved by the FDA. We don't lock you into a subscription and then raise your prices after a few months. There is a lot of counterfeit out there as well, beware! We are concerned about your health and welfare and only provide the best products available on the US market. We now offer SMS text coupons that will give you the latest coupons for up to 35% off your purchases! Based on your review, Healthymale.com would like a little more information about this transaction. It'll help us to clarify your comment. Contact us at (800)960-9681 ext 460
Dennis
1 reviews US
I paid for overnight service on…
I paid for overnight service on Thursday, 5/27/21. It is now evening of Sunday, 5/30/21, and product has still not arrived. Tomorrow is Memorial Day, so probably won’t arrive until Tuesday, 6/1/21.
Date of experience: May 31, 2021
Hello Dennis, We appreciate your continued patronage, and you taking time to fill out a Trustpilot review. FedEx shipping takes place M-F. You placed your order with us at 6:08a Thursday, 5/27. It shipped FedEx Overnight at 8:02a the same day. Per FedEx.com tracking, it went out for delivery at 8:34a Friday, 5/28. At 10:47a there was a "Delivery Exception-Customer not available or business closed - Access is controlled by customer". This little hiccup is what delayed your package, not us nor FedEx. Perhaps you live in a gated community? Due to Monday being Memorial Day, there was no delivery so it went out for delivery at 7:32a Tuesday, 06/01, and was delivered at 9:57a " Left at garage. Package delivered to recipient address - release authorized". We do have a special account that enables you to receive deliveries on Saturday if time is of the utmost importance. Please call us at 1-800-993-9578 ext 460 and let's have a conversation. Thank you and stay safe.
Leslie
1 reviews US
The salesman I talked to on the phone…
The salesman I talked to on the phone said for my first purchase he would double my order. For $78 I only received three tadalafil tablets. I understood I was supposed to receive six.
Date of experience: May 22, 2021
Hello Leslie, We appreciate your patronage, and you taking time to fill out a Trustpilot review. We are sorry for your misunderstanding, and understand your confusion. What you were originally paying for just 1 pill, $49, the Customer Service Representative offered you an additional 2/100mg tablets for $29 more, or for a bit more than double the price, at $115, you could receive 5/100mg tablets. You opted to go with an additional 2/100mg tablets for a total of $78. We don't have any programs in place allowing a CSR to "double" the order for FREE. Please call us at 1-800-993-9578 ext 460 and let's have a conversation. Thank you and stay safe.
Mr Lew Maltby
1 reviews US
Not Delivered
I didn't receive the product I ordered.
Date of experience: May 07, 2021
Hello Lewis, We appreciate your patronage, and you taking time to fill out a Trustpilot review. You placed your order 5/5 at 12:31p and shipped USPS, your choice of shipping available to you 5/6 at 4:21p. According to USPS.com tracking, your package went out for delivery 5/10 at 9:23a, and it was delivered 5/10 "In/At Mailbox" at 4:00p. That's not bad considering there is a Sunday in there! You submitted your review prematurely, not giving the carrier sufficient time to properly deliver your package.
LEROY WILLIAMS
1 reviews US
NOT SATISFIED.
NOT SATISFIED.
Date of experience: April 30, 2021
Mr. Williams, You have not received any medication from us, so I am wondering what specifically it is that is the source of your dissatisfaction. Please contact us at 1-800-990-9681 x460 so we can have a conversation to verify this experience and your discontent.
Thomas
1 reviews US
Never received my order yet according…
Never received my order yet according to tracking it was delivered
Date of experience: April 08, 2021
Hello Thomas, We appreciate your patronage, and you taking time to fill out a Trustpilot review. You placed your order 3/21 at 11:13a and shipped USPS, your choice of shipping available to you, on 3/22 at 10:12a. According to USPS.com tracking, your package went out for delivery 3/26 at 8:23a and a "Delivery Attempted - No Access to Delivery Location" was made at 2:19p. It was delivered 3/27 at 11:08a according to the US Post Office. If you still dispute delivery, please contact your local Post Office with your tracking number to inquire about your package. If that doesn't yield information, please contact us directly at 1-800-990-9681 x460 and we'll have a conversation. Thank you and stay safe.
Matthew Greer
1 reviews US
Not a good rating from me
Customer service was great! The pills underachieved.
Date of experience: April 07, 2021
Hello Matthew, We appreciate your patronage, and you taking time to fill out a Trustpilot review. Your purchase included the purchase of two very different medications, and I'm curious at to which medication you are referring to in this review. There are no guarantees on pharmaceutical medications. It is also very important that any medication be taken correctly for it to take effect. It is very important that you follow the doctors guidelines. Please call us at 1-800-993-9578 ext 460 and let's have a conversation. Thank you and stay safe.
Ray
1 reviews US
Way overpriced
Way overpriced. Very disappointed.
Date of experience: March 25, 2021
Hello, We appreciate your patronage, and you taking time to fill out a Trustpilot review. All ED medications are the same strength, and they all do the same thing. The only difference you may see is that one will work better with your body chemistry than another one. It is suggested that you try a few of each kind. There are no guarantees on pharmaceutical medications. It is very important that this medication be taken correctly for it to take effect. You must take this medication on an empty stomach! Take this medication 30-45 minutes before you eat, or a minimum of 4 hours after you eat. This is very important that you follow these guidelines Please call us at 1-800-993-9578 ext 460 and let's have a conversation. Thank you and stay safe.
Oscar
1 reviews US
Customer service rep I spoke to when…
Customer service rep I spoke to when verifying order was a total dick
Date of experience: March 24, 2021
Hello Oscar, The experience you describe, if true, would be unfortunate. Customer Service will be reaching out to you within 24 hours. Please contact us directly at 1-800-990-9681 ext 460 so we can verify your experience's validity. Stay safe out there.
Mark
1 reviews US
No results whatsoever
No results whatsoever. Do not reccomend to anyone.
Date of experience: March 11, 2021
Hi Mark, We appreciate your patronage, and you taking time to fill out a Trustpilot review. All ED medications are the same strength, and they all do the same thing. The only difference you may see is that one will work better with your body chemistry than another one. It is suggested that you try a few of each kind. There are no guarantees on pharmaceutical medications. It is very important that this medication be taken correctly for it to take effect. You must take this medication on an empty stomach! Take this medication 30-45 minutes before you eat, or a minimum of 4 hours after you eat. This is very important that you follow these guidelines Please call us at 1-800-993-9578 ext 460 and let's have a conversation. Thank you and stay safe.
Flex
1 reviews US
I payed for overnight shipment
I payed for overnight shipment, it’s going on 2 weeks ,,, still nothing delivered
Date of experience: February 28, 2021
Hello Flex, We appreciate your patronage and thank you for taking time to fill out a Trustpilot Review. FedExtracking.com tracking shows that your package was shipped on 2/19 @3:00p and was delivered March 1st at 12:53p. Finally... you have received it! It's unfortunate that the prolonged severe weather across the US is delaying FedEx's ability to deliver packages in a timely fashion. We'd like to apologize for any convenience that this is causing and ask for your understanding and patience. If you have further questions or comments, please contact us at 1-800-990-9681 ext 460 Thank you and stay safe!
Bryan
1 reviews US
It’s is 2/25/2021 and I still have not…
It’s is 2/25/2021 and I still have not received the product I ordered with 2/3 day shipping that I paid extra for. You should reimburse the shipping cost if the product does ever arrive. If not then reimbursement for the product as well.
Date of experience: February 27, 2021
Hello Bryan, We appreciate your patronage and thank you for taking time to fill out a Trustpilot Review. It's unfortunate that the prolonged severe weather across the US is delaying FedEx's ability to deliver packages in a timely fashion. We'd like to apologize for any convenience that this is causing and ask for your understanding and patience. If you have further questions or comments, please contact us at 1-800-990-9681 ext 460 Thank you and stay safe!
James
1 reviews US
I ordered the cialis and paid the extra…
I ordered the cialis and paid the extra $20 for two day FedEx and at day 7 I've still not received the package. When I called for a refund on the shipping costs some smart a## told me not happening better luck next time. Really W.T.F.
Date of experience: February 26, 2021
Hello James, We appreciate your patronage and thank you for taking time to fill out a Trustpilot Review. It's unfortunate that the prolonged severe weather across the US is delaying FedEx's ability to deliver packages in a timely fashion. We'd like to apologize for any convenience that this is causing and ask for your understanding and patience. If you have further questions or comments, please contact us at 1-800-990-9681 ext 460 Thank you and stay safe!
Anthony Carey
1 reviews US
Very dissapointed in delivery...over 10…
Very dissapointed in delivery...over 10 days from Ohio to Oregon, and its still not here, and trying to track the item , is very vague info. Sure hope item is worthy of its value WHEN it gets delivered.😖😖🤤 UPDATE..3.1.21...JUST ARRIVED..actually been 8 days, but seems longer. Will test item for quality....
Date of experience: February 26, 2021
Hello Anthony, We appreciate your patronage and thank you for taking time to fill out a Trustpilot Review. USPS.com tracking shows that your package was shipped on 2/19 @7:24a and was delivered March 1st at 11:02a. That's only 8 USPS shipping days, not bad really. It's unfortunate that the prolonged severe weather across the US is delaying the US Postal Service's ability to deliver packages in a timely fashion. We'd like to apologize for any convenience that this is causing and ask for your understanding and patience. If you have further questions or comments, please contact us at 1-800-990-9681 ext 460 Thank you and stay safe!
Robert
1 reviews US
This company does not follow through…
This company does not follow through with customer service. Their web site stated one thing and when my order came it was shorted pills. One pill cutter and a free sample of a few pills from another type of ED pill. I called several numbers and it took several weeks before any response was made. I sent emails that went unanswered. When I finally spoke to a representative, he said he was sending me an email with all the information needed to review my order and correct the problem and I've yet to receive any additional help to resolve my situation. 15 pills for almost 300.00 was not what I paid for.
Date of experience: February 22, 2021
Hello Robert, Thank you for your patronage and your candid Trustpilot review. Occasionally our website gets mistakenly read, which leads to expectations that are frustratingly not met. We apologize for any misunderstanding you may have had and invite you to revisit our website for the verbiage. You always have the option of calling in to place an order, which will save time, and we have stop gaps in place to check and recheck your order's accuracy. Apparently when you received your order you made several calls to the pharmacy that dispensed your order, and not Customer Service at 1-800-990-9681 ext 460 We received your emails and responded to them. We are currently awaiting a response from you. As for the "free sample" of pills you were expecting, it is illegal to give away pharmaceutical medication in any form. If you have further questions or comments, please contact us at 1-800-990-9681 ext 460. Stay safe out there.
Den
1 reviews US
I used to be able to buy this stuff on…
I used to be able to buy this stuff on line no questions asked, now it seems everybody has to have a hand in it to make a few bucks! And who is this DOCTOR OF INTERNAL MEDICINE calling me to verify my health record??? Really? I guess the med students who finished at the bottom of the class have to have a place to hang their degree too🙄 Just send me the pills, don’t waste my time!!
Date of experience: February 21, 2021
Hi Den, We appreciate your patronage, and you taking time to fill out a Trustpilot review. With the advance of Telemedicine in the US has come more regulation. We must follow all state and federal regulations, as well as HIPPA regulations. What we are selling is FDA approved medications dispensed from licensed pharmacies. It is required to be prescribed by a licensed doctor. Please call us at 1-800-993-9578 ext 460 and let's have a civil conversation. Thank you and stay safe.
Michael
1 reviews US
Very poor customer service
Very poor customer service. I tried to explain to him that the website showed i was charged additional products and he made the comment I should check before calling. I tried to tell him this is what your invoice stated and he was very condescending.
Date of experience: February 10, 2021
Hello Michael, We appreciate your patronage and you taking the time to fill out a review. Sometimes when one item is switched for another, the computer will send the customer an order confirmation of the change prematurely and the order confirmation will show BOTH the new item and the old item before it is removed. The replaced item is manually removed, and the customer will not receive nor be charged for it. We apologize for any misinformation that may have led to a misunderstanding. If you have further questions or comments, please contact me directly at 1-800-990-9681 ext 460. Be safe out there.
Michael
1 reviews US
I took 100mg
I took 100mg. of the erectile dysfunction medication-0 results. I want to send the remaining 4 tablets back.....need something much stronger.
Date of experience: February 04, 2021
Hi Michael, We appreciate your long time patronage, and you taking time to fill out a Trustpilot review. All ED medications are the same strength, and they all do the same thing. The only difference you may see is that one will work better with your body chemistry than another one. It is suggested that you try a few of each kind. There are no guarantees on pharmaceutical medications. It is very important that this medication be taken correctly for it to take effect. You must take this medication on an empty stomach! Take this medication 30-45 minutes before you eat, or a minimum of 4 hours after you eat. This is very important that you follow these guidelines Please call us at 1-800-993-9578 ext 460 and let's have a civil conversation. Thank you and stay safe.
Kenneth
1 reviews US
Utilizing the shopping cart
Utilizing the shopping cart, reviewing the depicted pill bottles on the advertised web site, I ordered in good faith, what I was seeing, bottles, assuming they were full. Never in my life, has anyone twisted words conveniently, being so prepared for a confrotation! Mailing one pill x 2, in a flat of many potential slots package. More alarming, mailing 3 pills, in a folder that will hold hundreds of pills in flat. There's a signal, somethings wrong. I have photos, the web shopping cart, what was received and sending back. Now I have a Fed Ex bill. My Banks Fraud Department is involved and monitoring, please take note. I should not be the the one paying for or returning these items. Where's the customer service as advertised? Ken Kunz Maryland, U.S.A.
Date of experience: February 02, 2021
Hello Ken, Thank you for your patronage and your candid Trustpilot review. Occasionally our website gets mistakenly read, which leads to expectations that are frustratingly not met. We apologize for any misunderstanding and invite you to revisit our website for the verbiage. You always have the option of calling in to place an order, which will save time, and we have stop gaps in place to check and recheck your order's accuracy. Our parent Company is Secure Medical, Inc. We are headquartered in Tempe, AZ and have been in the Telemedicine business for 22 years. We are an A+ rated company with the BBB Please, check into us and invite your bank to do the same. Please call us at 1-800-993-9578 ext 460 Thank you, and stay safe..
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