Reviews 3.9
621 total
Lynda Forthe
1 reviews US
Excited
The ordering process was easy. Can’t wait to get the armoire. I have been advised that Hooker is a great manufacturer.
Date of experience: July 17, 2022
Chong Kim
1 reviews US
So far so good
So far so good! Can't wait to receive the bed! Please ship asap, once I see the quality we will be placing a bigger order. Thank you!!
Date of experience: July 25, 2022
JCS
1 reviews US
Great experience
Great Companhy Everything was superb from selection to pricing and final purchase. Great company with excellent customer service. !
Date of experience: July 29, 2022
Julie Robinson
1 reviews US
Grayson Living website
Website easy to navigate, quality brands, and reasonable delivery pricing.
Date of experience: August 01, 2022
Jason Woerner
1 reviews US
Charge Immediately, Fulfillment Months Away
While you are unable to fulfill my order for two and a half months (at least), you've instantly charged me the full amount, therefore taking over $1000 from me and holding it for that time before you even have my purchase in hand. This is bad policy, for a variety of reasons.
Date of experience: August 02, 2022
Pamela Emrich
1 reviews US
So far it’s been a pleasant experience…
So far it’s been a pleasant experience with Grayson Living. Customer service has been prompt with their response and I’m very excited to get my new dining room table!
Date of experience: August 04, 2022
Ekta Agrawal
1 reviews US
Awesome products and great customer service
I have a very good experience with Grayson living. They have wide range of furniture. The customer service is awesome. From the time of ordering to the delivery, it was very easy to get hold of customer service dept. They were ready to answer all the product related questions. I had a glitch, my furniture was damaged upon arrival, I called Grayson living. Wendy helped me with the entire process. She was very patient and answered all my questions. Within a week they processed a replacement. Thank you Casey for the processing the claim so quick.
Date of experience: August 05, 2022
Genean Hyatt
1 reviews US
I decided to make my purchase with your…
I decided to make my purchase with your store because of Wendy E professionalism and assistance to satisfy my requests and help me complete my order process. She is a very customer friendly person and it was because of her positive and willing attitude I finalized my purchase.
Date of experience: August 13, 2022
Steven Baldwin
1 reviews US
Excellent email and telephone…
Excellent email and telephone communications. Happy so far.
Date of experience: August 13, 2022
Regina Chambers
1 reviews US
very professional explaining the…
very professional explaining the special characteristics of my lovely painting and price was exceptional.
Date of experience: August 13, 2022
Trisha Nielsen
1 reviews US
Very Happy
When I called and placed my order, I was very pleased with the customer service. Very helpful and courteous.
Date of experience: August 17, 2022
Lara
1 reviews US
Customer service has been great and…
Customer service has been great and accommodating with my questions and requests.
Date of experience: August 22, 2022
Sonal S
1 reviews US
Excellent buying experience with Darren…
Excellent buying experience with Darren and Faith ! Darren patiently answered all of our questions.
Date of experience: August 22, 2022
Nikki W.
1 reviews US
Lovely store and team to do business with
The entire team at Grayson has been SO professional and the utmost helpful with getting me the samples I need and answering my item related questions. Being as I’m from out of state, the entire ordering process has been seamless. My items are back ordered so I am hopeful the delivery process will goes equally as smooth.
Date of experience: August 25, 2022
Maria
1 reviews US
Your representative was extremely…
Your representative was extremely helpful and pleasant
Date of experience: August 26, 2022
Carmen Castro KA Design
1 reviews US
Great experience so far
Great experience. Friendly and knowledgeable customer service agent. Item arrived damaged. Waiting for replacement.
Date of experience: September 01, 2022
Cindy
1 reviews US
Our experience was professional and…
Our experience was professional and personable.
Date of experience: September 04, 2022
Carole James
1 reviews US
Excellent response time; Great customer service
I saw the item on another website for less. I sent an email and followed up by phone. Spoke to a polite young man. Within an hour I received a response by email agreeing to my requested price match. Very pleased with their customer service!! Can’t wait to receive my Caracole dresser!
Date of experience: September 04, 2022
Stephanie Struble
1 reviews US
Very helpful
Very helpful - I sent an email asking about stocked items and customer service got back with me immediately, so I was able to order my items!!
Date of experience: September 05, 2022
Kemon Neal
1 reviews US
Room for improvement
Couldn’t fully match a lower price, very slow with replies. This was a suggestion from a friend, thus the business.
Date of experience: September 06, 2022
Hi Kemon, I apologize you are not happy with our price match policy. Although we try our best to be as competitive as possible, we cannot guarantee to match every request. Please let me know who you worked with on your request, as I have searched our requests and do not see any made with your email address or item purchased. Please contact [email protected] and we will gladly assist in clarifying further. Thank you, Grayson Living
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Grayson Living is the best place to shop for luxury home furnishings online, hand picked and curated for you. Based in world renowned Beverly Hills, Grayson Living has access to an unprecedented selection of the most desired home brands in the world.