Reviews 3.9
621 total
Danyel Baker
1 reviews US
Jordan is amazing with tremendous…
Jordan is amazing with tremendous customer service. He is incredibly helpful and a pleasure to work with. THANK YOU Jordan!
Date of experience: October 07, 2021
Barbara Kaplan Kaplan
1 reviews US
A good experience
The person helping me was very patient and answered all of my questions about the product and its delivery.
Date of experience: October 07, 2021
Maggie Barr
1 reviews US
We had an excellent experience from…
We had an excellent experience from start to finish when working with Jordan. He is patient, kind, helpful and responsive. Thank you Jordan for bearing with us during our lengthy decision-making process and for all your help! Maggie and Jesse
Date of experience: October 12, 2021
Pamela Tharp
1 reviews US
The customer service was great!
After driving myself crazy with a lot of research, I spoke to a customer service rep who explained the differences between the two buffets I was considering. He was so knowledgeable and helpful that I was able to make my decision quickly after our conversation. I'll definitely be shopping here again!
Date of experience: October 13, 2021
Lynne Morris
1 reviews US
So far so good
So far so good. It was super easy to order my chairs. I can’t wait until they get here!
Date of experience: October 13, 2021
Soyeon Cynthia Yu
1 reviews US
Always the best
Always the best
Date of experience: October 13, 2021
Nathan Shaw
1 reviews CA
Terrible turnaround on delivery
Terrible turnaround on delivery. Their claim is that the manufactures are backed up. My purchase was in March 2021. It’s October 15th, 2021 and my items are yet to ship.
Date of experience: October 15, 2021
Hi, We greatly appreciate you taking the time to share your feedback with our team, and regret to hear that your return experience was not up to par with the service standards we pride ourselves in offering our customers. I understand how frustrating backorders can be and appreciate your patience, especially when experiencing multiple delays. I assure you our manufacturers are working hard to improve production. I hope you are now enjoying your items, and if there is anything we can do to help, please do not hesitate to reach out. Customer Service Team
Leslie Harris
1 reviews US
The process of purchasing my mirrors…
The process of purchasing my mirrors was seamless. I can’t wait to get the mirrors!!
Date of experience: October 15, 2021
Kenneth Zezulka
1 reviews US
Great service.
Great service.
Date of experience: October 16, 2021
Ed
1 reviews US
Been a pleasure to do business
Been a pleasure to do business with not to mention the quality of the merchandise
Date of experience: October 19, 2021
Michelle Bennett
1 reviews US
Awesome Chair!!
Had no issues with this order. From start to finish everything was smooth sailing. The chair that I purchased looks awesome as well, making the purchase even more so satisfying. Highly recommend Grayson Living.
Date of experience: October 22, 2021
Virginia York
1 reviews US
Wonderful selection and quality second…
Wonderful selection and quality second to none.
Date of experience: October 23, 2021
Raheam Oliver
1 reviews US
Always a pleasure
Always a pleasure
Date of experience: October 30, 2021
Christina Higuchi/Dezine Refined
1 reviews US
Customer service rep was very nice and…
Customer service rep was very nice and helpful. At the time order was placed, I had asked what the dimension was from center to center on your existing drawer hardware pulls since client would prefer brass. I would change them out with new ones. The girl mentioned she would need to contact someone who might know and would get back with me; I have not heard from anyone since the order date. Thank you. We look forward to seeing the product. Christina
Date of experience: October 31, 2021
Wild Rose
1 reviews US
Salesman very nice and efficient
Salesman very nice and efficient
Date of experience: November 01, 2021
Tatiana Zakirova
1 reviews US
Always meet expectations!
Always meet expectations!
Date of experience: November 02, 2021
MPV LV
1 reviews US
Thank you for taking care of the…
Thank you for taking care of the promotional code in a professional and quick manner.
Date of experience: November 04, 2021
Sandra Moody
1 reviews US
Grayson does not honor ‘price match’
Grayson does not honor their ‘price match’ request, which is stated on their website. I found the same item 25% less. Very disappointing since I had a good experience with them when I purchased my Bernhard dining room chairs in 2020.
Date of experience: November 14, 2021
Hi! Thank you for your feedback and submitting your price match request form. Price match is not always guaranteed as various factors may contribute to a competitor’s price. Oftentimes, the comparison is not made equally, as factors including item condition, delivery service level and availability impact our flexibility. Service and quality remains of utmost importance to us. We look forward to fulfilling your most recent order, and as always, appreciate your continued loyalty to Grayson Living. Customer Service Team
Austin Robinson
1 reviews US
I loved Grayson Living collection of…
I loved Grayson Living collection of furniture. There is a lot of variety in each furniture type. I really loved them. I just found what I need for my living room . Product quality is also quite good and also comfortable. Their customer service is very friendly. I highly recommended them.
Date of experience: November 17, 2021
Denise Golden
1 reviews US
High end furniture, with high end service!
I love to shop online from Texas! There are so many choices of higher end furniture for very reasonable prices! I look forward to receiving my selections!
Date of experience: November 18, 2021
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Grayson Living is the best place to shop for luxury home furnishings online, hand picked and curated for you. Based in world renowned Beverly Hills, Grayson Living has access to an unprecedented selection of the most desired home brands in the world.