Reviews 3.7
59 total
Shellie Gray Simpson Perry
1 reviews US
Replacement order
I recently ordered 4, I wish you lived next door, mugs. After receiving them, I realized two of the names were misspelled. I immediately contacted customer support to report the error. They informed me that the mistake was made by me but still offered to replace my order for the price of shipping. This is what I call going above and beyond. My replacement mugs arrived within a week and are perfect. I can’t wait to share this experience and give each of my sisters their mug.
Date of experience: April 04, 2024
You are more than welcome, Shellie! Thank you very much for taking the time to leave us a review. We hope that you will have lots of great moments with the order and we look forward to serving you for many years to come. Let's join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you!
K. Hackett
1 reviews US
Baby Shower Gift
Received a week from purchase. I did not see an option for an earlier delivery. Beautifully wrapped and packaged with care. This was a personalized gift for a niece’s baby shower. We were extremely pleased with the gift. Suggest orderIng at least a week before your gift is needed to ensure it arrives on time. Thank you Gossby!
Date of experience: April 16, 2024
Hi K. Hackett, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things. Don't forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you then!
Marg Kampers
1 reviews CA
Beautiful Mug
Beautiful mug bought for my daughter’s birthday. Ordering process was easy and Gossby communicated via email during the whole process. It even arrived earlier than estimated time. I would definitely use this company again for future purchases. Thank you! My daughter loved her mug!
Date of experience: April 24, 2024
Hi Marg, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things. Don't forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you then!
Nancy Lundgren
1 reviews US
One more customizable option needed
I love the mug. Timely delivery. One more thing is needed to make it more customizable. With more and more people (Gen X,Y & Z as well as us older folks), fun hair color is becoming more and more popular. It would be an added bonus to add a way to add color to the hair style choices, besides the usual ones. How about purple, lavender, red, green, bright blue, light blue. I think you'd be even more popular. I had to choose a wrong hair style to get a color even similar to the one I'd wanted.
Date of experience: April 23, 2024
Thank you for your valuable feedback, Nancy! We're delighted to hear that you love your mug and that it arrived promptly. Your suggestion to add more hair color options to our customization choices is fantastic! We're always looking for ways to enhance our offerings and cater to the diverse preferences of our customers. I'll pass your suggestion along to our team, and we'll definitely consider adding more vibrant hair color options in the future. If you have any other ideas or requests, please feel free to share them with us. We're here to make your customization experience as enjoyable as possible!
Petra Walter
1 reviews US
Ordered a stemless wine glass
Update. The company bent over backwards to correct this problem. I was very impressed. In the end they issued a full refund without any problems. Ordered a stemless wine glass. The picture on Item was way to small, personalized names could not be read. Looked much different in picture.
Date of experience: April 23, 2024
We're truly sorry for this, Petra. Our team has initiated a replacement wine glass for you. Once it's shipped out, you will receive a notification email including a tracking number. Thanks a lot for giving us this opportunity to make things right for you.
Consumer
1 reviews US
I placed two orders both of the orders…
I placed two orders both of the orders received were messed up one was the wrong color and other was the wrong size. Emailed them but never received a response back and customer service would not help at all.
Date of experience: May 01, 2024
Hi, I am Amy from the Customer Service team of Gossby. Thank you so much for spending time to give feedback about your experience. Please accept my deepest apologies for the issue. As I truly want to listen to your problem and make things right, I've sent you a request for more information regarding your order. Could you please give us more information or send an email to [email protected] so I can check and assist you further? I am more than happy to make things right for you. Looking forward to hearing from you soon. Thank you!
Dennis Kikola
1 reviews US
I was happy with personalized pet mug…
I was happy with personalized pet mug for my wife. I wish there were a few more choices on the dog animations that better resemble our dogs. I understand templates and not being exact matches to all pets and all breeds.
Date of experience: April 29, 2024
Thank you for sharing your feedback with us, Dennis! We're glad to hear that you were happy with the personalized pet mug for your wife. Your input about having more choices for dog animations is valuable, and we appreciate your understanding regarding the limitations of templates. We're always looking for ways to improve and expand our offerings to better serve our customers, so your feedback will be taken into consideration for future updates. If you ever have any other suggestions or requests, please don't hesitate to reach out.
Elke Wharton
1 reviews US
This customized hat is amazing
This customized hat is amazing! Great quality, customer service was super and overall loved by recipient. Truly a big hit. Turn around time was terrific. Highly recommend!!
Date of experience: April 27, 2024
Thank you for the kind words, Elke! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Don't forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
MARTHA ALVARADO
1 reviews US
The price is way too high
The price is way too high; the cup is really small. the shipping fee is ridiculous, I have my own company and I ship all the time, but I don't charge that much, I ordered it because I wanted to see if it was a good sale, but I guess I was wrong, the quality of the cup is so cheap too.
Date of experience: May 01, 2024
Hi Martha, I am Amy from the Customer Service team of Gossby. Thank you so much for spending time to give feedback about your experience. Please accept my deepest apologies for the issue. I'd be grateful if you could provide me with additional details regarding the experience you had so I can detect the issue clearly and assist you further. An email has been sent to you from [email protected]. I am more than happy to make things right for you and look forward to hearing from you soon. Thank you!
Renee Evje
1 reviews US
Embarrassed to give the T-shirt to my daughter
I was very disappointed in the quality of the T-shirt I received. I paid extra for a higher quality item but it was thinner than any of the shirts in my closet. I was embarrassed to give it to my daughter. I was excited when I found this website but I will never order again or recommend it to anyone.
Date of experience: May 03, 2024
Hi Renee, I am Amy from the Customer Service team of Gossby. Thank you so much for spending time to give feedback about your experience. Please accept my deepest apologies for the issue. I'd be grateful if you could provide me with additional details regarding the experience you had so I can detect the issue clearly and assist you further. An email has been sent to you from [email protected]. I am more than happy to make things right for you and look forward to hearing from you soon. Thank you!
Tammy Banks
1 reviews US
My mom loved her mother's day gift
My mom loved her mother's day gift. Thank you for being a honest company as ordering online can be scary sometimes. The delivery was easy to track also.
Date of experience: May 07, 2024
Thank you for the kind words, Tammy! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Don't forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
Patricia Murphy
1 reviews US
Trust me…open the box. A beautiful piece of art is waiting for you!!
The order shipped pretty fast and the package was delivered with no damage. I was so pleased with what I had ordered. It was just breathtaking and absolutely, beautiful. My 86 year old mom is going to love it. I highly recommend this company for any type of occasion that you might need for that special person in your life. Thank you!!
Date of experience: May 07, 2024
Thank you for the kind words, Patricia! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Don't forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
Darleen Rogers
1 reviews US
Great personalized product process and wonderful products to choose from!
Best personalized processing and beautiful product ever! Super easy to check what your choice will look like before completing order. Make sure all spelling is correct etc. Great process in alerting the status of shipment and it was actually delivered earlier than expected! And my daughter was absolutely thrilled with it! The picture, the names, everything was exactly as ordered - and even more beautiful! Great experience and highly recommend!
Date of experience: April 24, 2024
We are so happy to hear that you are satisfied with our product and service, Darleen. It's great to see our efforts mean something to you. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers. Join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you then!
Jessica Lee
1 reviews US
Late order after guarantee
Placed an order for Mother’s Day before the cut off date and even paid extra to make sure it was received in time and it was not!
Date of experience: May 10, 2024
Hi Jessica, I am Amy, from Gossby Wecare team. Thank you for informing us, my sincere apology for the belated arrival which absolutely caused you inconvenience. I would like to take the opportunity to assist you further in this matter. An email has been sent to you from [email protected]. Please check your inbox at your convenience. Looking forward to hearing from you soon. Thank you!
John Baldassarra
1 reviews CA
Ordering was really easy
Ordering was really easy, anything I missed was highlighted for me to go back and confirm my choices, payment was easy and delivery was only two days! I couldn't believe it came so fast! My daughter loves the cup I got for her, I recommend highly!
Date of experience: May 05, 2024
Hi John, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things. Don't forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you then!
Bobbi Jo
1 reviews US
Amazing product!!
Product arrived earlier than expected and my daughter in law LOVED IT!!! Will definitely be ordering from you again. Thank you
Date of experience: May 11, 2024
Hi Bobbi, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things. Don't forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you then!
Shaundi Dobbins
1 reviews US
Nice product and customer care
Originally i wasn’t thrilled with the customer service but the product is very nice and even better in person. After having some issues getting the gift sent to the person it was purchased for i was contacted by the company and they were very concerned with any issues and worked to resolve and explain things. I am very happy and thankful that they reached out to me.
Date of experience: April 30, 2024
Hi Shaundi, I am Amy from the Customer Service team of Gossby. Thank you so much for spending time to give feedback about your experience. Please accept my deepest apologies for the issue. I'd be grateful if you could provide me with additional details regarding the experience you had so I can detect the issue clearly and assist you further. An email has been sent to you from [email protected]. I am more than happy to make things right for you and look forward to hearing from you soon. Thank you!
StacieH
1 reviews US
8"x10" stretched canvas artwork...absolutely gorgeous and worth every penny!
I received the stretched canvas artwork "The Love Between A Mother & Children Is Forever" super-fast, and they were so beautiful. The colors were vibrant, and they looked exactly as promised when ordered. This is my third time ordering from Gossby, and I can tell you that they are an upstanding and trustworthy company that produces outstanding items. I bought one for myself and three siblings and they loved them just as much!
Date of experience: May 12, 2024
Hi Stacie, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things. Don't forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you then!
karen dinunzio
1 reviews US
Offer express shipping I was happy with the t shirt and onsie…
I was happy with the t shirt and onsie that I ordered for my daughter’s first Mother’s Day. The problem was it didn’t arrive until the day after Mother’s Day. I placed my order on 5/5. No form of express shipping was offered. I was very disappointed that I could not have this gift for my daughter on Motjers Day.
Date of experience: May 13, 2024
Hi Karen, I am Amy, from Gossby Wecare team. Thank you for informing us, my sincere apology for the belated arrival which absolutely caused you inconvenience. I would like to take the opportunity to assist you further in this matter. An email has been sent to you from [email protected]. Please check your inbox at your convenience. Looking forward to hearing from you soon. Thank you!
Laurie Amatucci
1 reviews US
Gossby is OUTSTANDING!
I was ordering a baby gift for our new great nephew and couldn't resist the adorable baby beanies. The customer service was OUTSTANDING (they apologized for not having the capability of including a gift card!! but said they would use by input to start doing so in the future!!). The tracking information was on point and when the beanies were delivered the mother to be was utterly impressed with the quality and uniqueness of the gift. Thanks, Gossby...this one was a home run!!
Date of experience: May 14, 2024
Hi Laurie, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things. Don't forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you then!
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About
At Gossby, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Various topics to choose from: family mugs, best friends mugs, sisters mugs, animals mugs, etc.