Reviews 3.5
3,137 total
Brodie Thomas
1 reviews US
Simple to use
Simple to use
Date of experience: April 18, 2022
Hi there Brodie, we're pleased to hear you think our services are simple to use!- Nicola
Saequan James
1 reviews US
Great I love the app
Great I love the app
Date of experience: April 18, 2022
Hi Saequan, Thank you for taking your time to leave us great feedback and a 5* rating. We're happy to hear that you are enjoying are app! If you would require further assistance then please do get in touch with us. - George
Alex Quintanilla
1 reviews US
Awesome app
Awesome app, my kids love it since they can transfer money to each other for helping one another.
Date of experience: April 19, 2022
Hi Alex, Thank you for taking your time to leave us great feedback and a 5* rating. We're happy to hear that you and your children are enjoying the app! If you would require further assistance then please do get in touch with us. - George
mzdiva saya
1 reviews US
Good
Good, I like it
Date of experience: April 20, 2022
Hi There, thank you for taking your time to leave us great feedback and a 5* rating. We're happy to hear that you are enjoying the service. If you would require further assistance then please do get in touch with us - Keelee
customer
1 reviews US
Love it
Love it. Keeps kids educated
Date of experience: April 20, 2022
Hi There, thank you for taking your time to leave us great feedback and a 5* rating. We're happy to hear that you are enjoying the service. If you would require further assistance then please do get in touch with us - Keelee
Diana Coco
1 reviews US
Keeps me on track
Keeps me on track
Date of experience: April 20, 2022
Hi Diana, thank you for taking your time to leave us great feedback and a 5* rating. We're happy to hear that you are enjoying the service. If you would require further assistance then please do get in touch with us - Keelee
Daphne Davenport Delegawl
1 reviews US
Had a little confusion when activating
Had a little confusion when activating, but overall pretty good application so far!
Date of experience: April 20, 2022
Hi Daphne, thank you for taking your time to leave us great feedback and a 4* rating. We're happy to hear that you are enjoying the service. If you would require further assistance then please do get in touch with us - Keelee
Bobby Brill
1 reviews US
It overall a good app I did have some…
It overall a good app I did have some troubles with getting my card but overall good for first debit card
Date of experience: April 20, 2022
Hi Bobby! Thank you for taking the time to leave us your 4-star rating! We are sorry to hear you experienced trouble with receiving your card. If there is anything we can help with please get in touch on (877) 372-6466 or [email protected] - Alice 😊
Tone
1 reviews US
Cool app
Cool app And they usually break bread
Date of experience: April 20, 2022
Hi there! Thank you for your 5-star rating! - Alice 😊
Rosalind Jackson
1 reviews US
Great app
Great service
Date of experience: April 21, 2022
Hi Rosalind! Thank you for your 5-star rating! - Alice 😊
Rogelio Acevedo
1 reviews US
Great app to teach children to manage $$
Great app to teach children to manage $$
Date of experience: April 21, 2022
Hi There, thank you for taking your time to leave us great feedback and a 5* rating. We're happy to hear that you are enjoying the service. If you would require further assistance then please do get in touch with us-Paige
Nathan Buehner
1 reviews US
It is a good app.
It is a good app.
Date of experience: April 21, 2022
thank you for taking your time to leave us great feedback and a 4* rating. We're happy to hear that you and your children are enjoying the service!-Paige
Julian Lewis
1 reviews GB
Everything works with Gohenry until you…
Everything works with Gohenry until you have a problem. I am West Coast US & it is totally impossible to get hold of anyone at GoHenry. Multiple emails have been unanswered (including an urgent potential fraud issue which remains unanswered but luckily got resolved by itself). There does not seem to be any way for a West Coast person to contact GoHenry at reasonable non-office times. One of the email addresses on the website is not in fact an email address. Apart from the fact that the card works and there seem to be lots of customers, the whole thing appears very scammy. Please contact me. I need to talk to GoHenry
Date of experience: April 22, 2022
Hi Julian, We're really sorry to hear that you feel this way, I have taken a further look into your account. I can see that you did email our email address - [email protected] at 17:09 PST and we have replied within our 24 hours SLA time to your email and to arrange the closure account. In regards to the incorrect email address on our website can you please email us at - [email protected] or reply to the email we sent you today, so we can investigate this further and where abouts on the website you saw this. I have checked and I cannot see anything other than [email protected] which is correct and the email that you used yesterday and prior to this we haven't received any emails from you. If you can send us a screenshot of the website you was on and the email address we can investigate this further. I would love to help improve your experience with us and hear any feedback that you may have, so please do contact us. Our phone lines (877 372 6466) and LiveChat are open 09:00 until 17:00 EST but our inbox is open 24 hours, 7 days a week. - George
Naylee Cook
1 reviews US
Mama yayalee…
My kids really enjoy watching there money grow as they help out around the house
Date of experience: April 23, 2022
Thank you for taking your time to leave us great feedback and a 4* rating. We're happy to hear that you and your children are enjoying the service!-Paige
Kevo Kartel
1 reviews US
Amazing
The app is amazing and perfect for my nephew 10 out of 10
Date of experience: April 23, 2022
Thank you for taking your time to leave us great feedback and a 5* rating. We're happy to hear that you and your children are enjoying the service!-Paige
Grace Velasquez
1 reviews US
Extremely happy 🤗😁
I love the way I can have money on reserve and just send it to my granddaughter if she ever needs more than what she has at the time of purchase.💓💕💗
Date of experience: April 23, 2022
Hi There, thank you for taking your time to leave us great feedback and a 5* rating. We're happy to hear that you are enjoying the service. If you would require further assistance then please do get in touch with us-Paige
Kelly Zeiger
1 reviews US
It's nice.she likes to use it at places
It's nice.she likes to use it at places
Date of experience: April 23, 2022
Thank you for taking your time to leave us great feedback and a 5* rating. We're happy to hear that you and your children are enjoying the service!-Paige
Miltonette Albercrombie
1 reviews US
I love this spending card
I love this spending card. My son has learned some important spending habits and also the importance of budgeting his allowence.
Date of experience: April 24, 2022
Thank you so much for your 5* review! It is so great to hear how GoHenry has helped your son become more financially aware and we hope you continue having a great time using GoHenry. -Elliot
Roseann Rivas
1 reviews US
Love it!
Love it!! And so does my daughter
Date of experience: April 24, 2022
Thank you so much for your review! It is so great to hear that you and your daughter enjoy using GoHenry! -Elliot
Renee
1 reviews US
Don't try closing your goHenry account...
We tried to close our account with goHenry. With three kids, the 3.99/month are just too much compared to offers from real banks. We've been waiting for a refund for months now, with ridiculous excuses from goHenry, action-avoiding ping pong between their various departments, etc. - the full program of someone who seems to need stalling. Two examples of the un-professionalism at work here: They owe us a low 4-digit $ amount and claim that since it's such a big amount it's very complicated and the banks need to negotiate... On top of that, they asked to send them - sensitive, obviously - banking information for the refund (which they already had) via email, as they can't accept that kind of information neither via mail nor phone nor chat...
Date of experience: April 24, 2022
Hello Renee, Thank you for taking the time to leave us a review and I'm sorry to hear that you did not experience our service the way we hoped you would. I understand that our membership fee is not for everyone, however the membership fee does cover many features we have that you and your children can use, such as our app which you can use to send and track funds and interactive, educational videos that teach children about healthy financial habits. I do apologize regarding your refund; we are a financial service for children and large refunds do need to be approved and authorized before it can go through. I do understand that it is frustrating and I am so so sorry that this has happened. I have tried to locate your account to discuss this further with you, unfortunately, I can not find any information from your review to locate your account. I would love to help you further regarding this and chase it up personally for you, so if you could please give us a call on 877 372 6466. We are open 09:00 until 17:00 EST. -Faith
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About
GoHenry is the debit card & banking app for kids and teens.
Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.That’s why 92% of parents say their children are more money-confident since joining GoHenry.
