Reviews 4.3
259 total
Julius Ventures
1 reviews US
I did not have a good experience with…
I did not have a good experience with them. I bought a tux for $700 with $47 priority shipping. After I waited for my item for 10 days they informed me it would take 3-5 weeks. No where on the receipt was this mentioned or even before I paid for it. I asked to cancel the order, they refused and i took my case to paypal and paypal refunded my money.
Date of experience: June 21, 2022
David Aaron
1 reviews US
DO NOT BUY!
DO NOT BUY! DO NOT BUY! Ordered an expensive Velvet Tuxedo jacket. Looked great in the photos. When it arrived, it was clearly damaged and poor quality, with scrapes in the velvet. I asked to return it and exchange it, and they told me there was nothing wrong with it, just "steam out the wrinkles". Then they told me I would have to pay to return it, even though it was their fault it was delivered in damaged condition. Save yourself the trouble. Terrible customer service. Not to be trusted. Poor quality.
Date of experience: January 05, 2023
Jay D
1 reviews US
Larger sizes BEWARE!!!!!
Larger sizes BEWARE!!!!! UPDATE!!! Tried to add this same review to their website from my order. It will only post if they APPROVE it. LOL. Took a picture because I knew they weren't going to approve it. Sure enough, went back a hour or so later, they removed the review. I figured they didn't want customers to know the truth. Buyer please beware, the dishonesty is unbelievable. I would like to start by sharing an email I received from a representative from this company. "When you provide custom size measurements on an order, the suit is then made based on those measurements. An entirely new pattern must be made to accommodate a custom-size garment such as the one that you ordered. Larger-size garments will not look exactly like the images shown on our website because larger sizes will distort the silhouette. This is true across the board in all clothing. Size small looks different than a size X-large. We do not put a disclaimer on our garments for larger sizes as we believe it is common sense to expect that larger sizes will not look the same on a person's body as smaller sizes do". Below is my initial message... Order# 431097. Received the suit and I am very disappointed in the quality of the jacket. The color is not as vibrant as the picture. The lapels look like PU fabric and it not shiny like in the picture at all. The cut of the jacket is not as the slim fit/silhouette shown, it is very boxy. This suit cost $500 not including the custom. I chose this suit because of the cut and it look like a regular square suit. This is for prom and he is sick! If nothing else the slim fit which is highlighted in your description should have been executed. I can only hope I can convince him to wear it and that it doesn't show up dull in pictures. This is one time, you can't get it back. it really sucks!. Where do I start? saw a very nice quality looking suit, nice color and fit. Paid the custom fee as my definition of custom is that you make the garment to fit the customer. I wouldn't pay for a custom garment if I thought the silhouette of the garment was going to change. I explained that this should be disclosed as well when customer is paying for a custom garment. The email I received in response was offensive and rude, it insinuates she doesn't think I have "common sense". I could go on as there were other responses that were condescending as well but the above is enough in my opinion and didn't want to make the review longer than it already is. Also, the comment "larger sizes will distort the silhouette" is incorrect. A larger size should not change the silhouette, I worked in apparel garment production for many years and have seen many garments made to know that is not entirely true. I was also told that they can't control how the photography lighting shows the garments on their website. I was asked how they could resolve the issue to my satisfaction and I told them they could refund the express shipping fee and the $100 custom fee. They sent me that message above and $52, paid $700. So, a few things for anyone considering ordering a custom suit from Gentleman's Guru... If you are expecting to get the bright colors you see on their website, based on the representative's message, Don't!!! It's the lighting from photography. I would ask for a swatch of the fabric for each part of the garment if you want to be sure of what you are getting before you order. If your suit size is "long", you'll have to pay for custom make. They cater to smaller sizes, don't waste your time paying the extra fee because they admittedly confirmed you will not get what you see on their website.
Date of experience: May 16, 2023
Terrence Robinson
1 reviews US
I purchased the White Fancy Orchid…
I purchased the White Fancy Orchid Tuxedo. G. G was professional, tracking on point and it's tailored to perfection. All during the event I attended so many friends and strangers approached me with compliments, this tux is on another level, I will purchased another. Thanks
Date of experience: September 16, 2023
Richard Caroll
1 reviews US
Very elegant looking tuxedos
Very elegant looking tuxedos, I received a lot of oohs and ahhs when I wore my tux. Good service and great delivery from Gentleman's Guru!
Date of experience: September 03, 2023
Thomas Grant
1 reviews US
I love everything I ordered from them
I love everything I ordered from them. And my son loves it too. Just hope he gets to wear it to his prom. Finger crossed Corona will be gone and Prom will go
Date of experience: September 12, 2023
Joseph Romero
1 reviews US
The shoes were lovely but I had to send…
The shoes were lovely but I had to send them back because they didn’t match my son’s jacket but I was refunded timely. Thank you
Date of experience: September 18, 2023
Daniel Tran
1 reviews US
I ordered this blazer for my son’s…
I ordered this blazer for my son’s Senior Prom. The first blazer I had to return to get a larger size. I received the 2nd blazer and it was just what he wanted. This product arrived on time and was perfect!!! Unfortunately, my son’s prom was cancelled due to the coronavirus. They were very prompt and allowed me to return both times without an hassle. I recommend purchasing from this company and I will be purchasing in the future.
Date of experience: August 17, 2023
Brian Hudson
1 reviews US
The suit I ordered was exactly what I…
The suit I ordered was exactly what I had hoped for. Upon receiving them, one had a small chip, I contacted them and they immediately replaced it. Excellent customer service. Will definitely shop here again!!
Date of experience: September 07, 2023
Gary Lane
1 reviews US
Your company is punctual
Your company is punctual, your communication is great and my tuxedo is exactly my size. I will recommend your company to others. Thanks for your gesture.
Date of experience: August 17, 2023
Kevin Riley
1 reviews US
Love the suit we ordered!
Love the suit we ordered!! Wedding pics coming soon.. We love the detailed designs
Date of experience: September 10, 2023
Dylan Cooke
1 reviews US
Very good communication
Very good communication. Super quick shipping and the suit fits perfect. Great quality suit!!
Date of experience: September 14, 2023
David Bibbins
1 reviews US
Thank you for the sizing help
Thank you for the sizing help. The suit fits amazing and looks stunning!
Date of experience: September 19, 2023
John Cobb
1 reviews US
I'm 100 percent pleased with your…
I'm 100 percent pleased with your company. Even through this pandemic we're going through you still came through for me. I would recommend you to everyone one. Very professional and proficient.
Date of experience: September 13, 2023
Derek Leach
1 reviews US
I very pleased with the vest and tie
I very pleased with the vest and tie. It was exactly what I was expecting. Good quality and it shipped very quickly. I will definitely ordered from the company again.
Date of experience: September 19, 2023
Marcus Dalton
1 reviews US
Quality of the wedding suit is top…
Quality of the wedding suit is top notch and looks identical to the picture delivery was quicker then estimated and I always got a response when I asked about shipping. I am fully prepared for my wedding day! Amazing Business.
Date of experience: September 14, 2023
Samuel Burgess
1 reviews US
The jacket was completely Amazing and…
The jacket was completely Amazing and exceeded my expectations, made my prom great, thanks again
Date of experience: September 20, 2023
Joseph Baxter
1 reviews US
This tux is everything
This tux is everything. Can't wait to wear it on wedding day
Date of experience: September 26, 2023
Jerry Knapp
1 reviews US
The vest set is gorgeous and really…
The vest set is gorgeous and really works well for the theme of my wedding. It is such a great quality and makes me excited for the wedding.
Date of experience: September 12, 2023
Andrew Swanson
1 reviews US
Thank you Gentleman's Guru for the…
Thank you Gentleman's Guru for the exceptional customer service! I placed an SOS order for a prom and the order shipped the next morning and arrived in time! Thank you for the amazing customer service!
Date of experience: September 20, 2023
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About
Discover the latest styles in men's formal wear and accessories at Gentleman's Guru. From timeless and classic suits to exotic and luxury tuxedos. We offer a wide selection of unique styles, colors, and prints for you to choose from. Shawl or peaked collar styles are all available in paisley, floral, and other exotic beautiful patterns. In addition, luxury velvet and sparkly sequin tuxedos are also available at affordable prices. Whether you're looking for a regular size, a slim-fit cut, or custom-made to your own body measurements. We've got you covered. Up your wardrobe game to the next level and turn some heads at your next special event without breaking the bank.