Reviews 3.3
130 total
Karen
1 reviews US
Communication was excellent!
Communication was excellent! Very happy with my purchase and seller.
Date of experience: March 07, 2024
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Judith Altman
1 reviews US
Great customer service rep
The customer service rep was very helpful and courteous and even gave me a first time customer discount of $5, in addition to the sale price on the product, which was a good price to begin with.
Date of experience: March 28, 2024
Thank you so much for taking the time to leave your feedback, we appreciate it!
Mike Marino
1 reviews US
How can I review you if I didn’t…
How can I review you if I didn’t receive my products yet. It will be a week tomorrow!!!!
Date of experience: March 22, 2024
Dear Michael, Your order has already been shipped out and it is in transit. Your order will be delivered on March 31st. Please find the tracking link below: https://www.fedex.com/fedextrack/?trknbr=272605088148&trkqual=12027~272605088148~FDEG
Victoria Cianciulli
1 reviews US
table arrived broken
table arrived broken, crack down the entire center, and a completely different color than as advertised. It has been weeks trying to get a refund and they continue to tell me they’re waiting on a response from the claims department at the manufacturer. They should have refunded me and dealt with the claim on their end. Never shopping here again.
Date of experience: March 25, 2024
Laura Nelson
1 reviews US
Best price
Best price. Easy check out.
Date of experience: April 07, 2024
Thank you so much for taking the time to leave your feedback, we appreciate it!
Dawn
1 reviews US
I found the quality of the headboard to…
I found the quality of the headboard to be very good. There was plenty of hardware and pieces of hardware to spare that were sent along with it, which is a really nice change since sometimes these things arrive with missing hardware. The service was fast and efficient and notification was accurate. I’m very happy with what I received.
Date of experience: April 03, 2024
Thank you so much for taking the time to leave your feedback, we appreciate it!
Lakiya Smith
1 reviews US
1st time using site
1st time using site. Everything went well.
Date of experience: April 20, 2024
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Ted, Santa Cruz CA
1 reviews US
Delivery Update
I lost my original email and Home & Decor was very responsive on updating me and resending delivery documents.
Date of experience: April 25, 2024
Thank you so much for taking the time to leave your feedback, we appreciate it!
Anu Matorin
1 reviews US
The Excellent personal service & professionalism
The personal service & professionalism. One piece of my chandelier came broken & the customer service was excellent to ship out replacement. Excellent communication The chandelier looks beautiful in my guest bedroom. Thank you !!
Date of experience: May 09, 2024
Thank you so much for taking the time to leave your feedback, we appreciate it!
matthew dowson
1 reviews US
I tried canceling my order 10 minutes…
I tried canceling my order 10 minutes after placing it, could not get ahold of customer service via phone or chat request, forcing me to complete transaction.
Date of experience: May 22, 2024
Your order was marked as a fraudulent order because you tried multiple cards to place an order. All transactions were declined due to incorrect zip codes only one was approved. As per your request, your order has already been canceled and fully refunded. We did not force you to complete the order.
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The home & decor reflects your personality and speaks about your taste in interior design, your understanding of color, and design choices. A house is just the four corners, but a combination of decor & plant items and a touch of your love and creativity are what transform a house into a home.