Reviews 3.4
808 total
Govind Reddy
1 reviews IN
Classy products
Recieved today 1 cotton tshirt and 2 viscose tishirts.Very good quality and size is perfect.carefully crafted products.French crown support team is very responsive and careful about their customers.Recommends product from French crown.
Date of experience: December 25, 2022
Dear Govind Reddy, Thank you for your wonderful feedback! We're thrilled to hear that you received our carefully crafted products, and that the quality of the 1 cotton t-shirt and 2 viscose t-shirts met your expectations. It's fantastic that the size is perfect, and we're pleased to know that you had a positive experience with our support team. Your recommendation is truly appreciated. If there's anything specific you love about our products or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing French Crown, and we look forward to serving you again in the future! Thanks & Regards FRENCH CROWN TEAM
Ankit Mishra
1 reviews IN
Great products
Great products, Great service. The Tshirts I ordered were of nice quality and worthy of their price.
Date of experience: December 26, 2022
Dear Ankit Mishra, Thank you for your positive feedback! We're delighted to hear that you found our products to be great and appreciated the quality of the T-shirts. Providing great products and excellent service is our commitment, and we're glad that you found them worthy of their price. If there's anything specific you enjoyed about the T-shirts or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future! Thanks & Regards FRENCH CROWN TEAM
Tony Hilario
1 reviews US
Bad tailoring
Your customer service is horrible, who Ever is doing the tailoring can't read measurements the suit came in bag Very wrinkled; Robert keeps telling me there's nothing they can do.I still have a suit I can't wear the least u can do is send me a suit at no cost and I'll have it tailored here in the USA.
Date of experience: December 26, 2022
Dear Tony Hilario , Dear , To hear such feedback is very upsetting and is certainly not the impression we want you to have of us. Please accept our apologies for any unintended hassle caused. Not to worry as we're here to help you. Can you please provide us your order no? Regards, Team French Crown
CW
1 reviews US
PLEASE READ!!!!
PLEASE READ!!!!! Update: Its now been a year. Please do not deal with these people!! Original Story: If I could give ZERO stars I would. I contacted this company in regards to making a purchase. I contacted them on Nov 10. I wanted to assure that if ordered a suit it would be here in time for my wedding (Dec. 10th). I was assured that it would be. So I placed the order. After placing the order I received no correspondence for WEEKS. They initially gave me a tracking number for the order. After doing research I discovered that the label was initially created in July of 22. We are now at Nov 29th with no movement whatsoever. I asked for the status and was told the suit had just begun "production" even though the website stated that the size I ordered was on hand already(which is why I chose the one I chose). I immediately requested that the order be cancelled because there was no way it would be here by Dec 10th or anytime before just in case I needed to make adjustments. That's where the problems began. I received no response. Three days later I received a notification that it was being prepared to ship. I contacted them again stating that I wanted to cancel the order. Whomever I spoke with said that the order couldn't be cancelled and was being sent. I inquired as to why and never got a clear answer(I have emails to prove everything I'm typing). Now the tracking number is active. I immediately called FedEx and refused delivery before it even left their warehouse. FedEx complied and returned to sender. Now they are refusing to refund my money stating that it is their "policy" that a customer must receive delivery and then contact them for a refund. Makes no sense because I requested that the order be cancel before "production". More than likely just a scam to get the customer to pay return shipping as well. This has now been going on for over6 months. Please do not do business with this company!! Clearly the good reviews are fakes. As I stated I have the emails to prove everything I have typed. The order number is #56419G-325476
Date of experience: November 05, 2022
Dear CW, To hear such feedback is very upsetting and is certainly not the impression we want you to have of us. Please accept our apologies for any unintended hassle caused. Not to worry as we're here to help you. Can you please provide us your order no? Regards, Team French Crown
Sam Cooney
1 reviews IE
Weird Marketing Strategy
I didn't actually complete my purchase as I wanted to look into the company further first. I didn't have time to go back and complete it afterwards. And after they randomly text me on WhatsApp without me asking, I don't think I will be buying from them. It actually seems like a scam asking for me to click links etc. Bizarre that a company would message on WhatsApp without the customer's consent.
Date of experience: December 28, 2022
Dear Sam Cooney, To hear such feedback is very upsetting and is certainly not the impression we want you to have of us. Please accept our apologies for any unintended hassle caused. Not to worry as we're here to help you. Can you please provide us your order no? Regards, Team French Crown
Ramesh Naidu
1 reviews IN
Unique collections
Unique collections, Excellent Fabrics, Competitively Priced, Fabulous Service & finally a for every purchase customary thank you note signed by the Managing Director of the company.
Date of experience: December 27, 2022
Dear Ramesh Naidu, Thank you for your outstanding review! We're thrilled to hear that you appreciate our unique collections, excellent fabrics, and competitive pricing. Providing fabulous service is our commitment, and we're delighted that you've experienced it. The customary thank-you note signed by our Managing Director is our way of expressing gratitude, and we're glad you value that personal touch. If there's anything specific you love about our collections or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future! Thanks & Regards FRENCH CROWN TEAM
Vittal Tulujaramsa
1 reviews IN
Amazing designs,Patterns,Honest returns,Quick respons what you need for Good Transaction.I rquest to have sample cloths so that what we see and what we get should not be different.
Amazing designs,Patterns,Honest returns,Quick respons what you need for Good Transaction.I rquest to have piece of sample cloths before buying so that what we see and what we get should not be different.
Date of experience: December 29, 2022
Dear Vittal Tulujaramsa, Thank you for your wonderful review! We're thrilled to hear that you appreciate our amazing designs and patterns, as well as our commitment to honest returns and quick responsiveness. Providing a seamless and positive experience for our customers is our goal. Your suggestion for having a piece of sample cloth before buying is valuable feedback, and we'll certainly consider it to enhance our customer experience. If there's anything specific you love about our designs or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future! Thanks & Regards FRENCH CROWN TEAM
famas Gaming
1 reviews IN
The best app for ordering clothes
I like to order from french crown.recently I ordered a sweatshirt it was fantastic but I want to get a different colour.I also liked the packaging and service
Date of experience: October 13, 2022
Dear Famas Gaming, Thank you for your positive feedback! We're delighted to hear that you enjoy ordering from French Crown and that the sweatshirt you recently ordered was fantastic. We appreciate your preference for a different color, and we'll do our best to provide you with the variety you're looking for. It's great to know that you liked our packaging and service. If there's anything specific you enjoyed about our products or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we look forward to serving you with the color you desire in the future! Thanks & Regards FRENCH CROWN TEAM
Hemant Kumar k
1 reviews IN
Best of best collection are next level…
Best of best collection are next level beautiful fitting ❤️❤️❤️❤️❤️❤️
Date of experience: December 30, 2022
Dear Hemant Kumar K, Thank you for your wonderful feedback! We're delighted to hear that you find our collection to be the best of the best and that you appreciate the beautiful fitting. Customer satisfaction is our top priority, and we're thrilled to know that we've met your expectations. If there's anything specific you love about our collection or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we look forward to continually providing you with the best products and service! Thanks & Regards FRENCH CROWN TEAM
Deepak Jakhetia
1 reviews IN
Very good product and good service this company
Very good product in this company and good service this company
Date of experience: December 31, 2021
Dear Deepak Jakhetia, Thank you for taking the time to share your positive feedback! We're thrilled to hear that you find our product to be very good and that you've had a positive experience with our service. Our team works hard to deliver the best possible products and services to our customers, and it's always rewarding to receive such encouraging comments. If you have any specific details about what you liked most or if there's anything specific that stood out to you, we would love to hear more. Your insights can help us continue to improve and provide the excellent service you deserve. Once again, thank you for choosing our company. We appreciate your support and look forward to serving you in the future. Thanks & Regards FRENCH CROWN TEAM
Dhaval
1 reviews IN
Tapan Patel was helpful
Tapan Patel was helpful
Date of experience: January 02, 2023
Dear Dhaval, Thank you for taking the time to acknowledge Tapan Patel's helpful assistance! We greatly appreciate your feedback and are pleased to hear that you had a positive experience with our team member. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We're committed to providing excellent service, and your satisfaction is our priority. Thanks & Regards FRENCH CROWN TEAM
Salman Afaq
1 reviews SA
The material of cloth was excellent
The material of cloth was excellent. Delivery is on time.
Date of experience: December 29, 2022
Dear Salman Afaq, Thank you for your positive feedback! We're delighted to hear that you found the material of our cloth to be excellent and that the delivery was on time. Customer satisfaction is our top priority, and we're pleased to know that we could meet your expectations. If there's anything specific you loved about the material or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again in the future. Thanks & Regards FRENCH CROWN TEAM
R. S.
1 reviews DE
Scammers
Scammers, bunch of criminals! Returning crap is impossilble
Date of experience: October 11, 2022
Dear R. S., We are deeply sorry to hear about your negative experience, and we sincerely apologize for any inconvenience or frustration caused. Your feedback is important to us, and we take such concerns seriously. To address your specific issues and expedite a resolution, we would appreciate it if you could provide us with your order details. You can contact our customer support team at [[email protected]]. Our commitment is to rectify the situation promptly and ensure that you receive the assistance and resolution you deserve. We appreciate your patience and thank you for bringing this to our attention. Best regards, FRENCH CROWN TEAM.
Casey
1 reviews US
They are the worst.....
I have several suits, I wear them all the time. I ordered two from French Crown they were way to small for the size that I ordered. After several complaints and months later they had me send in my measurements. I received two more suits after a couple of more months. They both were to small. They didn't follow all of the measurements I gave them. When I reached out to them... their response was basically too bad. I notice that they have several 5 star reviews on here that were copied and pasted from the same review, wording is identical.... more than likely by their workers. If I could give a negative five stars, I would for sure do it.
Date of experience: January 02, 2023
Dear Casey, We appreciate your continued correspondence and understand the challenges you've faced with the suit replacements. We want to assure you that your satisfaction is of the utmost importance to us, and we are committed to resolving this matter to your contentment. We were ready to help you and asked for the pictures of the replacement suits which you received as per your measurements. But you have not share them till date. We have made it as per the measurements which you have sent. Also, we would like to clarify that all the reviews on our platform are genuine and come from our valued customers. We do not endorse or encourage the creation of fake reviews, and we apologize if there is any confusion regarding this matter. We apologize for any inconvenience you've experienced, and we appreciate your patience and cooperation in resolving this matter. Thank you for bringing this to our attention. Sincerely, French Crown Team
Chetan Kanodia
1 reviews IN
All'very good product and quality with…
All'very good product and quality with reasonable price with free gift 🎁.
Date of experience: January 05, 2023
Dear Chetan Kanodia, Thank you for your positive feedback! We're thrilled to hear that you find our products to be of very good quality and reasonably priced. We're also glad that you appreciated the free gift – we believe in adding a little extra joy to your shopping experience. Your satisfaction is our priority, and we're grateful for your support. If there's anything specific you love about our products or if there's anything else we can do for you, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future! Thanks & Regards FRENCH CROWN TEAM
Manoj Gilada
1 reviews IN
Instead of offering a Diary Or Pen as a…
Instead of offering a Diary Or Pen as a gift, you can convert the price of gifts to monetary discounts on the orders placed with French Crown.
Date of experience: January 03, 2023
Dear Manoj Gilada, Thank you for sharing your valuable suggestion with us! We appreciate your feedback on our gifting approach. Your idea of converting the price of gifts to monetary discounts on orders is interesting and aligns with our commitment to providing a great customer experience. We'll certainly take your suggestion into consideration as we continuously work to enhance our offerings and promotions. We value your input and thank you for being a part of the French Crown community. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. Thanks & Regards FRENCH CROWN TEAM
Aaron Fisher
1 reviews US
Positive experience …
I’ve ordered from French Crown several times. Only problem I’ve ever had was the wait. Understandable, as they ship from India. Very well made suits.
Date of experience: January 18, 2022
Dear Aaron Fisher, Thank you for being a repeat customer and for your loyalty to French Crown! We truly appreciate your understanding regarding the wait time, especially given that our products ship from India. We're delighted to hear that you've found our suits to be very well made. Customer satisfaction is our top priority, and we're grateful for your positive feedback. If there's anything specific you love about our suits or if there's anything else we can do to enhance your experience, please feel free to let us know. We look forward to serving you again in the future and appreciate your continued trust in French Crown. Thanks & Regards FRENCH CROWN TEAM
Akinkunle Akinwusi
1 reviews US
This was my first buying from this…
This was my first buying from this company after many month of procrastination…but I am so glad I did. The material and the style of the suit was beyond excellent. There was no need for any adjustments. Perfect fit on me. So happy, I went ahead to buy another 2 styles. The only issue I didn’t like was the wait, but understandable coz I guess it’s been shipped from china. But wish it’s sooner than it was. But overall, I was happpy!
Date of experience: December 28, 2022
Dear Akinkunle Akinwusi, Thank you for choosing our company for your purchase, and we truly appreciate your patience during the wait. We're thrilled to hear that your first buying experience was worth the wait and exceeded your expectations! We're delighted that the material and style of the suit were beyond excellent, and it's fantastic to know that there was no need for any adjustments—the perfect fit is what we strive for. We're also grateful that you went ahead to purchase two more styles. We understand that the wait time might be a concern, especially for international shipments. Your understanding is appreciated, and we're always looking for ways to enhance our delivery times. Thank you for sharing your positive experience with us. If there's anything specific you loved about the suits or if there's anything else we can do for you, please feel free to let us know. We look forward to serving you again in the future. Thanks & Regards FRENCH CROWN TEAM
Piyush J G Ahuja
1 reviews IN
Staff has been polite and help full…
Staff has been polite and help full unlike.others after sales service is far better, easy to reach, quicl resolution n what not, i know it sound crazy but i bought 80% of my shirts & T shirts. I am happy coz fitting is just perfect for me Thank u
Date of experience: January 08, 2023
Dear Piyush J G Ahuja, Thank you for your incredibly positive feedback! We're thrilled to hear that you've had a great experience with our staff's politeness and helpfulness. We take pride in our after-sales service, and it's wonderful to know that you find it far better, with easy accessibility and quick resolutions. We're not surprised that you've purchased 80% of your shirts and T-shirts from us—it's truly gratifying to have such a loyal customer. We're especially delighted to hear that the fitting is just perfect for you. Thank you for choosing us and for taking the time to share your experience. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We look forward to continuing to provide you with excellent products and service. Thanks & Regards FRENCH CROWN TEAM
Leo Santos
1 reviews AU
Great quality t-shirts and nice…
Great quality t-shirts and nice customer service. I'd definitely buy again
Date of experience: January 02, 2023
Dear Leo Santos, Thank you for your positive feedback! We're thrilled to hear that you appreciate the great quality of our t-shirts and that you had a nice experience with our customer service. Your satisfaction is our top priority, and we're delighted to know that you would consider buying from us again. If there's anything specific you loved about our t-shirts or if there's anything else we can do to enhance your experience, please feel free to let us know. We look forward to serving you again in the future. Thank you for choosing us! Thanks & Regards FRENCH CROWN TEAM
Contact
08619
New Jersey
US
About
French crown is one of the globally recognized premium apparel brand for men. Since its inception, the brand has become a trendsetter for crafting high-quality dress material with various unique styles and designs. Right now we are serving 40+ countries with our multiple websites. https://frenchcrown.com/pages/about-us