Reviews 4.5
413 total
customer
1 reviews US
We are very happy with the fast…
We are very happy with the fast friendly service. I will recommend to family and friends.
Date of experience: September 03, 2020
Thank you for your review and recommendation! We're glad you had a quick process and good customer service. Thank you for being a valued client and we hope to have the opportunity to work with you in the future.
Mary Hardy
1 reviews US
It was a long difficult road to buy a…
It was a long difficult road to buy a house but Greg & Marcia made it happen! I wanted to give up many times but Greg's kind words kept me going. AZ Mortgage is right on top of everything and I will recommend them to all my friends & family
Date of experience: September 06, 2020
Thank you Mary for your review and recommendation! Our team enjoyed working with you also and we're delighted that you are happy with our customer service and encouragement. Congratulations and we look forward to assisting you in the future!
customer
1 reviews US
Very successful refinance
Received excellent service from Josh & Ashley when we refinanced our mortgage. They were both easy to contact & if they weren’t available, they always returned correspondence in a timely manner. All my questions were answered.... Rates were very competitive! I would definitely recommend AZ Home Loans to anyone looking for a new or refinance mortgage.
Date of experience: September 16, 2020
Thank you for your review and recommendation! We're glad you're happy with our customer service - our team enjoyed working with you also. Thank you for choosing us and we look forward to being of assistance to you in the future.
customer
1 reviews US
AZ Home Loans - Awesome Customer service
AZ Home Loans was an awesome experience. Everyone is so helpful and put my mind at ease during my refi process. They took care to get things done, and communicate to me the status. I am very satisfied and very grateful for the service that AZ Home Loans has provided. Thank you.
Date of experience: September 16, 2020
Thank you so much for your review! We loved helping you with your refinance on your property and we're glad you;re pleased with our communication and customer service. Thank you for choosing us. You are a valued client and we sincerely appreciate you!
Paul Koepping
1 reviews US
A reverse mortgage process
A reverse mortgage is not a quick or easy process; but AZ Home Loans stayed the course, removed the hurdles, and we had a successful completion. PLUS, they had the lowest closing costs of all the reverse loan companies I contacted. A BIG PLUS!
Date of experience: September 16, 2020
Thank you Paul for your review! Our team enjoyed working with you and we're thrilled that your reverse mortgage was smooth and easy. Thank you for choosing us.
Dan S., Mesa
1 reviews US
Great Team!
Great team! Communicated well throughout the process. Very helpful!
Date of experience: September 16, 2020
Thank you Dan for your review! We're happy you had helpful communication and good customer service through your process. We look forward to assisting you in the future!
John Wesley
1 reviews US
Fantastic customer care
We started our refinance loan process in February 2020, and hit a snag when the COVID situation caused interest rates to go up and had to put the process on hold. The AZ Home Loans team stayed in constant contact with us to let us know what was happening and to check on us until things were finally at a point where we could move forward.
Date of experience: September 29, 2020
Thank you John for your review! We're glad you have a better rate and had a resourceful and positive process with us. Thank you for being a valued client and we look forward to assisting you again in the future!
Joshua and Gina Wooldrik
1 reviews US
Excellent service and they found us the…
Excellent service and they found us the best rates! Easy, fast and a very good company to do business with. I will recommend to family and friends!
Date of experience: October 02, 2020
Thank you Josh & Gina for your review and recommendation! We strive to make home loan and refinancing quick, easy and efficient for all of our clients. We're glad you had an awesome customer service experience and we look forward to assisting you in the future.
customer
1 reviews US
Once again!
We have used AZ Home Loans several times. Each time they are friendly and knowledgeable and make it as easy as possible to get either a refi or a mortgage in place
Date of experience: October 02, 2020
Thank you for your review! We're glad you had an easy and positive process with us. Thank you for being a repeated client and we look forward to being of assistance again in the future!
Tom
1 reviews US
I was looking to lower my interest…
I was looking to lower my interest rate. AZ Home Loans was highly recommended to me. I first worked with Josh Hartson to get the ball rolling and get all the necessary paperwork and documents together. He made a nice smooth transition to Ashley Marbury to help process everything! They sent out a wonderful Notary to my home to sign all the final documents. And we ended with a much lower rate than we initially expected. I could not be happier with the customer service we received from everyone!
Date of experience: October 06, 2020
Thank you Tom for your review and kind words! Our team enjoyed working with you as well and we're thrilled that you're happy with your refinance through us. Thank you for being a valued client and we look forward to assisting you again in the future!
customer
1 reviews US
It was a pleasure dealing with a Z home…
It was a pleasure dealing with AZ home loans.
Date of experience: October 13, 2020
Thank you for your review! We're glad you had a good customer service experience with us and look forward to assisting you again.
customer
1 reviews US
escrow did not close when they said it…
escrow did not close when they said it would. at the last minute, our income was checked again.
Date of experience: October 14, 2020
Thank you for your review. We apologize for the length of time it took for your loan to complete and appreciated your patience through this time during Covid, and the lenders requirements to re-validate employment information. We appreciate you as a valued client and hopefully will help you again in the future.
customer
1 reviews US
You'll like this company.
Fast, friendly and, efficient. Nice folks to work with.
Date of experience: October 14, 2020
Thank you so much for your review and kind words! We're glad you're happy with our customer service - our team anjoyed working wtih you also. Thank you for choosing us and we look forward to being of assistane to you in the future.
David B.
1 reviews US
Great Refi Experience
I refinanced my condo recently and had a great experience with AZ Home Loans. I compared several companies and AZ Home Loans had the lowest rates and fastest responses out of the others I compared. Chaz and Theresa worked with me on the loan from start to finish. Always responsive to emails and calls. One thing that was great is I would be provided with updates without having to prompt them. Every other mortgage lender I always had to ask for an update. I would recommend them if you are looking for a new loan or refi.
Date of experience: October 17, 2020
Thank you David for your review and recommendation! Our team enjoyed working with you also and we're delighted that you had a great experience with your refinance. We appreciate you as a valued client and look forward to assisting you in the future.
Happy Customer
1 reviews US
Awesome service!
Eric & Marcia went out of their way anytime I needed assistance with documentation or driving down rates and out of pocket opportunities to help make this a best option for me. Much appreciated & will recommend them to anyone & use them again if I need a loan again in the future.
Date of experience: October 28, 2020
Thank you for your review and recommendation! Eric & Marcia enjoyed working with you as well. We're glad you have a better rate and had a resourceful and positive process with us. We look forward to assisting you again in the future!
Vivian Hill
1 reviews US
Everyone I worked with was very…
Everyone I worked with was very professional and helpful. Very nice to work with in their attitude. Would definately recommend them.
Date of experience: October 30, 2020
Thank you Vivian for your review and recommendation! Smooth process, customer service and communication are goals we strive for. Thank you for being a valued client and we look forward to assisting you in the future!
Cody
1 reviews US
Cody’s first home
Dream come true; great team! From beginning to end, they were with us during the whole home buying process!
Date of experience: October 31, 2020
Thank you Cody for your review! We loved helping you with your first home purchase. We are happy we were able to be helpful through the process. Thank you for being a valued client and we look forward to assisting you again in the future!
Eric Montgomery
1 reviews US
Great company to work with
Great company to work with. Responsive communication and very professional and courteous group. Wouldn't hesitate to use them in the future
Date of experience: November 06, 2020
Thank you Eric for your review and recommendation! Our team enjoyed working with you also. Thank you for being a valued client and we look forward to working with you again in the future.
customer
1 reviews US
I had a good experience with my…
I had a good experience with my refinance. Everyone was professional and kept me informed during the whole process.
Date of experience: November 10, 2020
Thank you for your review! We're glad you have a better rate and had a professional and informed process with us. We look forward to assisting you again in the future!
Gayle R Barney
1 reviews US
Everyone I dealt with was excellent.
Everyone is fantastic at AZHomeLoans. Eric Cline did an amazing job with our Refinance. Ashley Marbury great. A lot of help. Thanks so much, Gayle R and Katherine A Barney. Sun City, AZ
Date of experience: November 10, 2020
Thank you Gayle & Katherine for your review! Our team enjoyed working with you as well. Thank you for being valued clients and we look forward to assisting you again in the future.
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About
Since the year 2000, we’ve enjoyed the opportunity to help thousands of Americans achieve the dream of homeownership and financial peace of mind through our fast and simple loan process. We chose to go into business to help people by educating them through one of life’s most challenging processes and saving them REAL money. In a day and age where buying or refinancing a home have become increasingly impersonal, we choose to bring a personal touch back to the industry by building a team that prioritizes the client experience. At Evolve Home Loans, we will continue to focus on helping others with our core values in all that we do, it’s what got us AND keeps us passionate about the mortgage business.