Reviews 3.7
30 total
Bill King
1 reviews US
Well the personal service with a phone…
Well the personal service with a phone call was fantastic I have already referred several of my friends to you and I will b back when I need shoes thankyou
Date of experience: August 18, 2023
That's wonderful to hear! Really glad you appreciated the personal touch with the phone call. A big thank you for referring your friends and for considering us for your future shoe needs. Take care and reach out anytime!
Mark
1 reviews US
DTF Care About Their Customers
Ron always offers professional customer service. DTFootwear is the only company I can find that make shoes in a 10E width. Thanks DTF. (Without you, I would have to walk around in flip flops)
Date of experience: September 01, 2023
We appreciate you Mark and we'll pass the message on to Ron! Hope you are enjoying your shoes.
Jamella Weeks
1 reviews US
The shoes do not fit.
The shoes do not fit.
Date of experience: August 20, 2023
We're sorry to hear that you're shoe didn't fit. We'll be more than happy to issues a refund. Please ship shoes to address listed at bottom of our return policy page: https://dtfootwear.com/return-policy/
Lisa Hayden
1 reviews US
WARNING Horrible experience
WARNING Horrible experience, Ron the owner tried to sell me shoes 1/2 size too big and 2 sizes too narrow because they didn't have the size I ordered and even though I refused them, he sent them anyway! Then he refused to take care of shipping cost to return them. They were not touched or opened, and it was THEIR mistake. They said they won't refund my credit card unless I send them back PRIORITY on MY Dime! Don't order from them. The owner of the company, named Ron, would not take responsibility for his mistake! Just don't order anything from this company!
Date of experience: September 08, 2023
I'm genuinely sorry to hear about your experience with our service. We always strive to provide top-notch customer service, and it appears we've fallen short in your case. I sincerely apologize for the inconvenience. I'd like to clarify the misunderstanding regarding the return shipping. Our policy, stated clearly on our website, indicates that we do not have call tags for returns. However, we did offer to reimburse you for the shipping costs upon receipt of the returned shoes, in acknowledgment of our mistake of shipping them to you in the first place. At DT Footwear, we're committed to making things right for our customers. I assure you that we're taking necessary steps to prevent such errors in the future. I'd like to personally resolve this issue with you. Could you please reach out to me by phone or email so we can discuss this further? Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future. Sincerely, Ron, Owner of DT Footwear
e j
1 reviews US
Great Service
Very knowledgeable, fast delivery, fits the ankle brace well
Date of experience: September 06, 2023
I'm thrilled to hear that everything worked out well for you—from the fast delivery to the good fit with your ankle brace. Your kind words mean a lot, and if there's anything else you need, just give us a shout. Thanks for the awesome feedback!
John
1 reviews US
Great pair of shoes!
I have bad feet and I'm on them all day. These shoes are extremely comfortable, very well made and I am sure will make my workday easier.
Date of experience: September 08, 2023
That's music to my ears! Knowing we've helped make your workday easier is exactly why we do what we do. If you ever have suggestions or need another pair down the road, don't hesitate to reach out. Thanks for the amazing review!
Marlene
1 reviews CA
I was ordering for my mom
I was ordering for my mom, she has health concerns with mostly one foot. Ron called me and helped me figure out the best choice for mom. The shoe are great. Also we live in Saskatchewan Canada.
Date of experience: September 08, 2023
Thank you for the kind words Marlene. I'm glad we were able to find the right shoes for your mom's needs!
Guy
1 reviews US
Nice looking
Nice looking, wide toe box! Dont last too long thou
Date of experience: March 28, 2024
Robert Holowack
1 reviews CA
WARNING Horrible experience
WARNING Horrible experience. They sent me a different size shoe than what was shown in their order confirmation. Ron the owner refused to take care of shipping cost to return them. They were not touched or opened, and it was THEIR mistake. They said they won't refund my credit card unless I send them back PRIORITY at my expense. Don't order from them. I found another website that provides the same shoes with better service at a lower price.
Date of experience: April 16, 2024
Edward Feldkamp
1 reviews US
Cant keep there word blame shipping for takeing 5 months before you might see your shoes Great way to treat the disabled
Cant supply shoes cant return money Unkind to disabled
Date of experience: May 15, 2024
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About
DT Footwear is a premier provider of orthopedic, wide width, and specialty shoes. They offer a wide range of styles with features like padded tongues, cushioned collars, and broad toe boxes for maximum comfort. They also cater to specific needs with shoes offering double depth, extra depth, slip resistance, and stretchability for those with edema. Whether for daily wear or specialized support, DT Footwear is dedicated to delivering footwear that fits both your feet and lifestyle.