Reviews 4.3
1,126 total
Anton
1 reviews US
Efficient processing with advertised hard drive sent accordingly
Good 2.5 tb hdd purchased with 7200 rpm spec.
Date of experience: August 14, 2013
melissa
1 reviews US
Won't order through this company ever again.
I followed all of the steps to find the appropriate hard drive for my mac- i'm not a genius but i can follow directions. Oh wait- no directions. If I knew that when i spent $150.00 on my hard drive that I'd have to go and pay someone else $150.00 to format it- I would have just had them take care all of it at the Apple Store. DriveSoulutions should make it very clear all of the steps necessary to make their products compatible with your computer before you make your purchase so that the choice is yours instead of leaving you with a useless piece of hardware that flashes a question mark every time you try to self install. Ridiculous and not worth the money.
Date of experience: August 14, 2013
T.L.
1 reviews US
Everything quick: delivery and tech help.
Installed the new drive in my laptop, reviewed the help/Q & A aids and had my laptop working again within a couple of hours.
Date of experience: August 15, 2013
James
1 reviews US
Good news, bad news
The Good: I had ordered two disk drives. Their prices were a bit higher than another distributor but the free shipping more than compensated for the difference. The order was placed on backorder and were shipped within 3 working days. Overall the time between ordering and receipt was less than a week. Pretty good. The Bad: Our SPAM filter uses "greylisting" to block unwanted email. It does this by delaying receipt of senders not recognized. Normal senders resend withing a couple of minutes; spam senders do not. DriveSolutions' mail server acted like a spammer and never attempted to resend the confirmation email. The Ugly: I called DriveSolutions 4 times leaving a message each time requesting confirmation of the order. No response. The 5th time I got lucky and connected with a human who very polite and helpful.
Date of experience: August 15, 2013
Manny
1 reviews US
Excellent Hard drive
Excellent hard drive. Great price and fast shipping. The only con is that it would have saved time if there had been instructions included to format and partition the hard drive for operating system. Had to research that on my own.
Date of experience: August 21, 2013
josiah
1 reviews US
Great Selection
They had the parts that I needed,and they make it very easy for you to choose the parts that you need. If they don't have it,it probably wasn't made. Would recommend them to any one who is looking to up grade their computer.
Date of experience: August 23, 2013
Bill
1 reviews US
New Laptop Hard Drive and Cloning device worked great
My new Laptop internal Hard Drive and the cloning device & software arrived within a few days of my order. Everything was easy to use. It took about 3 hours to complete the cloning from the old drive to the new drive. Then I just replaced the old drive and everything worked perfectly. I had some issues removing the hard drive cover from my Toshiba Laptop (it needed a very small star bit), but that was unrelated to the new drive. I was very satisfied with these products, the cost, and the delivery.
Date of experience: August 26, 2013
Richard
1 reviews US
Driving my laptop to better perfromance
Order from these folks, good prices and good product. There tracking communications is a little stark however, but it doesn't hinder their delivery process
Date of experience: August 27, 2013
Dennis
1 reviews US
They Web Page made it easy to find a HDD for my Computer.
Went to their Web page and was able to find a replacement HDD for my laptop within a couple of minutes and the drive worked perfectly when installed.
Date of experience: August 27, 2013
James
1 reviews US
Routine order. What's the big deal?
One swallow, or one order means little. I ordered it, they delivered it. Should be routine, it was.
Date of experience: August 29, 2013
Alan
1 reviews US
Meets expectations
I was pleased with my purchase. It functions as I expected.
Date of experience: September 02, 2013
Fabian
1 reviews US
I am disappointed with the purchase of this device
I have tried to clone my hard drive on four separate instances and each time the drive wire failed to do the job. It took almost five hours for each attempt only to end in failure.
Date of experience: September 02, 2013
Thomas Grzywacz
1 reviews US
Speedy service
Great service, received well before expected. Realized needed another drive enclosure after I ordered 2 enclosures and 2 drives when an older enclosure broke ordered the 3rd after the other 2 and received all in the same package.
Date of experience: September 03, 2013
Michael
1 reviews US
perfect replacement
I ordered a Toshiba drive and received a WD. The new drive was a perfect replacement and was already formatted. Completely satisfied. Would have rated 5 stars if I had received the Toshiba drive I ordered.
Date of experience: September 05, 2013
Gina
1 reviews US
Excellent
Shipped out fast. No issues with hard drive so far
Date of experience: September 08, 2013
Roger
1 reviews US
One week and no product as yet
No product as yet and no confirmation from drivesolutions regarding our order!!!!!!
Date of experience: September 09, 2013
Douglas
1 reviews US
Taking it Hard!
My drive failed and I had to find an older pin style drive. DriveSolutions looked it up and sent me a replacement within the week. Hooked right up. No longer taking it (the loss) hard and I am up and running.
Date of experience: September 10, 2013
Jonathan
1 reviews US
Poor Customer Service Response
I expect when I work with a business that they will work to exceed my expectations. In my interaction I needed to return a product. The Return authorization took a call. The item was shipped back and it took me more calls to actually get the credit processed. If you focused more on customer service, answering calls, emails the customers might stick with your company. I liked the purchase experience unfortunately the return experience was a slow/bad experience.
Date of experience: September 12, 2013
DANIEL L MCBRIDE
1 reviews US
YOUR SITE IS GREAT & THE PEOPLE I TALL TO , WERE VERY HELP FULL !!!
i HAVE NOT CLONE MY HARD DRIVE AS OF YET, THE CLONING DEVICE WOULD NOT WORK WITH THE HARD DRIVE I BOUGHT, UNLESS I PUT THE NEW HARD DRIVE IN MY LAP TOP AND HOOK UP MY OLD ONE TO THE DEVICE (NOT TO INSTRUCTION) I WANTED TO DO IT TO THE INSTRUCTION ON THE CD.. SO I CALLED THE PEAPLE THAT SHIP IT TO ME AND THERE GOING TO SEND ME A DIFERNT KIT. VERY EASY TO WORK WITH . NICE PEOPLE DANIEL MCBRIDE
Date of experience: September 20, 2013
Glenn
1 reviews US
If at first you do not succeed.........
I ordered a hard drive for a laptop and a "clone making" kit. Three days later I found a letter in my "spam" filter telling me that two days earlier my credit card had come back "not valid number". I tried for a half a day to call, but just sat "on hold" for an hour at a time. Finally, four days after the initial order, I ordered again. This time the hard drive and transfer kit was shipped. After I received it, every thing worked just fine. Laptop good as new. Glenn Heard
Date of experience: September 20, 2013
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DriveSolutions.com specializes in storage devices for all applications including laptops, desktops, all-in-ones, servers, surveillance systems and more. We offer hard drives and solid state drives in all form factors including 2.5" & 3.5" PATA & SATA, M.2 SATA & PCIe NVMe, SAS, etc. We take the guessing out of what is compatible with your system with our EZ Upgrade Center, which has thousands of models of computers that show what replacements and upgrades are available for your system. Contact us for personalized assistance ... we are happy to help you whether you are replacing an existing drive or want to upgrade!