Reviews 3.1
205 total
Sassy-fied Customer
1 reviews US
Royal Treat
I was given a sample of the product I ordered by my husband who got it at Seminole Hard Rock. I loved it so much i just had to order it. It was such a royal treat. There was, however, a little mishap but customer service quickly made it right! The product costs a little more than what I normally spend on lotions, but I just had to have it!
Date of experience: May 03, 2024
Laetitia
1 reviews FR
Burning skin after outing the eyes lift …
I have been arrassed from sales persons from a kiosk in puerto Vallarta Airport to buy a sells eyes lift from this brand and tood them I ve got allergy but they ensure it is proof allergique that I cannot get any allergy with this cream but in fact it is burning around my eyes and suspect they put anything cream in the bottle. Besides they give me another proof ticket for injection of the same brand than the eye lifter I bought and I don’t understand why ! I asked to be refund but they ignored my demand so I I think this eye lift is a real scam and dangerous for the skin.
Date of experience: May 07, 2024
Hi Laetitia, Sorry for the inconvenience, but you've reached the Brand Page. We are not in charge of other retailers, employees, and merchant accounts at other retail stores. Please contact the store directly for a refund. D'OR 24K sells products exclusively on our website. Visit us at www.dor24k.com.
LEITITIA DE NAGORNOFF
1 reviews FR
Very good commercial service
I had recently an issue with a product and would like to thanks the commercial team for his reactivity and sorting out my issue so fast in a very professional way!
Date of experience: May 21, 2024
Hi Leititia we're not the vendor/merchant you did the transaction with. Please contact them directly again.
Donna Matheson
1 reviews US
I haven't received the product I…
I haven't received the product I ordered.
Date of experience: May 10, 2024
Hi Donna sorry for the inconvenience. your order still shows in transit i will have customer service look into it.
Stacy Wheeler
1 reviews US
Very very high pressure sales
Very very high pressure sales. On my way home I started to have a allergic reaction. When I got home and opened the product and it didn't even have safety seals. I live 50 miles away and when I looked at the receipt on the bottom it says no refunds. Exchange only within 7 days. I called them and they gave me a run around. And said they would call me back and never did. I spent a lot of money on a product that I cannot use. So fyi buyer beware.
Date of experience: May 08, 2024
Hi Stacy where did you purchased the product from?
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Innovative Skin Care Solutions for Today’s Women We specialize in and offer one of the most complete lines of guaranteed effective, luxury skin care products designed to help keep your skin looking healthy and youthful for many years to come. PLEASE READ BEFORE REVIEW Products purchased from a 3rd party store, mall, kiosk, spa or distributor salon must be returned to the same place you bought them, and all returns and exchanges are subject to individual store policy. Those stores are Individually owned & operated and not associated with D'OR24K COSMETICS LLC the Brand. We don't control or manage their sales ethics & merchant accounts. D'OR24K COSMETICS LLC Sells only online! So please before reviews check your receipt and find the right company you purchased from to review.