Reviews 4.2
580 total
customer
1 reviews US
Dave was very helpful and a pleasure to…
Dave was very helpful and a pleasure to speak with.
Date of experience: November 10, 2021
Wonderful! We are pleased to hear what a great job he did, and we sincerely appreciate your business!
customer
1 reviews US
Great customer service
Great customer service, very friendly. I'm very pleased.
Date of experience: November 15, 2021
Yay! Archi is wonderful, we are so pleased to have earned your business! Happy Holidays!
Unlock Pro Services
1 reviews US
I would recommend Buy On Trust to…
I would recommend Buy On Trust to family/friends because they are easy to work with. Communication is solid whether you call or email, they do respond in a timely manner. All information you receive about your purchase is written to you before hand so you know what to expect.
Date of experience: November 17, 2021
Thank you for your business! We noticed Jarai did a really wonderful job assisting you and we will be sure to commend him for a job well done! Happy Holidays, we look forward to serving you again soon!
Kontior
1 reviews US
Great service
Great service! Kept me informed and product arrived early! Got to BestBuy and was confused. Called up BOT and they helped me spoke with the BestBuy representative on site to get my product! Thank you!
Date of experience: November 18, 2021
Thank you for calling us! We love going the extra mile for customers! Happy Holidays and we look forward to serving you again soon! Don't forget to send friends and family our way for referral discounts too!
customer
1 reviews US
Jarai was wonderful
Jarai was wonderful. Really appreciated his help and patience with helping change my order.
Date of experience: November 18, 2021
Thank you for giving us the opportunity to help you! We will let Jarai know what a great job he did! Happy Holidays, we look forward to serving you again too!
customer
1 reviews US
Great service
I enjoyed how easy it was to apply for and that it doesn’t affect my credit rating.
Date of experience: November 19, 2021
Yay! Our program can affect your credit, which means you can grow your credit score just by making on-time payments, paying off your lease, and re-applying! You can get approved for higher amounts on your next leases too!
Gwendoline
1 reviews US
not same day shipping
bought a bag from my baby's stuff with same day shipping but no one brought. I got it on the next day, the rest was ok, thanks!
Date of experience: November 30, 2021
Happy Holidays! Same-day shipping is based on when the store confirms the order, which was the very next morning since you placed your order after hours. Also, for those reading along, sometimes items are backordered (as many have been due to the government forced shutdowns and layoffs). If there is ever any concern please chat live with us and we can always take a double-look at an order to see what is going on! We appreciate your business, patience, and understanding and we hope to serve you again soon!
Taura
1 reviews US
During my last call to Buyontrust…
During my last call to Buyontrust customer service, the agent was friendly, knowledgeable of my situation very helpful in resolving my reason for the call. Great job.
Date of experience: December 03, 2021
Archi is one of the best! Thank you for your business and we will let him know about your review! We look forward to serving you again soon too! Happy Holidays
Kierra-Fort Lauderdale,FL
1 reviews US
Stole my money then cancel my order
I order two item I sent in all documents including my picture ID they took two payments out my bank account. After they took two payment I received an email saying they cancel my order couldnt verify identity but they still have no return any of my money I called no manager or supervisor told email resolution team i email resolution team 6 times no never email me back they stole my money please stay away they only have positive reviews because they challenged all negative reviews they even email me threaten me with attorney action if I didn't take down my review I wish i could post the screen shot stay away from this company Trust pilot verify my email address and i could i would post the email screen shot from you guys and my refund has not been return to my account my bank now during fraud charge against buy on trust because i had send email proof to my bank show buy on trust email said they return money never did then got email saying money was never remove from account and did stay away from this company. They are looking trust pilot doesn't allow picture up load because I would post all screen shot of emails from buy on trust team after I posted this review
Date of experience: December 05, 2021
This review is fraudulent as the email address associated with this review was identified as fraud by one of our lease providers, and the lease was denied. Due to this fraudulent report we denied the order. BuyOnTrust does not collect any money from customers. The lease provider informed us they have processed a refund back to the bank account used in connection with this fraudulent order.
Fatou
1 reviews US
I was very happy with Archivald he…
I was very happy with Archivald he assist me very well am very please
Date of experience: December 08, 2021
Yay! We love hearing what a great job Archi did! Happy Holidays, we look forward to serving you again soon!
Stephen Carter
1 reviews US
Great Services
Great Services, quick approval and nice website.
Date of experience: December 10, 2021
Thank you so much for your feedback! We are honored to have earned your business! Happy Holidays!
customer
1 reviews US
Should be more accessible
Should be more accessible. Customer service
Date of experience: December 19, 2021
Hello and thank you for your review! Our call and chat team is available 7-days a week 8am-10pm Colorado time! Simply click on one of our helpful faces on the bottom right corner to chat live with us!
LATASHA HICKMAN
1 reviews US
I was goin bk and forth with both…
I was goin bk and forth with both company and in one phone call from Jarai he was able to get one of my items straight out...he really came through to help me out for Christmas and my sons birthday...but I hope he can see this review because I received and email with the same thing happening to my second item..plzzz contact me if you do thank you for all ur help
Date of experience: December 21, 2021
Yay! We love hearing what a great Job Jarai did! We are so honored to earn your business and look forward to serving you again and again! Happy Holidays!
customer
1 reviews US
Amazing company!
Amazing company!! Would recommend to everyone!!
Date of experience: December 22, 2021
Yay! We love hearing this! If you chat live with us for a discount code we can generate one for $10 off, and if you share it with friends and family you can earn additional discounts based on how many of them use your discount code too! Happy Holidays!
customer
1 reviews US
Great customer service and very patient great service
Great customer service and very patient
Date of experience: December 23, 2021
Awesome thank you for your business! We hope to serve you again soon! Happy Holidays!
Steven Gates
1 reviews US
I liked how simple it was to apply for…
I liked how simple it was to apply for and that it had no impact on my credit score.
Date of experience: January 01, 2022
Thank you for the opportunity to show you how great our program is! Happy New Year!
John Saint-Hilaire
1 reviews US
Great service
Great service, fast response service to concerns and questions.
Date of experience: January 04, 2022
Thank you for chatting live with us! We love helping great customers like yourself!
customer
1 reviews US
Customer service was awesome.
Customer service was awesome.
Date of experience: January 05, 2022
You're awesome! Thank you for being the best part of BuyOnTrust, and we look forward to serving you again, possibly for Valentine's Day!
customer
1 reviews US
Great and easy experience!
Great and easy experience!
Date of experience: January 05, 2022
Great experiences are thanks to great customers like you! Happy New Year, we can't wait to serve you again!
Jennifer c
1 reviews US
Great options without using credit.
Great options without using credit.
Date of experience: January 11, 2022
How cool is it knowing you have a huge, flexible return policy and can grow your credit through our program?! Thank you for your business!
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At BuyOnTrust.com we make owning high quality brand name electronics, and home goods, SIMPLE & AFFORDABLE while providing a FLEXIBLE payment schedule that fits your budget and lifestyle.